JLL Healthcare provides a full range of real estate and facilities solutions for hospitals, physicians and other care providers as well as real estate investors that own and operate medical and seniors housing properties. We help our healthcare clients plan, find, finance, buy, lease, sell, construct, optimize, manage, and maintain the most-advantageous facilities for all property types along the continuum of care. Our professionals have deep technical expertise and market knowledge and are armed with the most innovative, data-driven analytics and business intelligence in the industry. Learn more at jll.com/healthcare.
Improving Caregiver Experience: The Employee Perspective on Healthcare Workspaces
Workforce challenges were ranked as the top issue in ACHE’s annual Top Issues Confronting Hospitals Survey two years in a row. Attraction and retention of quality caregivers, support and administrative staff are crucial in providing the best patient care for any healthcare organization and facilities and real estate play an important role in supporting this mission. In a new survey JLL conducted of over 1,000 healthcare workers, 93% of those who plan to stay in their roles believed their workplace was designed so that they could work efficiently, while only 74% of those considering leaving agreed.
In this webinar, JLL Healthcare’s managing director and senior research manager will share how the physical workplace contributes to healthcare employee experience and intent to stay.
Building on surveys and learnings from healthcare workers, administrative employees, real estate leaders as well as clinical and office environments, this session will explore how workspaces can contribute to corporate goals and support your healthcare organization’s mission while cultivating positive spaces for employees. Also, learn how employers can focus on employee wellbeing and improve attraction, employee satisfaction, retention and experience by improving physical spaces. Finally, uncover how to improve aspects of the physical location related to safety, community, convenience and the fluency of care delivery.
Healing in More Ways Than One
With health system facilities responsible for 8.5% of the nation’s carbon emissions, the healthcare sector can play a front-line role in combating climate change. Looking at the global picture of emissions, U.S. healthcare has an outsized opportunity to help meet reduction goals. According to a Health Care Without Harm report, the nation’s health sector is the world’s leading emitter, producing, for example, 57 times more emissions per person than India.
Tapping Healthcare Real Estate's Potential
Research
- Employee Perspective on Healthcare Real Estate
How can healthcare organizations improve the workplace for caregivers, administrators and support teams? For the past three years, JLL conducted the Patient Consumer Survey to examine how real estate plays into a consumer’s healthcare decisions and experience. This year, we shifted our perspective to the humans of healthcare, examining how workspaces can support the mission of caring for patients by improving employee attraction, experience and retention. - 2023 Patient Consumer Survey
JLL conducted a national patient survey of over 4,000 U.S residents from April 19, 2023 to April 28, 2023 to uncover a current view into healthcare consumer behavior and how real estate impacts the patient experience.
Views and Trends & Insights
- How healthcare is addressing a diminishing workforce
The hard-hit sector is prioritizing adaptation to a changing workforce - Navigating succession planning challenges in healthcare facilities management
Three ways hospitals and healthcare facilities can establish a strong succession plan to ensure FM (facilities management) teams continue to operate smoothly - 6 questions for an effective healthcare location strategy
Increase performance by aligning your location strategy with your business strategy - Collaborate to strengthen healthcare facility budgets
Facilities managers and the c-suite can work together to save money - Maximize ROI of your healthcare FM tech investments
Patient outcomes benefit when facility management is equipped for high performance
On-Demand Content
- WEBINAR: Shaping the Future of Healthcare Facilities: A Conversation About Culture and Space
The healthcare field stands at a pivotal moment, exploring critical topics such as patient and employee experiences; workplace safety; and viable recruitment and retention strategies. This shift in thought has led to a heightened focus on culture and is influencing both patient decisions as well as caregiver choices. - WEBINAR: Future of Work and Workplace: Real Estate Strategies for Healthcare Executives
Strategic decisions regarding the future of work require careful consideration of the culture, collaboration and productivity. - WEBINAR: Boost healthcare facilities performance amid tight budgets
Learn how your healthcare organization can save money, stay compliant, boost facilities team productivity, and create a better experience altogether for your patients systemwide
Contact
Amanda Sasaki
Senior Vice President, Healthcare Operations
JLL
916-425-2404
Amanda.Sasaki@jll.com