A perfect storm of factors has come together that puts engagement front and center: a rapidly changing industry …a stressed-out, traumatized workforce…a major staff shortage…an unprecedented focus on the employee experience. Building meaningful relationships has never mattered more. Leaders must master the skills to connect with people in ways that unlock and encourage their highest performance.

In other words, it’s vital to engage team members’ upper brains, which control critical reasoning, judgment, and creativity. When that positive connection is lacking, leaders risk provoking their team members’ lower brains—which govern fear and survival behaviors—and create a toxic workplace that leads to poor performance, high turnover, and ultimately, less than optimal patient outcomes.

Research shows that an individual leader’s behavior is the most important predictor of a team’s success. Leading with Your Upper Brain helps you understand why. More important, it provides an innovative framework that helps you shift your behavior in ways that help employees tap into their upper-brain resources for growth, development, and higher cognitive function that drive higher levels of performance.