2025 Boston Cluster

There is a growing body of research showing the strong relationship between employee well-being and productivity. A thriving workforce is a more productive, high-performing workforce. However, there are long-standing trends such as excessive workload, administrative burden and workplace violence that are associated with staff trauma, moral injury and burnout; all of which are harmful to organizational performance and strength. Therefore, prioritizing well-being is a strategic, as well as moral, imperative. Studies have revealed that traditional thinking, behaviors, strategic efforts, organizational structure and policy designed in the 20th century to augment organizational performance are now undermining sustainability of the healthcare sector and eroding trust with employees and the public.

While the most important focus of our work is on healing and health, it is time to rethink our concept of healthcare organizations by asking whether they support or constrain positive work experience and high performance. Rather than focusing on the crisis of the moment, sustainable performance and workforce well-being requires a paradigm shift that solves for root causes of organizational distress and emphasizes a holistic approach to turning our places of work into healing ecosystems.

This course will present the healing ecosystem model and its core components and demonstrate how using the model, including actionable steps and practical behavioral tools, can address causes of burnout, trauma and moral injury to create sustainable change that simultaneously improves organizational performance and workforce well-being.

Seminar Objectives

• Describe the components of the healing ecosystem model and how these address root causes of burnout, low engagement and challenges with organizational performance.
• Discuss the necessity of an infinite mindset and applying adaptive leadership principles in creating a healing healthcare ecosystem.
• Explain the impact of organizational structural components on climate quality.
• Apply the healing ecosystem model to identify and solve issues that are counterproductive to a thriving workforce.

Who Should Attend:

C-suite executives, vice presidents, directors and manager-level leaders

Presented By:

• Anne-Claire France, PhD, FACHE, Principal, Houston Health Innovations
• Gary Oftedahl, MD, Collaboration Catalyst, Care Collaboratory
• Sherry Bright, Principal, Bright Strategies