This seminar explores the essential harmony of quality, safety and experience in healthcare, offering a unified strategy for their collective improvement. It highlights the importance of viewing these three aspects as interconnected pieces that, together, fuel the success of a healthcare organization.

Participants will be introduced to evidence-based strategies and practical tools aimed at enhancing care quality, strengthening safety protocols and improving the human experience. The seminar will focus on the real-world application of these strategies and tools, equipping attendees with the necessary knowledge and skills for effective deployment in their own healthcare settings.

Seminar Objectives:

• Identify evidence-based strategies that can enhance quality of care, ensure safety and improve the human experience.
• Explore the use of practical tools for implementing these strategies in a healthcare setting.
• Describe the role of leadership in fostering a culture that values quality, safety and human experience.
• Describe the interconnectedness of and determine approaches to effectively manage quality, safety, and human experience in their organizations.

Who Should Attend:

This seminar is ideal for healthcare professionals at all levels, including early-, mid-, and senior careerists; quality and safety professionals; and clinical and administration leaders.

Presented by:

Neel Pathak, DSc, FACHE, Assistant Professor of Practice, Heider College of Business, Creighton University, project administrator, Johns Hopkins Hospital

Cancellation

To cancel your course registration, please notify the Customer Service Center, at contact@ache.org at least 10 business days before the start of the program for a refund or credit, less a $75 processing fee. After that time, a refund or credit is forfeited.

Continuing Education Credit

ACHE Virtual Interactive Education Credit

This activity is eligible for up to 6 ACHE Virtual Interactive Education credits toward earning or maintaining your FACHE credential.

Interprofessional Continuing Education Credit

In support of improving patient care, the American College of Healthcare Executives is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the American Academy of PAs (AAPA) to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive a maximum of 6 Interprofessional Continuing Education (IPCE) credit for learning and change. For further information about Joint Accreditation credits and certificates, please click here.

Physician Continuing Medical Education

The American College of Healthcare Executives (ACHE) designates this live activity for a maximum of 6 AMA PRA Category 1 Credits^™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Nursing Education

The American College of Healthcare Executives designates this live activity for a maximum of 6 contact hours of continuing nursing education.

Continuing Pharmacy Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 6 contact hours of continuing pharmacy education credit.

Continuing Social Work Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 6 contact hours of continuing social work education credit.

Continuing Education for Dietitians

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 6 contact hours of continuing education credit for Registered Dietitians and Dietetic Technicians, Registered. RDs and DTRs should enter activities offered by jointly accredited providers as type 102 on Professional Development Portfolio (PDP) activity logs. CPEUs awarded must be commensurate with participation in the activity.

Physician Associate/Physician Assistant Continuing Education

The American College of Healthcare Executives has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for a maximum of 6 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.

Required Virtual Live Sessions:

• September 10
• September 17
• September 24
• October 1

All sessions will be held 2–3:30 p.m. Central time.