Workforce challenges were ranked as the top issue in ACHE’s annual Top Issues Confronting Hospitals Survey two years in a row. Attraction and retention of quality caregivers, support and administrative staff are crucial in providing the best patient care for any healthcare organization and facilities and real estate play an important role in supporting this mission. In a new survey JLL conducted of over 1,000 healthcare workers, 93% of those who plan to stay in their roles believed their workplace was designed so that they could work efficiently, while only 74% of those considering leaving agreed.

In this webinar, JLL Healthcare’s managing director and senior research manager will share how the physical workplace contributes to healthcare employee experience and intent to stay.

Building on surveys and learnings from healthcare workers, administrative employees, real estate leaders as well as clinical and office environments, this session will explore how workspaces can contribute to corporate goals and support your healthcare organization’s mission while cultivating positive spaces for employees. Also, learn how employers can focus on employee wellbeing and improve attraction, employee satisfaction, retention and experience by improving physical spaces. Finally, uncover how to improve aspects of the physical location related to safety, community, convenience and the fluency of care delivery.

Learning Objectives:

• Explore the role location and physical environment has on employee attraction and how this differs based on position and age.
• Describe what aspects of the physical environment have the greatest impact on healthcare worker experience and retention and how these can be improved.
• Discuss strategies and key questions to ask for uncovering what employees need before taking action.

Speakers:

Melanie Parks, Managing Director, Healthcare Division, JLL

Kari Beets, Senior Research Manager, Healthcare, JLL

ACHE Qualifying Education Credit 

This activity is eligible for 1 ACHE Qualifying Education credit toward earning or maintaining your FACHE credential. 

Credits must be self-reported at My ACHE upon completion of this activity. 

Thank You, JLL
This program is made possible in part by the support of JLL^®, an ACHE Premier Corporate Partner. ACHE would like to thank JLL for its commitment to ACHE and helping us advance healthcare management excellence. Find more information about JLL here.