There is a growing body of research showing a strong relationship between employee well-being and productivity. Longstanding trends such as excessive workload, administrative burden and workplace violence are associated with staff trauma, moral injury and burnout; these are counterproductive to a thriving workforce, which is harmful to organizational performance and strength.

Studies have revealed that traditional thinking, behaviors, strategic efforts, organizational structure and policy designed in the 20th century to augment organizational performance are now undermining sustainability of the healthcare sector and eroding trust with employees and the public. Therefore, prioritizing well-being is a strategic and moral imperative.

While the most important focus of our work is on healing and health, it’s time to rethink our concept of healthcare organizations by asking whether they support or constrain positive work experience and high performance. Rather than focusing on the crisis of the moment, sustainable performance and workforce well-being requires a paradigm shift that solves for root causes of organizational distress and emphasizes a holistic approach to turning our places of work into healing ecosystems.

This course will present the healing ecosystem model and its core components. Additionally, our experts will, demonstrating how using the model through a journey to healing roadmap—which includes actionable steps and practical behavioral tools—can address causes of burnout, trauma and moral injury to create sustainable change that simultaneously improves organizational performance and workforce well-being.

Seminar Objectives

• Describe the components of the healing ecosystem model and how these address root causes of burnout, low engagement and challenges with organizational performance.
• Discuss the necessity of trauma-informed leadership and apply adaptive leadership principles in creating a healing healthcare ecosystem.
• Assess impact of and prioritize specific organizational structural components on climate quality.
• Apply the journey to healing roadmap to identify and solve issues that are counterproductive to a thriving workforce thus limiting performance.

Who Should Attend:

C-suite Executives, Vice Presidents, Director, and Manager-level Leaders

Presented By:

• Anne-Claire France, PhD, FACHE, Principal, Houston Health Innovations
• Gary Oftedahl, MD, Collaboration Catalyst, Care Collaboratory
• Read Pierce, MD, Chief Quality Officer, Denver Health

Cancellation

To cancel your course registration, please notify the Customer Service Center, at contact@ache.org at least 10 business days before the start of the program for a refund or credit, less a $75 processing fee. After that time, a refund or credit is forfeited.

Continuing Education Credit

ACHE Virtual Interactive Education Credit

This activity is eligible for up to 6 ACHE Virtual Interactive Education credits toward earning or maintaining your FACHE credential.

Interprofessional Continuing Education Credit

In support of improving patient care, the American College of Healthcare Executives is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the American Academy of PAs (AAPA) to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive a maximum of 6 Interprofessional Continuing Education (IPCE) credit for learning and change. For further information about Joint Accreditation credits and certificates, please click here.

Physician Continuing Medical Education

The American College of Healthcare Executives (ACHE) designates this live activity for a maximum of 6 AMA PRA Category 1 Credits^™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Nursing Education

The American College of Healthcare Executives designates this live activity for a maximum of 6 contact hours of continuing nursing education.

Continuing Pharmacy Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 6 contact hours of continuing pharmacy education credit.

Continuing Social Work Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 6 contact hours of continuing social work education credit.

Continuing Education for Dietitians

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 6 contact hours of continuing education credit for Registered Dietitians and Dietetic Technicians, Registered. RDs and DTRs should enter activities offered by jointly accredited providers as type 102 on Professional Development Portfolio (PDP) activity logs. CPEUs awarded must be commensurate with participation in the activity.

Physician Associate/Physician Assistant Continuing Education

The American College of Healthcare Executives has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for a maximum of 6 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.

Required Virtual Live Sessions:

• October 29
• November 5
• November 12
• November 19

All sessions will be held 2–3:30 p.m. Central time.