Frank R. Tortorella, MBA, JD, FACHE, is vice president of accreditation, regulation, and certification at The University of Texas MD Anderson Cancer Center in Houston. In this role, he provides institutional strategic oversight and leadership for accreditations, regulations, and certifications. He previously served as vice president of clinical support services. Prior to joining MD Anderson, Tortorella served as vice president of finance and vice president of ambulatory care at Advocate Illinois Masonic Medical Center in Chicago. He holds a bachelor of arts degree from Harvard University, a master of business administration degree with a specialization in healthcare administration from the University of Chicago, and a law degree with a concentration in health law from Loyola University Chicago. Tortorella is also an adjunct professor at the Beazley Institute for Health Law and Policy at the Loyola University Chicago School of Law and at the Robert F. Wagner Graduate School of Public Service at New York University. He has served as a Baldrige examiner at the state and national level.

 

Books published by Health Administration Press:

 

Leading Ancillary and Support Departments to Higher Performance: The New Service Imperative for Patient Care