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HAP Holiday Sale - Order any book now through January 3, 2025 and receive a 20% discount off the member and non-member prices when you use HOLIDAY24 at checkout. This discount excludes any multi-book sets and bundles that are already discounted and the ACHE Board of Governors Examination Flashcards.

Risk Management and the Emergency Department: Executive Leadership for Protecting Patients and Hospitals

Shari J. Welch, MD Kevin M. Klauer, DO Sarah F. Fontenot, JD

ISBN: 9781567934175
Softbound, 424pp, 2011
Order Code: 2181i
ACHE Management
  • Member Price: $56.00
  • Non Member Price: $80.00

Book Description

The Emergency Department (ED) is not only the front door to your hospital; it’s where your organization is most susceptible to inefficiencies and adverse outcomes. This handbook provides the knowledge and tools you need to address or avoid the problems inherent in ED healthcare.

With an emphasis on the importance of leadership, the authors explore how executives can design systems that minimize risk at the front lines. Real-world examples illustrate strategies that led to a safer, more reliable healthcare environment.

Topics covered include:

  • Elements of the ED that can contribute to waits, delays, and errors
  • The role of the board in risk-management strategies Standardization in the ED
  • The power of apologies in emergency medicine
  • Popular myths and misinformation surrounding EMTALA, HIPAA, Stark, and kickbacks
  • Management of the twelve “deadly” clinical scenarios that lead to most ED lawsuits
  • The basics of a lawsuit, including causation, breach, negligence, and damages
  • Survival strategies when legal action is imminent
  • Alignment of clinicians and administrators during legal proceedings