Two experienced healthcare executives will address how to evaluate your organization’s service lines by using tools to select areas for future growth such as a SWOT analysis, cultural compatibility assessment and market analysis combined into a weighted decision matrix. Areas of discussion include the internal and external criteria to be used in the evaluation and how to incorporate qualitative and quantitative metrics in this tool. Some of the criteria that will be evaluated by service line includes net income, contribution margin, internal volume, market volume, market dominance, cultural/strategic fit, ease of implementation, start-up or expansion costs, and clinical expertise. The seminar will address building patient preferences into care delivery, and faculty will provide ideas on how to align clinical teams, establish clinical guidelines and identify partners along the continuum. Finally, participants will develop a benchmarking document to monitor progress against goals.  

Seminar Objectives:

• Evaluate individual service lines for growth opportunities based on quality, convenience and cost-effective care aligned with corporate goals.
• Assess the needs of the existing and targeted patients and how these can be met within each service line during and after a crisis.
• Identify the most effective and efficient care delivery models depending on the site of care and types of service provided, including managing transitions inside and outside the organization.

Who Should Attend:

C-suite and Service Line Leaders

Presented by:

Catherine Carow, FACHE, President, Carow Consulting
George Mayzell, MD, FACHE, President, Empowered Healthcare

Cancellation

To cancel your course registration, please notify the Customer Service Center, at contact@ache.org at least 10 business days before the start of the program for a refund or credit, less a $75 processing fee. After that time, a refund or credit is forfeited.

Continuing Education Credit

ACHE Virtual Interactive Education Credit

This activity is eligible for up to 9 ACHE Virtual Interactive Education credits toward earning or maintaining your FACHE credential.

Interprofessional Continuing Education Credit

In support of improving patient care, the American College of Healthcare Executives is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the American Academy of PAs (AAPA) to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive a maximum of 9 Interprofessional Continuing Education (IPCE) credit for learning and change. For further information about Joint Accreditation credits and certificates, please click here.

Physician Continuing Medical Education

The American College of Healthcare Executives (ACHE) designates this live activity for a maximum of 9 AMA PRA Category 1 Credits^™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Nursing Education

The American College of Healthcare Executives designates this live activity for a maximum of 9 contact hours of continuing nursing education.

Continuing Pharmacy Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 9 contact hours of continuing pharmacy education credit.

Continuing Social Work Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 9 contact hours of continuing social work education credit.

Continuing Education for Dietitians

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 9 contact hours of continuing education credit for Registered Dietitians and Dietetic Technicians, Registered. RDs and DTRs should enter activities offered by jointly accredited providers as type 102 on Professional Development Portfolio (PDP) activity logs. CPEUs awarded must be commensurate with participation in the activity.

Physician Associate/Physician Assistant Continuing Education

The American College of Healthcare Executives has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for a maximum of 9 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.

Required Virtual Live Sessions:

• September 18
• September 20
• September 25
• September 27
• October 2
• October 4

All sessions will be held 2–3:30 p.m. Central time.