Managing Conflict, Accountability Conversations and Disputes
Know which crucial confrontations to hold and how to hold them
Regain control of the misunderstandings and misbehaviors that can destroy the cohesiveness of a leadership team. Whether the issue is medical errors, employee productivity or patient satisfaction, adopt the approaches that correct broken promises, violated expectations and bad behavior.
Learn to conduct crucial conversations and confrontations as seminar leader Stacy D. Nelson, EdD, senior master trainer and consultant, VitalSmarts, shows how to maintain good relations while managing these tough organizational situations.
Previously titled "Managing Conflict, Confrontations and Disputes."
Continuing Education Credit
In addition to the 12 ACHE Face-to-Face Education credits assigned to this seminar, ACHE is accredited by other organizations to provide continuing education credit. View complete information about these organizations.