2024 New Orleans Cluster Faculty

Jim Austin

Author

<div>Jim Austin<strong> </strong>heads JH Austin Associates Inc., Chicago, where he combines business strategy and organizational development theory with extensive industry experience to guide organizations. He is also an adjunct senior lecturer at Brown University, Providence, R.H., in the Executive Master of Healthcare Leadership program, and a faculty member at Duke Corporate Education, headquartered in Durham, N.C. Mr. Austin is a lecturer/consultant at the Aresty Institute of Executive Education in the Wharton School of the University of Pennsylvania, Philadelphia, where he tailors and delivers senior-level seminars on strategy, strategic execution, scenario planning and critical thinking at a number of leading companies. Mr. Austin is a former senior executive at Baxter Healthcare. </div> <div> </div> <div>Mr. Austin serves as faculty for the following ACHE seminar:</div> <ul> <li>Leading Strategic Change</li> </ul> Mr. Austin also authored the following Health Administration Press publications:<br /> <ul> <li><em><a href="https://www.ache.org/learning-center/publications/books/2355I">Transformative Planning: How Your Healthcare Organization Can Strategize for an Uncertain Future</a></em></li> </ul>

Jon Burroughs, MD, JD, FACHE

Author

<p>Jon Burroughs, MD, JD, FACHE is president/CEO of The Burroughs Healthcare Consulting Network, Inc., Glen, New Hampshire, which provides best-practice training and solutions to healthcare systems throughout the United States and beyond. His work focuses on how healthcare systems can adopt best practices and avoid systems failures which can result in loss of public confidence and market share. He works with executive teams, governing boards, medical staff and clinical leadership. He also works with legal counsel to ensure compliance and avoidance of unnecessary risk by demonstrating how leadership can be aligned to achieve exceptional results. Dr. Burroughs serves on the national faculties of both ACHE, where he has been consistently rated as a top speaker, author, educator and facilitator for the past twenty-five years. </p>

About Jon Burroughs, MD, JD, FACHE
President & CEO
The Burroughs Healthcare Consulting Network, Inc

Craig E. Deao

Speaker

<p>Craig Deao, (pronounced “DEE-o”) is a prominent industry thought leader, accomplished executive and experienced board member helping leaders create better places to work, practice medicine and receive care. He serves as a trusted advisor to boards and executive teams on healthcare leadership, strategic planning, governance, employee engagement, patient experience and patient safety. He splits his time between executive management and thought leadership responsibilities as a published author and invited speaker to more than 400 healthcare organizations across the United States, Canada and Australia. Deao co-led Studer Group’s journey to become a recipient of the Malcolm Baldridge National Quality Award in 2010. In 2016, he combined his experience with the latest evidence to author the book, <em>The E Factor: How Engaged Patients, Clinicians, Leaders, and Employees Will Transform Healthcare</em>. In addition to his full-time work with Huron, he serves as faculty for the American College of Healthcare Executives (ACHE).</p>

Rhonda R. Foster, EdD, ACC

Speaker

<p style="6.0pt"></p><div id="pastingspan1">Energetic, visionary, authentic and insightful, Rhonda Foster is a published and highly sought-after hospital consultant with a penchant for driving change, quality and organizational improvement. Her consultation experience has allowed her to provide expertise in the United States in community hospitals, academic medical centers and systems, as well as to organizations in Brazil, Abu Dhabi and Qatar.</div><div> </div><div id="pastingspan1"></div><div id="pastingspan1">In addition to being a consultant, Foster has a wealth of nursing administration and leadership experience, having served as vice president for clinical services and CNO for Children’s Hospital of Los Angeles, interim senior vice president and chief nursing and patient care services officer at City of Hope National Medical Center in Duarte, Calif.; interim CNO with St. Joseph Health—Sonoma County in Petaluma, Calif.; vice president of patient care services and CNO at Children’s Hospital of Michigan in Detroit; and assistant vice president of Women & Children’s Services at Mercy Health—St. Vincent Medical Center in Toledo, Ohio.</div><div> </div><div id="pastingspan1"></div><div id="pastingspan1">She has earned a doctorate in education from Bowling Green State University, a Master of Public Health degree from the Northwest Ohio Consortium for Public Health, a Master of Science degree in nursing administration from Georgetown University, and a bachelor’s degree in nursing from the University of Toledo, where she was celebrated as the Outstanding Alumnus in Nursing. In addition, Foster was honored by the <em>Los Angeles Business Journal</em> as a 2021 Women of Influence in Healthcare. She also holds numerous certifications and board appointments and has authored more than a dozen publications on nursing, leadership and quality improvement.</div><div></div><p style="6.0pt"> </p>

About Rhonda R. Foster, EdD, ACC
Consultant & Executive Coach
American Nurses Association & David Couper Consulting

John M. Harris

Author

<p><strong></strong></p> <p>John Harris is a director with Veralon, a healthcare management consulting firm in Philadelphia. His work focuses on mergers and acquisitions, strategy and the transition to value-based payment. He leads strategic planning processes and serves as a consultant to health systems and hospitals, accountable care organizations, clinically integrated networks, physician–hospital organizations and health plans. Mr. Harris is also a frequent speaker for the American Association of Integrated Healthcare Delivery Systems, the Healthcare Financial Management Association and other organizations, and is a guest expert on The Wharton School’s Sirius XM radio station.</p> <div> Mr. Harris serves as faculty for the following ACHE seminars:</div> <ul> <li>Advanced Strategic Planning to Transform Your Organization</li> <li>Hospitals and Health Systems of the Future: Transforming to Thrive</li> <li>Strategic Planning: From Formulation to Action</li> </ul> <div>Mr. Harris has also authored the following Health Administration Press publications:</div><div><ul><li><em><u><span style="font-size:11.0pt;line-height:107%; font-family:"Times New Roman",serif;Times New Roman"; color:blue;"><a href="https://www.ache.org/learning-center/publications/books/2337I"><span style="color:blue">Healthcare Strategic Planning, Fourth Edition</span></a></span></u></em> </li></ul></div><div> </div><div> </div>

Rudd Kierstead

Speaker

<p>Rudd Kierstead brings 25 years of experience in a range of provider settings to his work on physician initiatives. He has focused on enterprise performance improvement, medical staff planning, financial analysis, physician alignment, compensation planning, acquisition and employment analysis and FMV projects. Kierstead has worked in academic medical centers and done extensive consulting with health system and community hospital clients. Kierstead’s experience includes compensation evaluation and design; valuation of entities and services; specification and valuation of unique arrangements with physicians; physician enterprise formation and evaluation; design and management of partnering ventures and balancing academic missions and cross-subsidy opportunities.</p> <p>He has worked extensively with physician leadership in medical centers, managing physician networks, practices and departments in several academic medical centers and in different specialties.</p> <p>Before joining Veralon, Kierstead was a director in the Weill Cornell Physician Network where he recruited and onboarded physicians, negotiated compensation and transition arrangements with prospective physicians and coordinated business planning, space arrangements and credentialing.</p> <p>Prior to working at Weill Cornell, Kierstead was a consultant in one of Veralon’s predecessor firms. Previously, he was vice chair for administration in the Department of Psychiatry with Weill Cornell Medical College, a department with 180 paid faculty, where his responsibilities included compliance, staffing, practice, research and teaching concerns.</p> <p>Beforehand, while at Continuum Health Partners Health System, Kierstead managed the centralized business planning and compensation evaluation functions in the Finance Department. Previously, at Mount Sinai Medical Center, Kierstead was the administrator at an off-site dialysis center, staffed the medical board on ambulatory care issues and served as special assistant to the senior vice president for clinical operations.</p> <p>He holds an MBA from the University of Michigan, an MPP from the Gerald R. Ford School of Public Policy and a BA from Wesleyan University. </p>

Sid Raman, PhD

Speaker

<p>Sid Raman is a director at Innosight, a global growth strategy and innovation consulting firm founded on Harvard Business School Professor Clayton Christensen’s theories of disruptive innovation. With over eight years of experience, Raman has a proven track record of helping senior healthcare executives navigate complex and disruptive changes across the industry. </p> <p>Raman's expertise spans the entire care continuum, with a deep focus on both provider and payor spaces. He specializes in strategy development, portfolio management, mergers and acquisitions and consumer research. Raman has collaborated closely with Fortune 50 executives to develop and accelerate growth strategies, create new business models and establish sustainable innovation mechanisms. </p> <p>In addition to healthcare, Raman has significant experience in digital, consumer products, pharma and biotech sectors. His holistic understanding of the healthcare ecosystem, combined with his strategic and innovative approach, enables him to drive impactful transformations in the evolving sphere of healthcare. </p> <p>Prior to Innosight, Raman was an engineer and scientist with extensive research experience in both the basic and applied sciences. He also has previous experience at Johnson & Johnson as a process engineer and AstraZeneca as a protein formulation scientist. </p>

Brian R. Spisak, PhD

Speaker

<p>Chief People and Communication Officer and Senior Partner, Csuite Growth Advisors; Program Director, Harvard University</p> <p>Brian R. Spisak, PhD, is a senior partner and chief people officer at Csuite Growth Advisors and the program director of AI and Leadership at the National Preparedness Leadership Initiative at Harvard University. He is a faculty member at the American College of Healthcare Executives and the author of the best-selling book <em>Computational Leadership: Connecting Behavioral Science and Technology to Optimize Decision-Making and Increase Profits</em>.</p> <p>His passion lies at the intersection of people and culture, leadership development, process improvement and the mature use of AI to scale solutions. These areas align with his goals of enhancing employee outcomes, such as reducing burnout and turnover, as well as improving patient outcomes by increasing satisfaction and value.</p>

Burl E. Stamp, FACHE

Speaker

<p style="6.0pt">Burl Stamp, president/founder of Stamp & Chase, has broad-based experience working alongside healthcare professionals from the boardroom to the bedside. He has helped major health systems, academic medical centers and community hospitals improve bottom line, patient experience, staff engagement and operating results. His firm partners with healthcare organizations across the globe to improve performance by developing enhanced communication competencies and practices at all levels of the enterprise.</p> <p style="6.0pt">Prior to launching Stamp & Chase more than 16 years ago, Burl served several leading healthcare organizations in executive roles. As president/CEO of Phoenix Children’s Hospital, he spearheaded development and construction of the first comprehensive, freestanding healthcare campus in Arizona dedicated to pediatrics. He developed the first strategic planning and marketing department at St. Louis Children’s Hospital, where he started the highly successful Answer Line to provide reliable, accessible health advice to families—a solid population health strategy that was roughly 20 years ahead of its time. He went on to lead pediatric service line development for BJC HealthCare/Washington University Medical Center.</p> <p style="6.0pt">In the healthcare community, Burl has served as a member of the Board of Directors of SoutheastHEALTH, a regional system serving southeast Missouri and southern Illinois. He also was a member of the FOCUS St. Louis 2019 Impact Fellows cohort, which focused on improvements to the community’s healthcare safety net through a racial lens. He is a Fellow of the American College of Healthcare Executives and a past board member of the Society for Healthcare Strategy & Market Development of the American Hospital Association. </p> <p style="6.0pt">Burl earned his master of business administration and has served as president of the Olin School of Business Alumni Association at Washington University in St. Louis. He completed his bachelor of science in business administration at Southeast Missouri State University.</p> <p style="6.0pt">Burl is the author of <em>The Healing Art of Communication</em>, a healthcare professional’s guide to improving communication, and the creator of CAREmunication® and MyTEAM®, comprehensive professional development programs and tools designed to help healthcare providers improve relationships and communication among front-line managers and staff. He is a frequent speaker on leadership, change management, organizational culture, communication and business development strategy in healthcare organizations.</p>

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2024 New Orleans Cluster

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