The book begins by discussing a healthcare manager’s ethical responsibilities and presenting the business case for ethics management. The ensuing cases and discussions reflect the typical challenges faced by healthcare executives, such as medical errors, physician impairment, coworker conflict, gender discrimination, staff shortages, and clinician burnout. The clear correlation between ethics and management is emphasized, along with the need for managers to consider ethical implications when making management decisions.

This revised edition features five new chapters that examine the ethical issues surrounding:

• Disaster management planning and emergency response to natural disasters
• Demand for technology in support of remote patient care and remote work
• The responsibility of senior healthcare management to create an ethical culture
• Healthcare’s response to the COVID-19 pandemic and preparation for the next crisis
• The need for greater systemwide collaboration during public health emergencies

The conclusion of the book provides closure to the cases by identifying the consequences of the management actions taken in each instance. It also contains an ethics self-assessment that identifies areas for improvement.

The Tracks We Leave will help current and future healthcare managers prevent moral missteps and foster an ethical culture within their respective departments.