Author John Black, in his career with the Boeing Company, was the first to introduce the ideas of quality gurus Dr. W. Edwards Deming and Dr. Joseph Juran to the company. He went on to gain management’s commitment to the Toyota Production System (Lean). Since retiring from Boeing and founding his own consulting firm, John Black and Associates, Black has developed broad experience helping healthcare organizations implement Lean operations. Clients include Virginia Mason Medical Center in Seattle, Park Nicollet Health Services in Minneapolis, Premera Blue Cross of Mountlake Terrace, Washington, and the entire province of Saskatchewan, Canada. Black’s first book, A World Class Production System (1998), was updated and greatly expanded in 2008 to reflect his additional decade of experience working with the book’s concepts and helping clients, both in manufacturing and in other industries, implement them. The first edition of The Toyota Way to Healthcare Excellence (2008) gained a global readership, and Black frequently speaks at international healthcare and continuous improvement events. John Black is also the author of Lean Production: Implementing a World-Class System, published in 2008.

 

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