2025 Boston Cluster

New cultural, financial and political realities alongside a transformative technological evolution are shifting the healthcare landscape in ways far beyond the normal course of change. Historically, hospitals and health systems have been reactive to change. This approach no longer works. Hospitals and health systems must become the innovators. Leaders must identify emerging risks and cultivate new interpersonal and analytical skills to adopt innovative strategies and develop proactive tactics. By doing so, they can shift their organizations from being reactive to resilient, better equipped to thrive amidst ongoing challenges and uncertainty.

This session will explain the quantitative skills (e.g., using data to drive performance) and qualitative skills (e.g., safeguarding the human connection in the face of advancing technology) necessary for solving common leadership challenges. Key categories that will be covered include finance and operations, leadership development and relationships, culture, strategy, industry and market dynamics and governance. Attendees will benefit from a hands-on session that will incorporate:

• Practical leadership strategies (e.g., how to leverage big-picture thinking to prioritize strategic initiatives and pursuits based on impact vs. complexity; discerning positive vs. negative disruptive behaviors)
• Thought-provoking videos (e.g., understanding your “why,” change management, compassion vs. sympathy, prompts to aid in uncovering your personal leadership motto and North Star values)
• Instructional case studies
• Take-home tools (sample meeting agendas, KPI dashboards)

The leadership tools and strategies learned long ago, and that many still rely on, simply do not equip leaders for today’s and tomorrow’s challenges. Attendees will learn the tactics and tools for effective leadership in engaging and experience-rooted sessions relevant to leading in the new era of healthcare. Come learn what’s needed for what’s next.

Seminar Objectives:

• Recognize the industry shifts that are prompting and even demanding the need for new leadership skills and styles.
• Describe the need to respond to industry challenges with a new perspective.
• Describe the specific leadership style, skills and strategies necessary to address industry challenges.
• Explore real-life examples and solutions to common leadership challenges.
• Discover the practical tools that will drive effective leadership.

Who Should Attend:

• Newly appointed CEOs and senior leaders
• Tenured CEOs who want to enhance their skills
• Rising executives who aspire to senior leadership roles

Presenters:

Kevin Manemann, Executive Vice President, Chief Integration Officer, City of Hope

Karma Bass, MPH, FACHE, CEO/Managing Principal, Via Healthcare Consulting