2024 New Orleans Cluster Faculty

Jim Austin

Author

<div>Jim Austin<strong> </strong>heads JH Austin Associates Inc., Chicago, where he combines business strategy and organizational development theory with extensive industry experience to guide organizations. He is also an adjunct senior lecturer at Brown University, Providence, R.H., in the Executive Master of Healthcare Leadership program, and a faculty member at Duke Corporate Education, headquartered in Durham, N.C. Mr. Austin is a lecturer/consultant at the Aresty Institute of Executive Education in the Wharton School of the University of Pennsylvania, Philadelphia, where he tailors and delivers senior-level seminars on strategy, strategic execution, scenario planning and critical thinking at a number of leading companies. Mr. Austin is a former senior executive at Baxter Healthcare. </div> <div> </div> <div>Mr. Austin serves as faculty for the following ACHE seminar:</div> <ul> <li>Leading Strategic Change</li> </ul> Mr. Austin also authored the following Health Administration Press publications:<br /> <ul> <li><em><a href="https://www.ache.org/learning-center/publications/books/2355I">Transformative Planning: How Your Healthcare Organization Can Strategize for an Uncertain Future</a></em></li> </ul>

Jonathan Burroughs, MD, JD, FACHE

Author

<p>Jon Burroughs, MD, JD, FACHE is president/CEO of The Burroughs Healthcare Consulting Network, Inc., Glen, New Hampshire, which provides best-practice training and solutions to healthcare systems throughout the United States and beyond. His work focuses on how healthcare systems can adopt best practices and avoid systems failures which can result in loss of public confidence and market share. He works with executive teams, governing boards, medical staff and clinical leadership. He also works with legal counsel to ensure compliance and avoidance of unnecessary risk by demonstrating how leadership can be aligned to achieve exceptional results. Dr. Burroughs serves on the national faculties of both ACHE, where he has been consistently rated as a top speaker, author, educator and facilitator for the past twenty-five years. </p>

Contact Info: Jonathan Burroughs, MD, JD, FACHE
President & CEO
The Burroughs Healthcare Consulting Network, Inc

Craig E. Deao

Speaker

<p>Craig Deao, (pronounced “DEE-o”) is a prominent industry thought leader, accomplished executive and experienced board member helping leaders create better places to work, practice medicine and receive care. He serves as a trusted advisor to boards and executive teams on healthcare leadership, strategic planning, governance, employee engagement, patient experience and patient safety. He splits his time between executive management and thought leadership responsibilities as a published author and invited speaker to more than 400 healthcare organizations across the United States, Canada and Australia. Deao co-led Studer Group’s journey to become a recipient of the Malcolm Baldridge National Quality Award in 2010. In 2016, he combined his experience with the latest evidence to author the book, <em>The E Factor: How Engaged Patients, Clinicians, Leaders, and Employees Will Transform Healthcare</em>. In addition to his full-time work with Huron, he serves as faculty for the American College of Healthcare Executives (ACHE).</p>

Rhonda R. Foster, EdD, ACC

Speaker

<p style="6.0pt"></p><div id="pastingspan1">Energetic, visionary, authentic and insightful, Rhonda Foster is a published and highly sought-after hospital consultant with a penchant for driving change, quality and organizational improvement. Her consultation experience has allowed her to provide expertise in the United States in community hospitals, academic medical centers and systems, as well as to organizations in Brazil, Abu Dhabi and Qatar.</div><div> </div><div id="pastingspan1"></div><div id="pastingspan1">In addition to being a consultant, Foster has a wealth of nursing administration and leadership experience, having served as vice president for clinical services and CNO for Children’s Hospital of Los Angeles, interim senior vice president and chief nursing and patient care services officer at City of Hope National Medical Center in Duarte, Calif.; interim CNO with St. Joseph Health—Sonoma County in Petaluma, Calif.; vice president of patient care services and CNO at Children’s Hospital of Michigan in Detroit; and assistant vice president of Women & Children’s Services at Mercy Health—St. Vincent Medical Center in Toledo, Ohio.</div><div> </div><div id="pastingspan1"></div><div id="pastingspan1">She has earned a doctorate in education from Bowling Green State University, a Master of Public Health degree from the Northwest Ohio Consortium for Public Health, a Master of Science degree in nursing administration from Georgetown University, and a bachelor’s degree in nursing from the University of Toledo, where she was celebrated as the Outstanding Alumnus in Nursing. In addition, Foster was honored by the <em>Los Angeles Business Journal</em> as a 2021 Women of Influence in Healthcare. She also holds numerous certifications and board appointments and has authored more than a dozen publications on nursing, leadership and quality improvement.</div><div></div><p style="6.0pt"> </p>

Contact Info: Rhonda R. Foster, EdD, ACC
Consultant & Executive Coach
American Nurses Association & David Couper Consulting

John M. Harris

Author

<p><strong></strong></p> <p>John Harris is a director with Veralon, a healthcare management consulting firm in Philadelphia. His work focuses on mergers and acquisitions, strategy and the transition to value-based payment. He leads strategic planning processes and serves as a consultant to health systems and hospitals, accountable care organizations, clinically integrated networks, physician–hospital organizations and health plans. Mr. Harris is also a frequent speaker for the American Association of Integrated Healthcare Delivery Systems, the Healthcare Financial Management Association and other organizations, and is a guest expert on The Wharton School’s Sirius XM radio station.</p> <div> Mr. Harris serves as faculty for the following ACHE seminars:</div> <ul> <li>Advanced Strategic Planning to Transform Your Organization</li> <li>Hospitals and Health Systems of the Future: Transforming to Thrive</li> <li>Strategic Planning: From Formulation to Action</li> </ul> <div>Mr. Harris has also authored the following Health Administration Press publications:</div><div><ul><li><em><u><span style="font-size:11.0pt;line-height:107%; font-family:"Times New Roman",serif;Times New Roman"; color:blue;"><a href="https://www.ache.org/learning-center/publications/books/2337I"><span style="color:blue">Healthcare Strategic Planning, Fourth Edition</span></a></span></u></em> </li></ul></div><div> </div><div> </div>

Kenneth Loder

Speaker

<p>For over nine years, Kenneth “KC” Loder has helped client organizations innovate and transform in the face of disruption. His clients span a variety of industries, which has helped to broaden and deepen his relationship with innovation. As a healthcare leader at Innosight, Loder spends his time working on large-scale transformations in the healthcare provider and payor space. </p> <p>Over the course of his career, Loder has focused on enabling long-term transformation for Innosight’s healthcare provider clients. Collaborating with leaders in this space, he helps his clients navigate consumer transformation, drive provider engagement and shift the care model toward value. He also helps providers explore how strategic partnerships can deliver outcomes that lend higher value, more affordability and a better experience overall. Loder has recently led efforts resulting in a restructuring of the strategic partnership between a payor and regional provider system. </p> <p>Beyond his healthcare provider client work, Loder has also led several major transformations for clients in the pharmaceutical and medical device industries. Recently, he helped a newcomer in the pharmaceutical manufacturing industry use vertical integration to address critical drug shortages and predatory pricing behavior. Loder has also worked in the defense, consumer, industrial and investor-owned utility space and was responsible for the development of new technologies to address severe drought conditions along the U.S. West Coast. </p> <p>Before joining Innosight, Loder worked at Intermountain Healthcare, where he led the development of several key strategic initiatives, including the creation of two successful spinoff companies and the revitalization of the primary care model for SelectHealth’s Medicare Advantage members. While pursuing his undergraduate degree, Loder began a series of research efforts focused on capability development in international expansion, which he continues to this day. </p> <p>Loder holds a master’s degree in public health (MPH) from the University of California, Berkeley and a Master of Business Administration (MBA) from the University of California, Berkeley’s Haas School of Business. He also holds a bachelor’s degree in business management strategy from Brigham Young University. </p>

Brian R. Spisak, PhD

Speaker

<p>Brian Spisak, PhD is an independent consultant focusing on digital transformation and workforce management in healthcare, a research associate at the Harvard T.H. Chan School of Public Health, Harvard University for the National Preparedness Leadership Initiative and a faculty member at the American College of Healthcare Executives. Dr. Spisak introduced the discipline of computational leadership science and is the author of the book, Computational Leadership: Connecting Behavioral Science and Technology to Optimize Decision-Making and Increase Profits (Wiley, 2023). His passion lies at the crossroads of people & culture, leadership development, process improvement and the mature use of AI to scale solutions. These areas align with his goals of enhancing employee outcomes, reducing burnout and turnover as well as improving patient outcomes, increasing patient satisfaction and value. </p>

Burl E. Stamp, FACHE

Speaker

<p style="6.0pt">Burl Stamp, president/founder of Stamp & Chase, has broad-based experience working alongside healthcare professionals from the boardroom to the bedside. He has helped major health systems, academic medical centers and community hospitals improve bottom line, patient experience, staff engagement and operating results. His firm partners with healthcare organizations across the globe to improve performance by developing enhanced communication competencies and practices at all levels of the enterprise.</p> <p style="6.0pt">Prior to launching Stamp & Chase more than 16 years ago, Burl served several leading healthcare organizations in executive roles. As president/CEO of Phoenix Children’s Hospital, he spearheaded development and construction of the first comprehensive, freestanding healthcare campus in Arizona dedicated to pediatrics. He developed the first strategic planning and marketing department at St. Louis Children’s Hospital, where he started the highly successful Answer Line to provide reliable, accessible health advice to families—a solid population health strategy that was roughly 20 years ahead of its time. He went on to lead pediatric service line development for BJC HealthCare/Washington University Medical Center.</p> <p style="6.0pt">In the healthcare community, Burl has served as a member of the Board of Directors of SoutheastHEALTH, a regional system serving southeast Missouri and southern Illinois. He also was a member of the FOCUS St. Louis 2019 Impact Fellows cohort, which focused on improvements to the community’s healthcare safety net through a racial lens. He is a Fellow of the American College of Healthcare Executives and a past board member of the Society for Healthcare Strategy & Market Development of the American Hospital Association. </p> <p style="6.0pt">Burl earned his master of business administration and has served as president of the Olin School of Business Alumni Association at Washington University in St. Louis. He completed his bachelor of science in business administration at Southeast Missouri State University.</p> <p style="6.0pt">Burl is the author of <em>The Healing Art of Communication</em>, a healthcare professional’s guide to improving communication, and the creator of CAREmunication® and MyTEAM®, comprehensive professional development programs and tools designed to help healthcare providers improve relationships and communication among front-line managers and staff. He is a frequent speaker on leadership, change management, organizational culture, communication and business development strategy in healthcare organizations.</p>

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2024 New Orleans Cluster