Presentations by Topic
2021 Presentations
The following is a list of the 2021 Management Innovations Exchange presentations. ACHE would like to thank the authors for sharing their innovations with other healthcare leaders. (To expand a video, after you click the MP4 link, click on the middle button in the lower right-hand corner of the video.)
Access to Care
Rural leadership insights: A QUEST to prevent rural hospital closure
Chinue Uecker, DBA
Presentation (MP4)
High Reliability
Hardwiring excellence: Establishing an organizational culture of high reliability and innovation through continuous process improvement
Lisa Nashton, MHA, LSSBB; Hugh Welch, LSSBB; Bridget Schausten, RN, MSN, CPHQ; et al.
Presentation (MP4)
Transforming healthcare through applied data science
Hugh Welch LSSBB; Bobby Marshall; Philip Mullinax MHA; et al.
Presentation (MP4)
Patient Satisfaction
You called? A dedicated scheduling contact improves metrics
Gregory R. Beliles, Jr., MHA., MBA.; Ivan Porter, MD; Dawn Francis, MD; et al.
Presentation (MP4)
Response to COVID-19
Cutting through the chaos by utilizing a lean management system
Paul Kempinski, MS, FACHE; Carol Kemper, PhD, RN, CPHQ, CPPS, FAAN; Alexander S. Gill, MHA, FACHE; et al.
Presentation (MP4)
Embracing a new norm: Mitigating COVID-19 impacts through virtual care
Sterling Bird MHA; Hugh Welch LSSBB; Jeffrey Soots; et al.
Presentation (MP4)
Leveraging mental models to launch Mayo Clinic Florida’s COVID-19 virtual clinic in 48-hours
Andrew Keimig, MHA; Leigh Speicher, MD; Kate Walsh, PA; et al.
Presentation (MP4)
Optimizing logistics & turnaround of COVID testing using data visual management
Hugh Welch LSSBB; Bobby Marshall; Phil Mullinax MHA; et al.
Presentation (MP4)
The new consumerism: Virtually meeting the needs of COVID-19 patients
Laura McNeely, MEd, CPXP; Regina Rhodes, MSN, RN; Brittany Dobbins, MPH, CHES, et al.
Presentation (MP4)
Utilizing a socially distant unit council to ease staff concerns during a pandemic
Mark Forbes, PharmD, MBA, CPHQ, CPPS
Presentation (MP4)