HAP Summer Sale | 20% Off

HAP Summer Sale - Order any book now through September 16 and receive a 20% discount off the member and non-member price when you use the promo code SUMMER24 at checkout. This discount excludes any multi-book sets that are already discounted and the Board of Governors Exam flashcards.

Management Mistakes in Healthcare: Identification, Correction, and Prevention

Paul B. Hofmann, DrPH, LFACHE Frankie Perry, RN, LFACHE

ISBN: 9780521829007
Hardbound, 2005
Order Code: 0031
  • Non Member Price: $0.00

Book Description

Children are told to learn from their mistakes, and healthcare managers need to practice the same principles. Management Mistakes in Healthcare: Identification, Correction, and Prevention defines management mistakes and offers a variety of models to classify and interpret them. Several hard-hitting case studies drawn from real events in healthcare organizations describe management mistakes and are followed by substantial commentary by experts in the field of healthcare management. Viewing mistakes as learning opportunities will provide you with the expertise to make healthcare better and more cost effective.

Learn to:
  • Develop techniques for identifying and disclosing mistakes
  • Understand the relationship between management and medical mistakes
  • Indicate steps to prevent and correct mistakes
  • Convey procedures to produce better outcomes

What Readers Are Saying

“Hofmann and Perry have created a ground-breaking book—provocative, comprehensive, and a breath of fresh air in today's ethically challenged managerial climate. I particularly enjoyed the United Kingdom perspectives, and Chapter 15, the Hofmann/Perry synopsis, is very strong! This book should become the standard ethics text for graduate study in healthcare management.”

—Pat Hays, FACHE, Former President of the BlueCross BlueShield Association