Mary-Ellen Pichè is a consultant who provides services to healthcare organizations to include organizational assessment/development, patient experience improvement, and staff/patient engagement. Previously she was a consultant with Planetree Inc. in Derby, Conn., and CEO at the Stratton VA Medical Center in Albany, N.Y., where she participated in national crisis leadership and new employee orientation initiatives.

Ms. Pichè serves as faculty for the following ACHE seminars:

• Leading for Change: Creating a Humanistic Approach for Patient, Family and Staff Engagement