Disruptors like Amazon and Google are rapidly changing healthcare, and health systems must embrace digital to not only survive but also compete and thrive. COVID-19 necessitated rapid adoption of new technology solutions that consumers have demanded for years. The days of ineffectual, fragmented healthcare experiences are behind us. You can either embark on the digital healthcare journey or be left in the dust.

The speed and decisiveness with which healthcare leaders act now will define the next 10 years for their organizations. With digital, health systems can hyper-personalize healthcare experiences like never before to foster patient loyalty and capture greater market share. Shifting to a virtual-first model will enable provider organizations to treat more patients in a more convenient and affordable manner for all stakeholders. Automation can radically transform business operations, cutting costs after the pandemic’s devastating period of decline, while driving greater efficiency. The days of multi-year pilots and one-off solutions are over. The time to act was yesterday, and those who make bold decisions tomorrow will emerge the strongest.

In this session, we will recommend that leaders take an unbridled look at their organizations’ progress with enterprise-wide digital transformation. The session will discuss methods for measuring digital fitness and reviewing digital investment strategies. We will review how to best learn from peers and competitors, plan for what’s next, and define success in this post-pandemic era. All of these topics will be colored with real-life case studies that illustrate the learnings imparted. The session will conclude with an interactive question-and-answer segment for the audience to engage with speakers.

Learning Objectives:

• Discover the critical strategies of highly successful health systems.
• Explore a likely scenario for the key components of the nation’s healthcare system over the next 3-5 years.

Speakers:

Eric Langshur
Co-Founder/Executive Chairman, AVIA

Catherine Jacobson
President/CEO, Froedtert Health

This session was originally presented at the 2022 Congress on Healthcare Leadership.

Continuing Education Credit

ACHE Qualifying Education Credit

This recording is eligible for 1 ACHE Qualifying Education credit.

ACHE Education credits will be automatically updated in your My ACHE account upon completion of the recording.

Interprofessional Continuing Education Credit

In support of improving patient care, the American College of Healthcare Executives is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the American Academy of PAs (AAPA) to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive a maximum of 1 Interprofessional Continuing Education (IPCE) credit for learning and change. For further information about Joint Accreditation credits and certificates, please click here.

Physician Continuing Medical Education

The American College of Healthcare Executives (ACHE) designates this live activity for a maximum of 1 AMA PRA Category 1 Credits^™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Nursing Education

The American College of Healthcare Executives designates this live activity for a maximum of 1 contact hours of continuing nursing education.

Continuing Pharmacy Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 1 contact hours of continuing pharmacy education credit. 

Continuing Social Work Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 1 contact hours of continuing social work education credit.

Continuing Education for Dietitians

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 1 contact hours of continuing education credit for Registered Dietitians and Dietetic Technicians, Registered. RDs and DTRs should enter activities offered by jointly accredited providers as type 102 on Professional Development Portfolio (PDP) activity logs. CPEUs awarded must be commensurate with participation in the activity.

Physician Associate/Physician Assistant Continuing Education

The American College of Healthcare Executives has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for a maximum of 1 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.