Faculty

Chip Caldwell, LFACHE

Author

<p>Chip Caldwell, LFACHE, is chairman of Caldwell Butler & Associates LLC, St. Augustine, Fla. He has served as an executive team performance coach for 20 years and is considered a thought leader in healthcare quality and performance improvement methodology. Mr. Caldwell was the healthcare representative on the U.S. Quality Council, and continues to serve as a member of the Malcolm Baldrige National Quality Award Board Support Team. He has also authored or co-authored six healthcare management books on cost reduction, accountable change models and the executive role in Lean Six Sigma. A nationally recognized speaker, he has led ACHE seminars for over 15 years.</p> Mr. Caldwell serves as faculty for the following ACHE seminars: <ul><li>Achieving Speed, Spread, Scalability and Sustainability for Health Systems</li> <li>Aggressively Improve Margin and Market Growth: 2020 National Research for C-Suite </li></ul> Mr. Caldwell also authored the following Health Administration Press publications: <ul><li><em><a href="https://www.ache.org/learning-center/publications/books/1124I">Medication Safety and Cost Recovery: A Four-Step Approach for Executives</a></em></li> <li><em>What Top-Performing Healthcare Organization Know: 7 Proven Steps for Accelerating and Achieving Change</em></li></ul>

Gregory S. Butler

Author

<p>Gregory S. Butler is president of Caldwell Butler & Associates, McKinney, Texas, a firm dedicated to improving hospital performance through the implementation of advanced quality methods. With more than 30 years of experience in the healthcare field and a certified Green Belt in Lean-Six Sigma, he is an expert in leading transformational efforts, having worked with hundreds of healthcare organizations to create a culture of action and innovation. Mr. Butler has also held leadership positions in the healthcare provider, service providers and performance improvement firms, including Abbott Laboratories, Owen Healthcare, and VHA / Novation.</p> <p>Mr. Butler serves as faculty for the following ACHE seminar:</p> <ul><li>Proven Strategies and Leadership Methods for Effective Change in Today's Environment</li></ul> Mr. Butler also authored the following Health Administration Press publication: <ul><li><em>What Top-Performing Healthcare Organizations Know: 7 Proven Steps for Accelerating and Achieving Change</em></li></ul>

Steve Kreiser

Speaker

<div>Steve Kreiser is a senior consultant with Healthcare Performance Improvement in Virginia Beach, Va., a firm specializing in improving human performance in complex systems using evidence-based methods derived from high-risk industries. Mr. Kreiser is a former U.S. Navy fighter pilot with experience improving reliability and safety in naval aviation. His current position includes working on safety culture transformation efforts in dozens of healthcare organizations across the country. Additionally, he has experience in team training and integration.</div><div> </div><div>Mr. Kreiser serves as faculty for the following ACHE seminars:</div><div><ul><li>Effective Leadership for High-Reliability Healthcare </li></ul></div>

Jon Burroughs, MD, JD, FACHE

Author

<p>Jon Burroughs, MD, JD, FACHE is president/CEO of The Burroughs Healthcare Consulting Network, Inc., Glen, New Hampshire, which provides best-practice training and solutions to healthcare systems throughout the United States and beyond. His work focuses on how healthcare systems can adopt best practices and avoid systems failures which can result in loss of public confidence and market share. He works with executive teams, governing boards, medical staff and clinical leadership. He also works with legal counsel to ensure compliance and avoidance of unnecessary risk by demonstrating how leadership can be aligned to achieve exceptional results. Dr. Burroughs serves on the national faculties of both ACHE, where he has been consistently rated as a top speaker, author, educator and facilitator for the past twenty-five years. </p>

About Jon Burroughs, MD, JD, FACHE
President & CEO
The Burroughs Healthcare Consulting Network, Inc

John M. Harris

Author

<p><strong></strong></p> <p>John Harris is a director with Veralon, a healthcare management consulting firm in Philadelphia. His work focuses on mergers and acquisitions, strategy and the transition to value-based payment. He leads strategic planning processes and serves as a consultant to health systems and hospitals, accountable care organizations, clinically integrated networks, physician–hospital organizations and health plans. Mr. Harris is also a frequent speaker for the American Association of Integrated Healthcare Delivery Systems, the Healthcare Financial Management Association and other organizations, and is a guest expert on The Wharton School’s Sirius XM radio station.</p> <div> Mr. Harris serves as faculty for the following ACHE seminars:</div> <ul> <li>Advanced Strategic Planning to Transform Your Organization</li> <li>Hospitals and Health Systems of the Future: Transforming to Thrive</li> <li>Strategic Planning: From Formulation to Action</li> </ul> <div>Mr. Harris has also authored the following Health Administration Press publications:</div><div><ul><li><em><u><span style="font-size:11.0pt;line-height:107%; font-family:"Times New Roman",serif;Times New Roman"; color:blue;"><a href="https://www.ache.org/learning-center/publications/books/2337I"><span style="color:blue">Healthcare Strategic Planning, Fourth Edition</span></a></span></u></em> </li></ul></div><div> </div><div> </div>

Meredith C. Inniger, FACHE

Author

<div>Meredith Inniger is a manager with Veralon Partners Inc., in Philadelphia, a national healthcare consulting firm with expertise in strategy, mergers and transactions, clinical transformation and network integration and valuation. Ms. Inniger brings over 10 years of experience in academic and community health system operations to provide focused and actionable strategies for her clients. She advises healthcare leaders on strategic planning for service lines and ambulatory care, with an additional emphasis on strategies for population health. She holds a master’s degree in health administration and a bachelor’s degree, both from The Ohio State University.</div><div> </div><div>Ms. Inniger serves as faculty for the following ACHE seminars:</div><div><ul><li>Advanced Strategic Planning to Transform Your Organization </li></ul></div>

About Meredith C. Inniger, FACHE
Principal
Veralon

Lynn M. Torossian, FACHE

Speaker

<div>Lynn Torossian, FACHE, is founder/chief executive coach of LMT Executive Advisors. A transformational healthcare leader with over 30 years' experience in leading high-performing teams and building successful organizations, she has been CEO of multiple hospitals in three different healthcare systems, and a system-level finance executive. She is also a change leader, speaking nationally on the subject, a certified public accountant and has been published internationally. Ms. Torossian advises other leaders on improving their personal and organizational performance. She is a graduate of the Advisory Board Leadership Fellowship program, holds a coaching certification from The Hudson Institute of Coaching and is an Associate Certified Coach with the International Coach Federation.</div>

Read more about Lynn M. Torossian, FACHE

About Lynn M. Torossian, FACHE
Founder & Chief Executive Coach
LMT Executive Advisors

Gary Yates, MD

Speaker

<div>Gary Yates is a partner with Press Ganey Strategic Consulting. He is the former president of Healthcare Performance Improvement LLC and senior vice president/CMO for Sentara Healthcare, where his responsibilities included the clinical effectiveness programs, patient safety programs, physician integration efforts and medical management initiatives for Sentara’s hospital system and health plan. He is a board-certified family physician and fellow of the American Academy of Family Physicians.</div><div> </div><div>Dr. Yates serves as faculty for the following ACHE seminars:</div><div><ul><li>Effective Leadership for High-Reliability Healthcare </li></ul></div>

John Delmatoff

Speaker

<div>John Delmatoff is an experienced business leader and senior associate partner with Creative Healthcare in Solana Beach, California. He brings a high level of expertise in delivering emotional intelligence and leadership development training to a wide range of clients. As an executive coach and certified professional behavioral analyst for the past 20 years, he has helped senior executives develop their leadership skills and build strong management teams. Mr. Delmatoff also is currently the principal at Pathfinder Executive Coaching in Murrietta, Calif.</div><div> </div><div><div>Mr. Delmatoff serves as faculty for the following ACHE seminars:</div><div><ul><li>Taking an Emotionally Intelligent Leadership Approach to Change Management </li></ul></div> </div>

Mark Herzog, FACHE(R)

Speaker

<p> During his 36 years as a hospital and medical group C-suite executive, Mark Herzog, FACHE, developed a wide-ranging practice, teaching and mentoring healthcare leaders across the spectrum from academic programs to seasoned leaders from all sectors of the healthcare industry. He is a frequent presenter at the Congress on Healthcare Leadership and has served as faculty at numerous ACHE education programs at the national and local levels. He partners his extensive real-world experience with cutting-edge change management, emotional intelligence and behavioral agility approaches to help individuals and teams achieve transformational results.</p> <p>Following his CEO career, Herzog served as an adjunct professor in health management and policy and executive in residence at the University of Michigan. He is professor of practice with the Rochester Institute of Technology Health Systems Management Program. Herzog holds a Master of Health Services Administration degree from the University of Michigan, and a Bachelor of Arts from St. Lawrence University. </p> <p>Mr. Herzog serves as faculty for the following ACHE seminar: </p> <ul> <li>Leading Complex Change: Emotional Awareness, Intentionality and Agility </li> </ul>

Elizabeth L. Holloway, PhD

Speaker

<div>Elizabeth Holloway is a professor in Antioch University’s PhD Program in Leadership and Change in Healthcare, and a consultant with ZIA Healthcare Consultants. She has more than 25 years of experience as a practitioner, trainer and consultant in relational practice with organizations, groups, trainers and mental health clients. Dr. Holloway has held faculty appointments at the Universities of California and Wisconsin and has led research and practice in the areas of clinical supervision, mentoring, coaching and everyday civility in the workplace.</div><div> </div><div>Dr. Holloway serves as faculty for the following ACHE seminars:</div><div><ul><li>Toxic Behaviors in Healthcare: How Everyday Civility Increases Patient Safety and Team Performance </li></ul></div>

About Elizabeth L. Holloway, PhD
Professor of Psychology
Antioch University

Mitchell E. Kusy, PhD

Speaker

<div>Mitchell Kusy is a professor in the Graduate School of Leadership and Change at Antioch University in Minneapolis. A 2005 Fulbright scholar in organization development, Dr. Kusy has served as a consultant and keynote speaker for hundreds of organizations, both nationally and internationally. He helps create work cultures of respectful engagement that impact individual, team and bottom line performance. Previously, Dr. Kusy headed leadership and organization development at HealthPartners and American Express. His latest book is Why I Don't Work Here Anymore: A Leader’s Guide to Offset the Financial and Emotional Costs of Toxic Employees. He has co-authored five books on leadership and dozens of articles related to healthcare leadership.</div><div> </div><div>Dr. Kusy serves as faculty for the following ACHE seminars:</div><div><ul><li>Toxic Behaviors in Healthcare: How Everyday Civility Increases Patient Safety and Team Performance </li></ul></div>

Patty M. White, RN, FACHE(R)

Speaker

Patty White is the immediate past president and CEO of Dignity Health St. Joseph's Hospital and Medical Center in Phoenix, Ariz., a 600-bed, not-for-profit hospital that is a nationally recognized center for quality tertiary care, medical education and research. St. Joseph's is one of the largest hospitals in Dignity Health, one of the nation's largest healthcare systems. Under Ms. White's leadership, St. Joseph's consistently received local and national awards for quality and patient safety, and continues to be a leading center for neurosciences, transplant services and cancer treatment. Ms. White had been a leader in the Dignity Health Arizona Service Area for more than 30 years. She began her career at St. Joseph's as a cardiovascular nurse, eventually serving as COO, CNO and vice president of operations. Ms. White was also president of Chandler Regional Medical Center, another Dignity Health hospital. <br /> <br /> Ms. White serves as faculty for the following ACHE seminars: <ul> <li>Aggressively Improve Margin and Market Growth: 2020 National Research for C-Suite</li> </ul>

About Patty M. White, RN, FACHE(R)
Retired CEO, St. Joseph's Hospital & Medical Center
Consultant, Dignity Health

Thomas A. Atchison, EdD

Author

<div id="pastingspan1"></div><div id="pastingspan1">Thomas A. Atchison, EdD, is president and founder of Atchison Consulting LLC. Since 1984, Dr. Atchison has consulted with healthcare organizations on managed change programs, team building and leadership development. His clients include senior executives, managers, trustees and physician leaders. He has also consulted the military, healthcare vendors and government agencies on the intangible aspects of healthcare.</div><div> </div><div id="pastingspan1">Dr. Atchison has taught several courses on leadership and change management for ACHE. He has also written numerous articles about motivation, managed change, teambuilding and leadership. His book, <em>Turning Healthcare Leadership Around</em>, was published in October 1990. His newest book, <em>Engagemen</em>t, will be available in the fall 2021.</div><div> </div><div id="pastingspan1">He earned his doctorate degree in organizational behavior at Loyola University of Chicago and is a member of ACHE.</div><div></div><div>Dr. Atchison serves as faculty for the following ACHE seminars:</div> <ul> <li> Leading and Managing in Changing Times</li> <li>Achieving Superior Outcomes Through Executive-Physician Partnerships</li> </ul> <p>Dr. Atchison also authored the following Health Administration Press publications:</p><div><ul><li><a href="https://www.ache.org/learning-center/publications/books/2447I" title="Reigniting Employee Engagement: A Guide to Rediscovering Purpose and Meaning in Healthcare"><em>Reigniting Employee Engagement: A Guide to Rediscovering Purpose and Meaning in Healthcare</em></a><br /></li><li><a href="https://www.ache.org/learning-center/publications/books/2004I"><em>Followership: A Practical Guide to Aligning Leaders and Followers</em></a></li> <li><a href="https://www.ache.org/learning-center/publications/books/2056I"><em>Leadership's Deeper Dimensions: Building Blocks to Superior Performance</em></a></li> <li><a href="https://www.ache.org/learning-center/publications/books/2118I"><em>Leading Healthcare Cultures: How Human Capital Drives Financial Performance</em></a></li> <li><a href="https://www.ache.org/learning-center/publications/books/1131I"><em>Leading Transformational Change: The Physician-Executive Partnership</em></a></li> </ul> </div> <quillbot-extension-portal></quillbot-extension-portal>

Brian J. Silverstein, MD

Speaker

<div>Brian Silverstein is a director with The Chartis Group in Chicago. Dr. Silverstein is a national healthcare thought leader with extensive consulting and operational expertise, including a focus on population management. He previously was managing partner, HC Wisdom LLC, in Glencoe, Ill., and senior vice president at CareFirst BlueCross BlueShield, where he ran one of the country’s largest primary ACO/PCMH programs with over 1 million patients and 3,500 providers. Dr. Silverstein’s consulting career included roles as managing director of the Geisinger Consulting Group and senior vice president at the Camden Group. Dr. Silverstein received his medical degree from the University of Chicago Pritzker School of Medicine and completed his internship in internal medicine with McGaw Medical Center of Northwestern University.</div><div> </div><div>Dr. Silverstein serves as faculty for the following ACHE seminars:</div><div><ul><li>Achieving Superior Outcomes Through Executive-Physician Partnerships</li></ul></div>

Read more about Brian J. Silverstein, MD

About Brian J. Silverstein, MD
Chief Population Health Officer
Innovaccer

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