There is a growing body of research showing the strong relationship between employee well-being and productivity. A thriving workforce is a more productive, high-performing workforce. However, there are long-standing trends such as excessive workload, administrative burden and workplace violence that are associated with staff trauma, moral injury and burnout; all of which are harmful to organizational performance and strength. Therefore, prioritizing well-being is a strategic, as well as moral, imperative. Studies have revealed that traditional thinking, behaviors, strategic efforts, organizational structure and policy designed in the 20th century to augment organizational performance are now undermining sustainability of the healthcare sector and eroding trust with employees and the public.

While the most important focus of our work is on healing and health, it is time to rethink our concept of healthcare organizations by asking whether they support or constrain positive work experience and high performance. Rather than focusing on the crisis of the moment, sustainable performance and workforce well-being requires a paradigm shift that solves for root causes of organizational distress and emphasizes a holistic approach to turning our places of work into healing ecosystems.

This course will present the healing ecosystem model and its core components and demonstrate how using the model, including actionable steps and practical behavioral tools, can address causes of burnout, trauma and moral injury to create sustainable change that simultaneously improves organizational performance and workforce well-being.

Seminar Objectives

• Describe the components of the healing ecosystem model and how these address root causes of burnout, low engagement and challenges with organizational performance.
• Discuss the necessity of an infinite mindset and applying adaptive leadership principles in creating a healing healthcare ecosystem.
• Explain the impact of organizational structural components on climate quality.
• Apply the healing ecosystem model to identify and solve issues that are counterproductive to a thriving workforce.

Who Should Attend:

C-suite executives, vice presidents, directors and manager-level leaders

Presented By:

• Anne-Claire France, PhD, FACHE, Principal, Houston Health Innovations
• Gary Oftedahl, MD, Collaboration Catalyst, Care Collaboratory
• Read Pierce, MD, Chief Quality, Safety, and Transformation Officer, Denver Health

Cancellation

To cancel your course registration, please notify the Customer Service Center, at contact@ache.org at least 10 business days before the start of the program for a refund or credit, less a $75 processing fee. After that time, a refund or credit is forfeited.

Continuing Education Credit

ACHE Virtual Interactive Education Credit

This activity is eligible for up to 6 ACHE Virtual Interactive Education credits toward earning or maintaining your FACHE credential.

Interprofessional Continuing Education Credit

In support of improving patient care, the American College of Healthcare Executives is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the American Academy of PAs (AAPA) to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive a maximum of 6 Interprofessional Continuing Education (IPCE) credit for learning and change. For further information about Joint Accreditation credits and certificates, please click here.

Physician Continuing Medical Education

The American College of Healthcare Executives (ACHE) designates this live activity for a maximum of 6 AMA PRA Category 1 Credits^™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Nursing Education

The American College of Healthcare Executives designates this live activity for a maximum of 6 contact hours of continuing nursing education.

Continuing Pharmacy Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 6 contact hours of continuing pharmacy education credit.

Continuing Social Work Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 6 contact hours of continuing social work education credit.

Continuing Education for Dietitians

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 6 contact hours of continuing education credit for Registered Dietitians and Dietetic Technicians, Registered. RDs and DTRs should enter activities offered by jointly accredited providers as type 102 on Professional Development Portfolio (PDP) activity logs. CPEUs awarded must be commensurate with participation in the activity.

Physician Associate/Physician Assistant Continuing Education

The American College of Healthcare Executives has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for a maximum of 6 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.

Required Virtual Live Sessions:

• April 8
• April 15
• April 22
• April 29

All sessions will be held 2–3:30 p.m. Central time.