John R. Olson, PhD, is the research director for the Center of Innovation in the Business of Healthcare and program director for the business analytics program at the University of St. Thomas. He holds a doctorate in operations and supply chain management from the University of Nebraska and is a master black belt in Six Sigma and a Lean sensei. Over the past 10 years, he has consulted with several healthcare organizations to implement their continuous improvement programs, including Six Sigma and Lean initiatives. Dr. Olson has published many books and articles in leading operations management journals and has consulted with Fortune 500 companies as well as many firms in the public sector.

 

Books published by Health Administration Press: 

 

Healthcare Operations Management, Fourth Edition