As the president of JLL’s Healthcare business, Alison Flynn Gaffney is responsible for leading and evolving our products and services to meet the needs of health systems while developing and delivering scalable real estate solutions to improve the patient and care team experience. Gaffney leads a team of professionals nationwide whose focus is to improve client outcomes through real estate and facilities management. With over 30 years of executive-level business experience in the field of healthcare, Gaffney has unique insight as to how healthcare organizations can balance innovation with efficiency, while adhering to strict compliance regulations to improve the patient and care team experience.

As a leader in the healthcare industry, Gaffney came to JLL from the University of Utah Health in Salt Lake City. As COO, Gaffney was focused on growth, culture, strategic planning and initiatives to support and enhance patient and stakeholder experience, quality and financial strength across the system. Prior to her role as COO, she held the position of executive director university hospital, Service Lines and System Planning with a focus on operations, space and strategic planning. Prior to the University of Utah Health, Gaffney held various operations positions with other well-known healthcare organizations.

Gaffney is a seasoned leader and strategist who drives innovation, excellence and growth. She is board-certified in healthcare management and highly skilled in system integration, strategy and execution; supply chain and corporate reputation management. A tenacious financial executive, she is known for measurably impacting profit and loss of hundreds of millions of dollars while maintaining, if not improving, overall productivity and satisfaction.

Gaffney regularly speaks at healthcare conferences, has moderated panel discussions for organizations such as the American College of Healthcare Executives and has served as an adjunct professor and guest lecturer at numerous colleges and universities including the Department of Management, David Eccles School of Business, University of Utah, Department of Health Care Programs, Iona University Hagan School of Business and the Sloan Program in Healthcare Administration, Cornell University.