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Better Communication for Better Care: Mastering Physician-Administrator Collaboration

Kenneth H. Cohn, MD

ISBN: 9781567932386
Softbound, 78pp, 2005
Order Code: 2038
Executive Essentials Book
  • Member Price: $35.00
  • Non Member Price: $50.00

Book Description

If you are like most healthcare professionals, you have first-hand experience of the culture clashes that can occur between physicians and administrators. Better Communication for Better Care provides fresh tools and ideas for overcoming the training, outlook, and culture issues that have plagued physician-administrator relationships.

Conflict is inevitable in rapidly changing environments. This book will help you rise above frustrations by using open and productive communication. It presents practical strategies for making dialogue a high priority and working closely together toward a common purpose.

What Readers Are Saying

“This book is a refreshingly salient overview of the key issues that can divide physicians and executives. It is extremely respectful of the cultures and backgrounds of both the administrative and clinical sides of the house, and it points out the common ground that will allow both groups to form alliances. Dr. Cohn offers succinct case illustrations that highlight key points and drive home the most important take-home messages. Most importantly, he offers real strategies to achieving the goal of collaboration. It is a tightly written and outstanding book for anyone who would benefit from a unified framework.”

—Eric Manheimer, MD, Medical Director Bellevue Hospital, New York

“One of the highest priorities for healthcare leaders is enhancing physician and hospital integration. Recognizing the inherent differences between physicians and executives, Dr. Cohn clearly outlines specific tools and methodologies for building stronger relationships. This book includes vibrant discussions based on personal experience on such topics as the competing physician, the need for structured dialogue, and the consequences of workplace burnout. This is a must-read book for both physicians and administrators who share the responsibility of improving care for their patients.”

—Thomas C. Royer, MD, President and CEO CHRISTUS Health

"This book will help physicians and executives see that they have common interests that are obscured by current methods, habits, behaviors, and systems of work. We do not need another book to tell us what to do, because we all know what to do. The great benefit of Dr. Cohn’s book is that he describes how to do it. He outlines a simple, straightforward approach to collaboration. This is an important book!”

—John W. Kenagy, MD, Director Kenagy & Associates, LLC