The Emergency Department (ED) is not only the front door to your hospital; it’s where your organization is most susceptible to inefficiencies and adverse outcomes. This handbook provides the knowledge and tools you need to address or avoid the problems inherent in ED healthcare.

With an emphasis on the importance of leadership, the authors explore how executives can design systems that minimize risk at the front lines. Real-world examples illustrate strategies that led to a safer, more reliable healthcare environment.

Topics covered include: