Contents
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Human Resources in Healthcare: Managing for Success, Fifth Edition
Carla Jackie Sampson, PhD, FACHE Bruce J. Fried, PhD
ISBN: 978-1-64055-245-6
Hardbound,
614pp,
2021
Order Code: 2436I
AUPHA/HAP Book
- Member Price: $84.00
- Non Member Price: $120.00
By Topic:
Book Description
Instructor Resources: Test bank, PowerPoint slides, chapter overviews, suggested class activities and assignments, and a transition guide
The unprecedented events of 2020 exposed many of the hidden flaws in the healthcare system that harm not only patients but also healthcare employees and their well-being. Anti-racism movements demanded that healthcare organizations reframe their diversity and inclusion initiatives. The COVID-19 pandemic forced systems to respond to worker strain, stress, and burnout. These events and others have reinforced the need for a dynamic and constantly evolving approach to human resources in healthcare.
Human Resources in Healthcare: Managing for Success addresses the key realities and trends in healthcare human relations. The topics explored provide readers with a solid foundation for working effectively with people in healthcare organizations. The book’s aim is to equip managers with the conflict management and problem-solving skills necessary to apply sound human resources policies.
This fifth edition includes three new chapters based on recent developments. One explores burnout and worker well-being in the changing healthcare landscape and in the face of a pandemic. Another focuses on diversity, inclusion, and belonging, offering problem-based cases and a tool for diversity strategy development. The third addresses worker retention, as millennials and Generation Z become a larger share of the workforce.
Other changes in this edition include:
- Updates on the increasing use of technology and its effect on the employer–employee relationship
- Vignettes in each chapter that challenge students with difficult ethical dilemmas
- Human resources metrics that support a diversity strategy and effectiveness in retention and hiring
- Expanded instructor resources that include teaching notes for ethical scenarios and discussion questions