Job enrichment, decreased turnover, cost savings, greater productivity, and improved patient care--all depend on employee satisfaction. Paula Stamps's Index of Work Satisfaction is one of the best-known and most widely used tools to measure nurses' response to their work. This long-awaited second edition represents 20 years worth of experience using this measurement tool.

• Abstracts of more than 20 research projects that show how the tool has been used to redesign processes and improve patient care Assistance with scoring the tool
• An appendix containing a network of researchers who have used the Index