HAP Holiday Sale | 20% Off
HAP Holiday Sale - Order any book now through January 3, 2025 and receive a 20% discount off the member and non-member prices when you use HOLIDAY24 at checkout. This discount excludes any multi-book sets and bundles that are already discounted and the ACHE Board of Governors Examination Flashcards.
Patient No Longer: Why Healthcare Must Deliver the Care Experience That Consumers Want and Expect
Ryan Donohue Stephen Klasko, MD
- Member Price: $33.60
- Non Member Price: $48.00
Book Description
“The coronavirus pandemic has validated the principles of this book—that we need healthcare with no address, helping people where they are and when they need it,” writes Dr. Stephen K. Klasko in Patient No Longer: Why Healthcare Must Deliver the Care Experience That Consumers Want and Expect. “Telehealth worked. Providing guidance to families worked. Listening worked. Even under our greatest threat since World War II, the principles of using digital medicine to get care out to people turned out to be critical.”
- The latest research on what matters most to healthcare consumers today
- Leadership skills needed to drive patient-centric initiatives
- New applications of digital health technology and data
- The Picker Institute’s Eight Dimensions of Patient-Centered Care
- Best practices and case studies from leading organizations
This book describes a once-in-an-era transformation in healthcare. Is your organization ready?