The global COVID-19 pandemic has forever reshaped healthcare organizations and leadership. Whether navigating the next crisis or simply a situation of high uncertainty, healthcare will never be the same and neither will best practices for leading and managing organizations. During this webinar, experts will discuss the latest research describing healthcare leaders’ experiences during the COVID-19 pandemic and uncover insights into when and how leaders thrived. They will also identify practices leaders implemented to achieve an effective response during the large-scale crisis. Attendees will learn how effective organizations harnessed their capabilities in novel ways and optimized their learning capacity to navigate continually changing demands, based on evidence from prior studies examining the leadership challenges during the pandemic and thereafter. Join this timely webinar to gain practical recommendations and reflections for your own organization, as well as tools for dealing with novel, fast-changing and highly uncertain conditions.

Learning Objectives:

• Describe novel strategies for effective organizational practices and learning amid crisis or high-uncertainty situations
• Translate research observations for application to practice in future crises

Presented By

• Mariam Krikorian Atkinson, PhD, Assistant Professor, Harvard T.H. Chan School of Public Health
• Christopher G. Myers, PhD, Associate Professor, Johns Hopkins Carey Business School

This webinar was presented in collaboration with the Academy of Management (AOM). 

This webinar is free and eligible for 1 ACHE Qualifying Education credit. Credits can be self-reported at My ACHE upon completion of the webinar recording.