As the COVID-19 pandemic wore on far longer than many projected with the absence of mental health, languishing (described as emptiness and stagnation,) and a risk factor for developing mental health conditions emerged in the nation’s workforce. Observable waves of languishing and burnout affecting healthcare provider organizations, particularly as the after-effects of the financial and staffing crises have persisted. While the media has highlighted burnout among clinicians and frontline staff, little attention has been given to the experiences of healthcare administrative leaders and their teams, who also experienced high degrees of situational stress.

Healthcare leaders have shared the peculiar observation that their leadership teams felt most united when they were dealing with the acute phases of the COVID-19 crisis. Now that the acuity has simmered into chronicity, teams are fatigued and not working together as well as they could be; this dynamic is described among leadership teams as “organizational languishing.” Many healthcare leaders want to hit a proverbial reset button and identify opportunities to reinvigorate and collaborate more effectively with their teams.

This program will explore ideas and discuss support that leaders can apply to re-align and renew themselves, their team members and their organizations to shift toward a flourishing and sustainable future.

Learning Objectives:

• Explore the concepts of organizational languishing and burnout among healthcare administrative leadership teams and the challenges and risks posed when left unaddressed.
• Discuss challenges, insights and options for re-aligning leadership teams in the wake of COVID-19 and the financial and staffing crises.
• Tap into the experiences of a state health officer, a human resources executive in academic medicine and a physician and healthcare management consultant.

Moderator:

Jason Pradarelli, MD, Manager, CFAR

Presenters:

Nizar Wehbi, MD, FACHE, State Health Officer, North Dakota

Adrienne Mitchell, SPHR, Chief People Officer, Medical College of Wisconsin

This session was originally presented at the 2021 Congress on Healthcare Leadership.

Continuing Education Credit

ACHE Qualifying Education Credit

This webinar is eligible for 1 ACHE Qualifying Education credit. ACHE Qualifying Education credits will be automatically updated in your My ACHE account upon completion of the recording.

Interprofessional Continuing Education Credit

In support of improving patient care, the American College of Healthcare Executives is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the American Academy of PAs (AAPA) to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive a maximum of 1 Interprofessional Continuing Education (IPCE) credit for learning and change. For further information about Joint Accreditation credits and certificates, please click here.

Physician Continuing Medical Education

The American College of Healthcare Executives (ACHE) designates this live activity for a maximum of 1 AMA PRA Category 1 Credits^™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Nursing Education

The American College of Healthcare Executives designates this live activity for a maximum of 1 contact hours of continuing nursing education.

Continuing Pharmacy Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 1 contact hours of continuing pharmacy education credit. 

Continuing Social Work Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 1 contact hours of continuing social work education credit.

Continuing Education for Dietitians

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 1 contact hours of continuing education credit for Registered Dietitians and Dietetic Technicians, Registered. RDs and DTRs should enter activities offered by jointly accredited providers as type 102 on Professional Development Portfolio (PDP) activity logs. CPEUs awarded must be commensurate with participation in the activity.

Physician Associate/Physician Assistant Continuing Education

The American College of Healthcare Executives has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for a maximum of 1 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.