Excellent healthcare organizations deliver the best care - every patient, every time. The goal is consistency.

Learning Objectives:

• Learning the methods leading healthcare organizations use to deliver seamless, universally exceptional care
• Integrating evidence-based medicine and patient-management protocols to facilitate uniformly excellent care from physicians, nurses, and other clinical personnel
• Using epidemiologic planning to optimize physician staffing of service lines
• Empowering nurses by eliminating non-nursing hassles and managing variable staffing needs
• Using process-improvement teams to identify new work processes that support better outcomes

About the author:

John R. Griffith, LFACHE, Andrew Pattullo Collegiate Professor Emeritus, Department of Health Management and Policy, School of Public Health, University of Michigan, Ann Arbor, and Kenneth R. White, PhD, RN, FACHE, Health Professor of Nursing Emeritus, University of Virginia

This course is based on Reaching Excellence in Healthcare Management, a book by Health Administration Press. The required readings for the book are included in the course.

Who Should Participate:

All ACHE members and Fellows

Cancellation

To cancel your registration for this digital course, please contact ACHE Customer Service in writing within 14 business days of the purchase. Cancellations made 14 or more business days after the purchase of the program may receive a full refund or credit, minus a $50 processing fee.  A refund is forfeited for any cancellation requested more than 14 business days after the date of purchase.

Continuing Education Credit

This course is worth 6 ACHE Qualifying Education credits.