The COVID-19 pandemic has exacerbated the financial struggles facing many health systems. These struggles are well documented and increasingly analyzed. Organizations can maintain independence and financial vitality by ensuring daily operations support and promote the preexisting revenue opportunities in surgical services, an area that is ripe for financial growth. By emphasizing highly efficient processes, information management and the tracking of performance metrics, leaders can better use data as a tool to support operational improvement. In this session, experts will discuss how to leverage key performance indicators to initiate operational excellence and efficiency, and identify the data needed to elevate your organization’s surgical services.

This session will explore how operational excellence is impacted by:

• Key Performance Indicators. Examine the methods, measures and interprofessional transparency utilized to improve OR efficiencies and key performance metrics impacting operating margins.
• Governance and Organizational Structure. Gain a roadmap for building a well-defined, physician-centric and physician-led interprofessional structure as a cornerstone of a high-functioning perioperative environment.
• Block Utilization and Schedule Optimization. Discover how to use data to standardize the allocation of block schedules based on surgeon utilization and performance.

This session will also explore leading practice strategies to maximize OR time, control expenses, increase revenue and improve stakeholder satisfaction. The session will conclude with a Q&A focused on how redesigned perioperative operations can achieve significant results.

Learning Objectives:

• Discuss key performance indicators needed to improve operations within ambulatory and hospital-based surgical services.
• Identify key components of an interprofessional governing body needed to drive efficient utilization of valuable surgical services resources.
• Review real-life examples of improved patient outcomes, increased efficiency in the perioperative setting and significant increases in hospital revenue generated from surgical services.

Presented By:

• Bill Orrell, RN, Managing Director, BRG
• Noreen Hudson, RN, Associate Director, BRG
• Robert Boesch, DNP, RN, NEA-BC, CPHQ, Associate CNO, Centra Health

This webinar is free and eligible for 1 ACHE Qualified Education credit.

This webinar is made possible in part by the support of BRG, an ACHE Premier Corporate Partner. ACHE would like to thank BRG for its commitment to ACHE and for helping advance healthcare leadership excellence.