During the past several years, there has been a dramatic shift in the ethos of working in healthcare, especially for physicians, other caregivers and nonclinical hospital staff. This shift from a focus on being highly engaged, loyal and committed to caring for others has, in many places, been overshadowed by overly restrictive productivity metrics and a personal loss of autonomy. These dynamics have eroded the personal meaning, joy, pride and purpose of being a caregiver or an ancillary service provider in today’s healthcare industry. This course will focus on how healthcare leaders can maximize sustainable employee engagement. Faculty will present a toolkit for use in helping caregivers and other staff rekindle personal and professional meaning in their work. Note: To showcase the amazing efforts of healthcare providers during the COVID-19 pandemic, some examples of positive worker and organizational behavior exhibited during the crisis will be used as case examples.

Seminar Objectives:

• Discover how to leverage personal and corporate values as the basis for employee engagement.
• Explore how to create a meaningful work culture.
• Gain tools for elevating employee behavior to purposeful performance.

Who Should Attend:

C-suite leaders, senior executives, department heads and clinical leaders

Presented by:

Dawn Z. Wright, JD, FACHE, System VP for HR Operations, CHRISTUS Health

Continuing Education Credit

In addition to the ACHE In-Person Education or Virtual Interactive Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.

All Choice seminars can be offered as Virtual Interactive programs or live In-Person programs.

For more information about this seminar and Choice programs, contact Martijn van Oort, director, business development, at (312) 288-1872 or choice@ache.org.