Cracking the Healthcare Leadership Code: How Purpose, Humility, and Accessibility Can Transform Your Organization will help leaders find their footing in this new healthcare landscape. The book describes how to attract and retain talent by reducing hierarchical communication, reinvigorating workers’ sense of purpose, and empowering them to do their best work. From there, the metrics related to achievement of organizational goals will naturally start improving.

Author Kevin Joseph is a physician leader who is well versed in the interactions between doctors, administrators, and clinical staff. His broad perspective has molded his leadership philosophy, which is grounded in the power of discovering and sustaining purpose. Throughout the book, Dr. Joseph shares one of his guiding principles as a healthcare executive: break down the power gradient and put people first, which can shift the culture and result in improved patient outcomes and metrics.

Covered topics include the following:

• How to prioritize the avalanche of competing needs and demands that confront leaders
• How to reduce an organization’s power imbalances to minimize fear and encourage ideas
• How to inspire employees to change their perceptions of themselves, their roles, and their relationships with patients
• How flattening the power gradient begins with senior leadership
• Creative ways to boost engagement by meaningfully connecting with caregivers
• The importance of prioritizing cultural fit over skills when hiring
• The four types of feedback every leader should master
• Common missteps to avoid when creating an anti-burnout strategy
• Why 70 percent of a leader’s time should be focused on serving and supporting others
• Best practices that leaders can use to level up their communication

Myriad forces are shaping a new dynamic in the healthcare workplace, and organizations and their leadership must adopt a human-centered approach. Cracking the Healthcare Leadership Code shows readers the way.