Change starts with leaders. Whether it’s championing equity, encouraging growth or promoting self-care, leaders are at the head of the charge. In this bundle, presenters will discuss the role of leaders and the importance of intentionality when initiating change, the core elements of strong leadership in a crisis, and approaches for maintaining clinical excellence amid large-scale growth. Lloyd Dean, CEO, CommonSpirit, evaluates the role that individuals play in fostering trust and promoting equity within health systems and communities in “Leadership Insights–Co-opting Change: Impactful Strategies for Fostering Trust and Equity.” Sam Hazen, CEO, HCA Healthcare, and Heather J. Rohan, RN, FACHE, Past Chair, American College of Healthcare Executives, explore how leaders can balance the critical elements of agility and perseverance with the need to model self-care in “Leadership Insights: Leading During Times of Crisis,” and Tomislav Mihaljevic, MD, president/CEO, Cleveland Clinic, discusses the expansion of health systems into global markets, providing strategies to ensure significant growth does not impact quality of care in “Leadership Insights: Scaling for Excellence—Growth in a Global Setting.”

Learning Objectives:

• Discover approaches for driving positive change in a disrupted healthcare environment.
• Evaluate the role that individuals play in fostering trust and promoting equity within health systems and communities.
• Identify critical leadership skills needed to navigate large-scale crises.
• Describe the role of individual leaders in modeling self-care to promote system-wide agility and perseverance.
• Identify strategies to successfully expand health systems into global settings.
• Explore approaches for maintaining clinical excellence amid large-scale growth and a global crisis.

Leadership Insights–Co-opting Change: Impactful Strategies for Fostering Trust and Equity

Presented By:

• Lloyd Dean, CEO, CommonSpirit
• Joseph Williams, Senior Editor, U.S. News and World Report

Leadership Insights: Leading During Times of Crisis

Presented By:

• Sam Hazen, CEO, HCA Healthcare
• Heather J. Rohan, RN, FACHE, Past Chair, American College of Healthcare Executives

Leadership Insights: Scaling for Excellence—Growth in a Global Setting

Presented By:

• Tomislav Mihaljevic, MD, CEO/President, Cleveland Clinic
• Moderator: Leana S. Wen, MD, Visiting Professor/Distinguished Fellow, Fitzhugh Mullan Institute of Health Workforce Equity, George Washington University

This session was originally presented at the 2021 Congress on Healthcare Leadership.

Continuing Education Credit

ACHE Qualifying Education Credit

This recording is eligible for 3 ACHE Qualifying Education credits.

ACHE Education credits will be automatically updated in your My ACHE account upon completion of the recording.

Interprofessional Continuing Education Credit

In support of improving patient care, the American College of Healthcare Executives is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the American Academy of PAs (AAPA) to provide continuing education for the healthcare team.

This activity was planned by and for the healthcare team, and learners will receive a maximum of 3 Interprofessional Continuing Education (IPCE) credit for learning and change. For further information about Joint Accreditation credits and certificates, please click here.

Physician Continuing Medical Education

The American College of Healthcare Executives (ACHE) designates this live activity for a maximum of 3 AMA PRA Category 1 Credits^™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Continuing Nursing Education

The American College of Healthcare Executives designates this live activity for a maximum of 3 contact hours of continuing nursing education.

Continuing Pharmacy Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 3 contact hours of continuing pharmacy education credit. 

Continuing Social Work Education

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 3 contact hours of continuing social work education credit.

Continuing Education for Dietitians

The American College of Healthcare Executives designates this knowledge-based activity for a maximum 3 contact hours of continuing education credit for Registered Dietitians and Dietetic Technicians, Registered. RDs and DTRs should enter activities offered by jointly accredited providers as type 102 on Professional Development Portfolio (PDP) activity logs. CPEUs awarded must be commensurate with participation in the activity.

Physician Associate/Physician Assistant Continuing Education

The American College of Healthcare Executives has been authorized by the American Academy of PAs (AAPA) to award AAPA Category 1 CME credit for activities planned in accordance with AAPA CME Criteria. This activity is designated for a maximum of 3 AAPA Category 1 CME credits. PAs should only claim credit commensurate with the extent of their participation.