Dr. Tejal Gandhi is a Certified Professional in Patient Safety. In her current role, Dr. Gandhi is responsible for advancing the Zero Harm movement, improving patient and workforce safety and developing innovative health care transformation strategies. Dr. Gandhi is leading Press Ganey’s equity partnership to advance equity in health care, as well as its Patient Safety Organization, one of the largest in the country, which exchanges insights, shares best practices and jointly confronts safety and inequities in healthcare nationwide. In addition to her work at Press Ganey, Dr. Gandhi is on the Pre-Rulemaking Measure Review committee hospital roster for the Partnership for Quality Measurement and the board of directors of Commonwealth Care Alliance.

Before joining Press Ganey, Dr. Gandhi served as chief clinical and safety officer at the Institute for Healthcare Improvement (IHI), where she led programs focusing on improving patient and workforce safety. Prior to this, Dr. Gandhi was president and chief executive officer of the National Patient Safety Foundation (NPSF) from 2013 until 2017, when NPSF merged with IHI. She has also served as president of the Lucian Leape Institute, a think tank founded by NPSF that now operates within the IHI Safety portfolio. She was a board member of the Certification Board for Professionals in Patient Safety which administers the Certified Professional in Patient Safety credential.

Throughout her career, Dr. Gandhi has been committed to educating other clinicians on the topic of patient safety. She has been an invited speaker for numerous organizations nationally and internationally, has mentored physicians in post-doctoral study and has frequently served on national and committees and boards.

In 2019, Dr. Gandhi was elected as a member of the National Academy of Medicine. She is a recipient of the John M. Eisenberg Patient Safety and Quality Award, given in recognition of her contributions to understanding the epidemiology of medical errors in the outpatient setting and for developing prevention strategies. Dr. Gandhi has been named as one of the 100 Most Influential People in Healthcare, Top 25 Women in Healthcare, Top 25 Diversity Leaders in Healthcare and 50 Most Influential Clinical Executives by Modern Healthcare magazine. Most recently, she was named one of Becker’s 90 Patient Safety Experts to Know.

An internist by training, Dr. Gandhi previously served as executive director of Quality and Safety at Brigham and Women’s Hospital and as chief quality and safety officer at Partners Healthcare. She received her MD and MPH degrees from Harvard Medical School and the Harvard T.H. Chan School of Public Health and trained at Duke University Medical Center.