Welcome to the ACHE Premier Corporate Partner E-Newsletter. This quarterly publication educates ACHE members on healthcare trends, offers solutions to leaders, and shares information about complimentary education and networking opportunities from our Premier Corporate Partners.
ACHE would like to thank our Premier Corporate Partners, who play a critical role in supporting ACHE’s mission to advance our members and healthcare management excellence.
Please note that reference to any specific commercial products, processes or services by a Premier Corporate Partner in this newsletter and featured educational content does not constitute or imply an approval, endorsement, recommendation or referral by ACHE. In addition, the views and opinions expressed in the featured educational content do not necessarily state or reflect those of ACHE.
The articles in this newsletter were submitted by Premier Corporate Partners and are generally published as submitted.
Thought Leadership From Our Premier Corporate Partners
Corporate Partners in This Issue
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Aramark
At Aramark, we recognize the goal of every hospital is to create and promote a culture that values the patient experience. With a rigorous focus on developing best practices to boost satisfaction scores, understanding patients’ expectations during their stay, and adopting innovative technologies and programs to increase the bottom line, our mission is to drive value, productivity and quality assurance at your hospital. These resources will help ensure your healthcare system is operating at the highest efficiency levels while providing a superior patient experience:
- Patient Journey: One bad experience can cause negative feedback at survey time. Partnering with an experienced provider that shares your organization’s goals and delivers the best support to your patients, caregivers, equipment and facilities is the only way to ensure a positive patient journey. Discover areas of a patient’s stay that can ensure a positive experience every step of the way.
- Environmental Services: Patients’ answers to HCAHPS surveys are paramount to the financial health of your healthcare system. Learn how to create a best-in-class environmental services program and receive consistently high marks.
- Healthcare Dining Trends: When consumers are in hospitals, as either patients, caregivers or staff, they crave fresh, varied options and the ability to tailor meals to their own palates and diets. As consumers redefine what healthy means to them, explore how healthcare patients and café goers are interested in plant-forward dining options.
BD
BD takes a three-pronged approach to product security, seeking to ensure it by design, in use and through partnership with customers and others across the healthcare ecosystem. For BD, developing high-quality products and working across the community to secure them is part of our commitment to our customers and the patients they serve.
We worked with the Healthcare and Public Health Sector Coordinating Council to develop consensus-based recommendations for achieving security throughout the lifecycle of medical technology. The HSCC represents the spectrum of critical healthcare infrastructure entities in direct patient care, medical technology, health IT, plans and payers, clinical laboratories, blood banks and pharmaceutical companies. In partnership with government, its mission is to identify systemic threats to the healthcare system, develop policy and operational strategies, and provide guidance for mitigating those threats and strengthening the security and resilience of the sector.
We co-chaired the HSCC Med Joint Cybersecurity Working Group, which developed a “Medical Device and Health IT Joint Security Plan.” The JSP provides a scalable security road map for large and small manufacturers and the customers they serve. It also creates a framework for proactive security guidance, promoting collaboration and shared responsibility through actionable transparency, and the establishment of consistent benchmarks for medical devices and health IT.
With broad adoption of these tools, the healthcare sector is poised to demonstrate measurable improvement to cybersecurity risk management.
To learn more about the Healthcare and Public Health Sector Coordinating Council, click here.
Learn more about BD here.
The steady rise of burnout among physicians and clinicians is a crisis affecting the healthcare industry. Physicians are experiencing an overwhelming feeling of frustration in their careers and a loss of professional fulfillment due to several factors, ranging from loss of autonomy to decreased efficiency. The first step in reducing physician burnout is acknowledging it exists.
Download this free white paper to:
- Understand the definition of physician burnout
- Discuss the research that has been conducted to date on physician burnout
- Identify methods to help your organization reduce physician burnout and improve physician wellness
Change Healthcare
At HIMSS19, Change Healthcare announced access to free clinical data interoperability services for the healthcare industry. This initiative accelerates progress on the country’s interoperability goals by offering the industry’s widest array of data exchange services while removing challenges associated with cost barriers.
By providing these services, Change Healthcare is paving the way for health IT interoperability that removes cost barriers, meets federally mandated requirements and enables the potential for innovative offerings that better address value-based payment and meet consumer needs.
For more information on how to access these free services, please contact Faisal Mushtaq, senior vice president/general manager, Clinical Networks, Change Healthcare, who is spearheading this interoperability effort.
Learn additional details here.
Change Healthcare is proud to sponsor the upcoming ACHE Kiawah Island Cluster, June 3–6. We welcome all attendees to our educational sessions and receptions held during the cluster.
Envision Physician Services
The relationship between emergency and hospital medicine can be a tenuous one. While both services are critical to achieving high-quality patient outcomes, internal pressures and inefficient communication on both sides can escalate tension and breed mistrust, leading to increased ED wait times and poor throughput. If a hospital is to achieve and preserve high-level operational efficiency and patient experience, the relationship between emergency and hospitalist services must be resolved and solidified.
The solution: integration.
Integrating EM and HM services promotes collaboration and engagement between disciplines. Within an integrated EM/HM model, EM clinicians and hospitalists share accountability for streamlining admissions processes and achieving lower-than-average length-of-stay, reduced readmissions and improved patient experience.
Eliminating silos between departments also means happier patients. Through EM/HM integration, clinicians work together to ensure an uninterrupted continuity of care, reducing patient frustrations and achieving better outcomes.
Envision offers a seamlessly integrated EM/HM model, which includes its Door-to-Discharge service, designed to strengthen communication between EM clinicians and hospitalists. For one Envision partner hospital, the D2D service resulted in improvement across several metrics, including a:
- 62 percent drop in boarding times, from approximately 210 to 80 minutes
- 15 percent increase in patient volume, from 38,940 to 46,043
- 35 percent decrease in “leave without being seen” patients, from 0.99 to 0.64 percent
To learn more about how integrating EM and HM departments solves problems, click here.
To learn more about how Envision’s integrated EM/HM model helped a partner facility improve its continuum of care, click here.
Optum
In the race to better health system performance, the demand to fundamentally change operating and payment models may be clear, but the path forward is anything but. Shifting to new care delivery and payment models requires data-driven support for decisions on how best to reduce costs, increase quality, and improve patient outcomes and experiences.
CFOs in particular must lead the journey to efficiency, profitability and growth by aggregating data sources, improving the timing and quality of data and providing analyses to use in charting the course of business. Optum has published a CFO Modernization e-book, which provides insights and step-by-step methods to help:
- Optimize operations and reduce workload
- Enable new payment models
- Identify and deliver new customer value in a shifting market
Finance departments are a natural center of governance to turn to for data and analytics on operational and business performance. This shift changes the role of the CFO from controller to strategic operating partner to the CEO. Download the e-book here.
Optum is proud to sponsor the upcoming Fellows Seminar, May 20–21 in Naples, Fla. We welcome all attendees to our educational session and reception held during this event.
Every 40 seconds, someone in the United States has a heart attack, according to a report by the American Hospital Association. ED visits for chest pain cost $5.5 billion per year, according to research presented October 2015 at the American College of Emergency Physicians Research Forum. What if you could better manage costs and more quickly identify ED patients who need cardiac care—now?
With the help of Roche’s high-sensitive Elecsys Troponin T Gen 5 STAT, your ED will be able to rule in or rule out myocardial infarction earlier to optimize patient care and help achieve key quality measures. Adoption of TnT Gen 5 STAT also can reduce rule-out uncertainty to help decrease the chances for 30-day readmission.
The estimated annual cost avoidance for one 200-bed hospital with TnT Gen 5 STAT was $315,327.60. How much cost could your lab avoid each year? Roche’s Value-Based Care Calculator can help you find out. Contact us to see how.
Roche has the expertise—and the implementation team—to help you make TnT Gen 5 STAT adoption a success. As of April 1, 2019, over 200 sites are using TnT Gen 5 clinically, including the No. 1 and No. 2 Best Hospitals for Cardiology and five of the Top 10 Best Hospitals for Cardiology (ranked by U.S. News & World Report).
You cannot afford to wait. Implementing high-sensitive troponin testing could help support better care for your patients—and your bottom line. Learn more about high-sensitive Elecsys TnT Gen 5 STAT here.
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