The revolutionary shift toward value-based reimbursement is compelling healthcare organizations to produce demonstrated, measurable results for the services they provide—and to deliver those services in a manner that increases access to care and enhances patient engagement. Healthcare leaders, at the epicenter of this shift, are charged with guiding their organizations to improve quality, streamline costs, and preserve operating margins.

 

18 Levers for High-Impact Performance Improvement: How Healthcare Organizations Can Accelerate Change and Sustain Results is a practical guide for healthcare leaders tasked with improving the financial performance of their organizations. Bridging the gap between performance improvement theory and its real-world application, this book applies systems engineering principles and methods to such critical topics as strategic growth, portfolio management, revenue cycle, and clinical utilization improvement.

 

The author presents a framework of 18 performance improvement “levers” that can be deployed at various levels and degrees throughout an organization. Supported by multiple case studies, this framework is based on three premises:

This essential guide equips healthcare leaders with the stringent operating disciplines and effective improvement strategies they need to steer their organizations through an increasingly uncertain and complex environment.