Hospitals and health systems are facing unprecedented staffing and financial challenges. For two years in a row, the annual ACHE survey of hospital leaders has placed workforce shortages/staffing issues, propelled by burnout, as their top concern followed closely by financial headwinds—neither of which show any indication of abating. Many hospitals have responded to widespread burnout by designating a chief wellness officer, forming a wellness committee or expanding their employee wellness offerings. While these are helpful gestures, they do not address its underlying causes. Burnout can be caused by issues in the workplace, not by clinicians’ lack of resilience.

The presenters—a nationally recognized expert on clinician burnout and a highly experienced healthcare CEO—delve into the drivers and manifestations of burnout; describe the changes that can retain and attract healthcare staff, especially clinicians; define the critical role senior leaders must play in addressing the underlying causes of burnout; and outline specific leadership practices that will simultaneously address burnout and improve financial performance.

Learning Objectives

• Make the case for adopting a new purpose-driven leadership model that can reduce burnout, enhance staff retention and rebuild the bottom line.
• Explain the relationship between the drivers and manifestations of burnout.
• Provide a roadmap to transform clinician-senior leader relationships, positioning your clinicians and your organization for success.

Presented By:

Bruce D. Cummings, LFACHE
Co-Founder and Principal
Organizational Wellbeing Solutions, LLC

Paul DeChant, MD
Co-Founder and Principal
Organizational Wellbeing Solutions, LLC

Continuing Education Credit

ACHE Qualifying Education Credit

This webinar is eligible for 1 ACHE Qualifying Education credit. ACHE Qualifying Education credits will be automatically updated in your My ACHE account upon completion of the recording.

Interprofessional Continuing Education Credit

In support of improving patient care, the American College of Healthcare Executives is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the American Academy of PAs (AAPA) to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive a maximum of 1 Interprofessional Continuing Education (IPCE) credit for learning and change. For further information about Joint Accreditation credits and certificates, please click here.

Physician Continuing Medical Education

The American College of Healthcare Executives (ACHE) designates this live activity for a maximum of 1 AMA PRA Category 1 Credits^™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Nursing Education

The American College of Healthcare Executives designates this live activity for a maximum of 1 contact hours of continuing nursing education.

Continuing Pharmacy Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 1 contact hours of continuing pharmacy education credit. 

Continuing Social Work Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 1 contact hours of continuing social work education credit.

Continuing Education for Dietitians

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 1 contact hours of continuing education credit for Registered Dietitians and Dietetic Technicians, Registered. RDs and DTRs should enter activities offered by jointly accredited providers as type 102 on Professional Development Portfolio (PDP) activity logs. CPEUs awarded must be commensurate with participation in the activity.

Physician Associate/Physician Assistant Continuing Education

The American College of Healthcare Executives has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for a maximum of 1 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.