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Enrollment in the installment payment plan with the American College of Healthcare Executives (“ACHE”) is subject to the following terms and conditions:
Installment Payments
By enrolling in the installment payment plan you are authorizing three installment payments of your ACHE membership dues and are confirming that you have carefully read, understand, and agree to the following terms and conditions:
- Terms and Dues. By opting into installment payments of your ACHE membership dues, you authorize ACHE to charge the credit card used during your enrollment (“card on file”) for your membership dues.
- Acknowledgement. ACHE will provide a written acknowledgment of this transaction as well as a link to the installment payment terms, installment program cancellation policy, and contact information to cancel your enrollment. ACHE will send this acknowledgment to the email address that you have provided in your membership profile.
- Dues. ACHE reserves the right to change membership dues rates at any time. Payments made toward ACHE dues are not refundable. Automatic membership renewals will be charged at the then-current membership dues rate. Any changes to membership dues will be communicated by ACHE to the enrolled member prior to the automatic payment date. It is the responsibility of the member to update their membership profile.
- Payment Dates. The dues associated with the enrolled membership will be divided into three equal payments and will be charged on the Enrollment Date and on the same day of the month for two consecutive months. In subsequent years, your automatic renewal payment dates will move to a January 1, February 1, and March 1 schedule.
- Payment and Credit Card Terms. By agreeing to these terms and conditions, you authorize ACHE to process an automatic recurring payment to ACHE from the card on file for ACHE membership dues. The recurring payment method and renewal authorization will remain in effect until withdrawn by the member or terminated by ACHE.
- Payment Method. ACHE accepts payments made with credit and debit cards issued by VISA, MasterCard, Discover and American Express.
- Payments. The member is responsible for maintaining true, current, and accurate payment information in their “My Automatic Payments” section on ache.org or by calling ACHE Member Services. If paying using a credit card that belongs to your institution, you agree that you are an authorized user of said credit or debit card. If you become no longer authorized to use the card, you are responsible for updating and replacing the credit card information on file. Inaccurate payment information may lead to cancellation of enrollment in the recurring installment payment program.
- Currency. All payments are made in United States dollars (USD).
- Unpaid Balances. Should the card on file be declined or other issues arise with a recurring installment payment, ACHE will notify the member by email and/or phone. If the card on file is not updated within 21 calendar days of payment failure, enrollment in the recurring installment payment program will be cancelled and you will be immediately responsible for payment of the total outstanding amount. If ACHE’s attempts to collect payment fail, your membership and associated benefits will terminate in due course.
- Notification and Management. ACHE will send email notifications about pending recurring installment charges seven days prior to the scheduled payment date and a receipt of payment after the recurring installment payment is captured. Recurring installment payment notifications and business communications related to recurring installment payments will be sent to the primary email address associated with the ACHE member’s account.
- Account Management. Enrollment details can be reviewed, and payment method modified, via the member’s “My Automatic Payments” area on ACHE’s website, or by contacting ACHE Member Services. The member is responsible for maintaining a current email address and profile information.
- In the event the recurring installment payment amount will vary from the initial authorized amount, ACHE will notify you at least seven days before the date of the next scheduled payment by sending a notification email to the email address that you have provided for your membership account.
- ACHE will notify you of any material change to the terms of the installment payment program by sending a notification email which will include a link to the revised terms and conditions and contact information to cancel your enrollment in this program.
- Cancellation. To cancel your enrollment in this installment payment plan, you must contact ACHE at least five days prior to the next scheduled installment payment by contacting ACHE Member Services and requesting cancellation of your installment payment plan. Cancellation of enrollment in the recurring installment payment program will render any remainder of outstanding dues immediately due and payable in full. With consideration to the scheduled charge processes, ACHE may not be able to cancel enrollment in the program prior to the charge but will honor refund requests after card is charged in extenuating circumstances. ACHE Member services will review details and communicate refund details to the member. The member is responsible for contacting ACHE Member Services to initiate this review process. ACHE will notify the member of cancellation with an email confirmation to the member’s primary email address on file.
- Automatic renewal authorization. By enrolling in this program, I authorize ACHE to renew my membership(s) automatically by charging the credit or debit card on file. I understand that I will receive notification approximately sixty days in advance of the upcoming renewal and will include notice of any dues rate changes, if applicable.