|
CHAPTER
4
OPTIONS
FOR GOVERNANCE CHANGE
Acknowledgement
that the public hospital mission deserves preservation, and that the structure
and governance of the traditional government-operated public hospital
cannot sustain it in the future, leads to an examination of options that
can be employed in changing governance. It should be clear that no one
option is right or wrong; each must be evaluated in relation to the
particular public hospital involved and the social and political realities
under which it operates.
Governance
Options for Public Hospitals
The most prevalent existing governance options for the public hospital
follow.
Direct
Operation by State or Local Government. The public health system
is directly administered by local governments with or without an advisory
board; it has no independent legal existence. Although some prefer this
model due to the ability to retain close integration with public health
functions as well as local government policies, this model permits the
minimum level of autonomy.
Separate
Board Within Governmental Entity. The hospital or public
health board has authority to manage the daily operations of the hospital.
This entails a higher degree of autonomy than direct operation by state
or local government, but is often seen as inadequate to the tasks facing
a safety net health system today.
Hospital
Taxing District. An independent instrumentality
of the state government with taxing authority and defined geographic boundaries.
A district is typically organized under generic, statewide legislation.
Hospital
Authority. A separate public entity existing independent
of local government; governed by a separate board, often with the involvement
of local government. A hospital authority may be organized under generic,
statewide hospital authority statutes.
Public
Benefit Corporation. A distinctive public corporate entity
providing a benefit to state residents. While several states have a body
of law applicable to PBCs, this is generally a designer option,
with unique enabling legislation drafted to address the needs of the particular
health system.
New
Nonprofit Corporation. Conversion to a newly created, private,
nonprofit corporation. The corporation is typically tax-exempt and often
under contractual agreement with the local government to provide safety
net health services. The local government may retain a degree of control
over the board appointments or other aspects of the corporation.
Management
Contract. Management by an existing health system or management
company. The degree of ongoing involvement by the local government varies,
as does the length of the management contract.
Public-Private
Partnership. Transfer to or combination with an existing
private health system. For the sake of present discussion, this is distinguished
from a simple transfer by a high level of ongoing involvement by and accountability
to local government.
Transfer
to Existing Private Health System. Sale or long-term lease
to, or merger with, an existing nonprofit or for-profit hospital or health
system. While the system may undertake obligations to continue certain
safety net services, local government does not retain a significant role
in governance or operations.17
A listing
of public hospitals throughout the United States broken down by category
or governance follows.18
Exhibit
7. Public Hospital Listing by Type of Governance
|
Direct
Operation by State or Local Government
|
|
Directly
administered by local government with or without advisory board;
no independent legal existence
|
- Alameda
County Department of Health
- Brackenridge
Hospital
- Contra
Costa County Health Services Agency
- Cook
County Hospital
- D.C.
General Hospital
- Hawaii
State Hospital System
|
- Hennepin
County Hospital
- Los
Angeles County Hospitals
- San
Bernardino County Medical Center
- Santa
Clara Valley Medical Center
- University
of California Hospital System
- Westchester
County Medical Center (NY)
|
|
Separate
Board Within Governmental Entity
|
|
Hospital
or public health board has authority to manage daily operations
of hospital; higher degree of autonomy than direct operation by
state or local government
|
- Boston
City Hospital
- Denver
General Hospital
- Erie
County Medical Center (Buffalo, NY)
- Hurley
Medical Center (Flint, MI)
|
- Nassau
County Medical Center (NY)
- North
Oakland Medical Center (MI)
- San
Francisco General Hospital
|
|
Hospital
District
|
|
Independent
instrumentality of the state government with taxing authority and
defined geographic boundaries
|
- Amarillo
Hospital District
- Bexar
County Hospital District (San Antonio)
- Dallas
County Hospital District (Parkland Memorial Hospital)
- Harris
County Hospital District (Houston)
|
- North
Broward Hospital District (Fort Lauderdale)
- South
Broward Hospital District (Memorial Hospital, Hollywood, FL)
- Tarrant
County Hospital District (Fort Worth)
|
|
Hospital
Authority
|
|
Separate
body corporate and politic existing independent of local government;
separate board with governmental involvement
|
- Erlanger
Medical Center (Chattanooga)
- Fulton-KeKalb
Hospital Authority (Grady Memorial Hospital, Atlanta)
- Lake
Taylor Hospital Authority (Norfolk)
|
- Louisiana
Health Care Authority
- Tampa
General Hospital
- University
Hospital (University of Colorado)
|
|
Public
Benefit Corporation
|
|
Distinctive
corporate entity providing a public benefit to state residents
|
- New
York City Health and Hospitals Corporation
|
- Dade
County Public Health Trust (Jackson Memorial Hospital, Miami)
|
|
Non-Profit
Corporation
|
|
Created
pursuant to a state’s non-profit corporation statute; often under
contractual agreement with the local government
|
- Detroit
Receiving Hospital (MI)
- Dimensions
Health Corp. (Prince Georges County, MD)
- Lakewood
Hospital (OH)
- Medical
Center of Central Georgia (Macon)
- Memorial
Medical Center (Savannah)
- MetroHealth
Medical Center (Cleveland, OH)
|
- Phoebe
Putney Medical Center (Albany, GA)
- The
Regional Medical Center at Memphis
- St.
Louis Regional Medical Center
- Truman
Medical Center (Kansas City)
- University
of Florida Medical Center
- University
of Maryland Medical Center
- University
of West Virginia Medical Center
|
|
Sale,
Lease or Contract Management
|
|
Sale
to, lease or management agreement with university or other pre-existing
non-profit or for-profit entity
|
- Bernalillo
County Medical Center, Albuquerque (University of New Mexico)
- Harborview
Medical Center, Seattle (University of Washington)
|
- Wishard
Memorial Hospital, Indianapolis (Indiana University)
- University
Hospital, Louisville (Columbia/HCA)
|
Anne B. Camper
and Robert N. Falk, Options for the Governance of Westchester County
Medical Center, (Atlanta, GA: Powell, Goldstein, Frazer & Murphy,
1994), pp. 6-12.
Governance
Options – Advantages and Disadvantages
As can be seen from the NAPH’s analysis of the fifty-two (52) reporting
hospitals, the most common options for governance were as follows:
|
Direct
Operation by Government (including separate Board within government)
|
19
|
|
Operation
by an Independent Government Authority (i.e., Tax District, Public
Authority and Public Benefit Corporation)
|
15
|
|
Non-Profit
Corporation
|
13
|
These three
options represent the full continuum of governance options. Direct operation
by government, with or without a separate board is the most traditional
and restrictive governance structure. Operation by an independent government
authority addresses many of the issues that compromise the public hospital’s
ability to perform efficiently and effectively, but still retains an important
element of public accountability. The option of making the public hospital
a not-for-profit corporation is the most extreme form of governance relief
in that it entirely removes the hospital from any form of governance control.
Before examining
each of these options, it is worthwhile to consider the more critical
goals to be achieved from governance change, which include the following:
- The capacity
to develop and maintain a Board of Trustees with a fiduciary responsibility
to the hospital. Such a board should be fully vested with authority
to establish hospital policies and provide stewardship for hospital
operations. Selection of a board member should be criteria-based and
the board should be as free as possible from external political control.
There should, however, be an inherent accountability for safeguarding
the public mission of the institution.
- New governance
must allow the hospital to fully execute business strategies and initiatives.
The hospital should have the capacity to joint venture, take equity
positions in networks, and develop and operate both for-profit and not-for-profit
enterprises.
- The hospital
should have the capacity to access capital in the commercial marketplace.
This might include the ability of the entity to offer its own tax-free
bonds.
- The new
form of governance should free the hospital of all operational ties
to the parent government. Activities such as financial operations, purchasing,
plant operations and legal services must be fully vested with the new
entity.
- The new
hospital must be permitted to negotiate and conclude its own labor contracts
with hospital-specific unions or with hospital-specific bargaining units
in existing unions.
- The hospital
should be as free as possible from the rigidity of the traditional civil
service system. At the very least, key management and technical positions
should be exempted from the civil service system employed.
- The hospital
must be able to demonstrate a progressive ability to develop a financial
structure that is free of local government subsidy. As long as the hospital
depends on tax levy as a major component of its budget, local government
will more than likely demand and receive a certain level of control
of hospital operations. Such a situation significantly compromises the
desirable goals achieved through governance change. On the one hand,
the parent government must also recognize that the newly organized public
hospital is continuing to provide many public purpose services needed
or desired by the government. One potential approach to this issue would
be for the government and the hospital to jointly identify these services
and negotiate specific contracts to allow the hospital to continue these
services without financial harm. Such contracts should be performance-based,
and accomplished through the same mechanisms that the government would
otherwise utilize in contracting for services with private entities.
With the
above criteria in mind, it is possible to examine each particular option
to determine the advantages and disadvantages of each one.
Direct
Operation by State or Local Government (With or Without Separate Board).
This governance model represents the most traditional form of
public hospital governance. The presence or absence of a board is a relatively
subtle distinction and therefore, for purposes of this analysis, they
have been placed under one category. The reason for this is that the Board,
under this model, has very circumscribed authority and most often it is
little more than advisory in nature.
This form
of governance meets virtually none of the governance objectives discussed
above.
- The Board,
if one exists, lacks any true authority to operate the hospital or establish
policy for the hospital. At best, the Board can serve as an advocate
for the hospital in its interaction with the parent government. Such
boards are most frequently politically appointed and subject to significant
political influence.
- These
facilities are constrained by all the legal requirements that affect
a government, thereby limiting their ability to do business and compete.
- These
institutions can usually only access capital through the capital budget
of their parent government. Therefore, access to capital is limited.
- Many of
the important operational activities of these hospitals are vested with
the overhead agencies of the local government. Consequently it is difficult,
if not impossible, to operate an effective and efficient organizational
structure.
- Labor
agreements for these hospitals are usually negotiated by the local government
for all government employees, including those who work within the hospital.
- The hospital
is fully subject to the rules and regulations of civil service. Frequently
this includes management, up to the chief executive officer.
- These
public hospitals rely heavily on local public subsidies.
Direct operation
by government is, in fact, the form of governance that is least desirable
for public hospitals. Those that continue to operate in this manner are
the ones most vulnerable to losing the competitive battle in the years
to come. On the other hand, this is also the form of governance that most
directly ensures that a public mission is maintained for the hospital.
Operation
by a Hospital Authority, Tax District, or Public Benefit Corporation.
For purposes of simplicity, these three governance models are
being considered together. All three are, in effect, independent components
of state or local government. Each may have features that are peculiar
to it and may vary in form from state to state depending on legislative
enactments. Hospitals operated under these models of governance would
tend to meet many of the criteria for successful governance.
- These
organizations have independent boards with the authority and responsibility
for the operation of the institution. However, the boards are appointed
and reappointed through what is frequently a political process. This
feature can subject the board to political influence and pressure, and
there is little that can be done to avoid this situation.
- These
entities are, for the most part, free of the government restrictions
that would impede the hospital in pursuing an aggressive business agenda.
It is, however, possible that under some circumstances the restrictions
imposed on the state may, in fact, flow to its independent instrumentalities.
This would be an important consideration in selecting these options.
In the case of the public benefit corporation, which is a designer option
corporate entity, the enabling legislation can be structured to ensure
that limitations of this type do not exist.
- These
governance models permit the entity to independently issue tax-free
debt. Since such debt does not rely on the full faith and credit of
the state, public referendum is not required.
- These
entities are rarely operationally tied to any parent government. As
independent state instrumentalities there would be no reason to tie
them to existing government operating departments.
- Authorities,
districts and public benefit corporations can negotiate and conclude
their own labor contracts.
- Authorities
and districts are almost uniformly subject to the state civil service
system. Public benefit corporations can receive substantial relief from
civil service. Some public benefit corporations, like the New York City
Health and Hospital Corporation, operate their own civil service system,
which must only be consistent with the state civil service law. This
can represent a major operational benefit to the hospital.
- These
organizations generally do not rely disproportionately on tax levy.
The tax district form of governance is, of course, unique in that it
can levy its own taxes as a source of revenue. This form of governance
is extremely difficult to achieve given the predictable response of
the electorate. Authorities and public benefit corporations must often
contract with local government to provide healthcare services that the
government needs.
- Preservation
of a public purpose mission for these organizations is generally achieved
through the legislation that created them and through the appointment
process of the governing board.
The structure
of these governance organizations, particularly the public benefit corporation,
is quite flexible. It allows the hospital considerable freedom in meeting
objectives associated with business development and the capacity to compete.
In some cases, it offers privileges not available to private sector hospitals
(i.e., the capacity to issue tax-free debt, limits on liability, and the
right to exercise eminent domain). This is balanced by the fact that it
continues to be a quasi-government entity and does continue to impose
limits on administrative flexibility.
Conversion
to Not-for-Profit Corporation. This is the most extreme form of
governance change for the traditional public hospital. It is also the
option that is least appealing to government officials who are deciding
on the options for governance change. Nevertheless, this option meets
all of the objectives expressed. From the standpoint of the hospital,
it is unquestionably the best and most effective form of governance because
it places the public hospital on an absolute even playing field with its
competitors. The major problems with this form of governance are twofold.
First, it is an option that is often least attractive to the external
and internal constituencies of the hospital. Second, a real question exists
as to whether utilization of this not-for-profit model will, in fact,
eventually erode the public purpose mission of the hospital.
With respect
to the first issue, the not-for-profit structure is often politically
unpalatable to elected officials who regard it as a pure privatization.
It also is perceived, and correctly so, as the option which affords the
government the least control. In Westchester County, this option was immediately
discarded at the onset of the governance planning process. Hospital employees
and their unions also tend to view this option as least acceptable because
it offers the least job security and often may open the door to new bargaining
units coming into the hospital. It must be remembered that civil service
protection can be lost under this structure. Additionally, other competing
hospitals in the community may advocate against this option because they
view it as adding to the competitive strength of the hospital, which is
again a correct observation. Regardless of the quality of motivation,
the preponderance of negative opinion with respect to this option creates
obstacles that are often insurmountable.
With respect
to the issue of mission preservation, the problems are more philosophical
in nature. When a public hospital is converted to a not-for-profit, any
feature that distinguishes it from its competitors is lost. In the end,
it can be anticipated that the public purpose mission of the hospital
will not be able to sustain itself. Many will argue that the public purpose
mission can be preserved through language in the operating agreements
with the respective government or in the service contracts that are entered
into with that government. This is to some degree true. However, I would
argue that contracts and operating agreements are necessarily time-specific
in nature, and over time they may disappear from the landscape of the
relationship. It would be my position that although the not-for-profit
form of governance is the most appealing from a management standpoint,
it also is extremely risky from a public policy perspective. In the case
of the Authority, the District, or the Public Benefit Corporation, all
are instrumentalities of governments that are essentially public in nature.
Preservation of mission is guaranteed through intrinsic qualities of public
governance. Public purpose is imbedded in its structure, not artificially
appended to it by way of tangential agreements.
There are
other mechanisms for governance that are considered in the literature
(i.e., sale, lease and contract management). I did not, however, visit
these options for governance change as I would consider them pure privatizations.
In selecting
an option of governance change, the public hospital must not only find
an option that fits its own needs and goals, but it must lay a foundation
for change. This process must include at least the following steps:
- The hospital
must develop a board based community and hospital education program
so that there is a shared reality as to why governance change is in
fact necessary. Without this step the process of change is significantly
slowed if not totally thwarted. Where the hospital is arguing the need
for change from the standpoint of an existing burning platform,
the case for change is often more compelling and more easily sellable.
Under these circumstances, the hospital is in major financial and operational
jeopardy and is losing ground quickly. Government officials are usually
in search of an alternative that will allow them to distance themselves,
politically and financially, from the hospital without taking the difficult
and unpopular step of closing the hospital. Internal shareholders in
the hospital (i.e., employees, unions, and medical staff) are ready
to adopt any reasonable approach that will protect their job security.
Even community hospitals will often support this approach out of concern
that the demise of the public hospital will shift the burden of providing
care to populations served by the public hospital to them.
The burning platform argument
does not always exist, and in such cases the educational component becomes
even more important. A strong case must be developed as to how the changing
healthcare environment will make it impossible for government-operated
public hospitals to survive without increasing reliance on tax funding.
Hard data must be employed to demonstrate rising costs and the eroding
revenue base. This case must be taken to the internal and external hospital
community in an open and inclusive forum.
- Once there
is a shared reality with respect to the need for change, hospital officials
must begin working with community leaders and representatives of the
government to outline principles that will guide the selection of a
governance model. This is an important step that if done correctly will
save significant time later on. For example, if the principles expressly
mandate that the new model must be public in nature, a not-for-profit
conversion would be ruled out. If the principles mandate no new taxes,
that would eliminate examination of a Tax District form of governance.
- Upon selection
of a governance option that receives the approval of all major parties,
it is appropriate to begin creating enabling legislation. This requires
intense local and state negotiations.
- Enactment
of the legislation then requires the hospital and the government to
negotiate an operating agreement that will set the financial and programmatic
terms of their relationship, and a ground lease or sale document, that
will convey real property and movable capital items to the hospital.
- The hospital
must develop detailed workplans to restructure its organization in relation
to the withdrawal of the government from hospital operations. New operating
and financial structures must be developed as demanded by the new form
of governance.
- If applicable,
a Board of Directors must be appointed and a structure for their activities
must be developed.
Once the
above steps have been taken, the new entity can become operational. With
this outline of process in mind, we can now explore in detail the way
the process was accomplished at Westchester County Medical Center in New
York State.
CHAPTER
5
THE
WESTCHESTER COUNTY MEDICAL CENTER CASE
On
January 1, 1998, the Westchester County Health Care Corporation became
the second public benefit corporation in New York State and the third
in the United States to take over the operations of a governmentally operated
public hospital. In New York State, it was preceded by the New York City
Health and Hospitals Corporation, which operates New York City’s public
hospital system, and, in the rest of the United States by the Dade County
Public Health Trust, which operates Jackson Memorial Hospital in Miami,
Florida.
This
chapter will trace the development of this corporation from the point
where the concept was developed through the point where the Corporation
became operational. The hospital’s history and characteristics will be
examined, as well as the complex political, social, and administrative
dynamics associated with changing the governance of a public hospital.
History
The roots of what is now Westchester Medical Center can be traced
to its origin in 1918 as a United States Army Base Hospital. Its major
purpose at that time was treating returning troops from World War I who
were victims of the Spanish influenza epidemic. In 1920, the United States
government returned the facilities to Westchester County and the County
reopened the institution under the name of Grasslands Hospital. Over the
next sixty-six years, the hospital grew significantly as Westchester County’s
only public hospital. During the 1920’s and 30’s it specialized in treating
patients with tuberculosis and polio. During the 1950’s and beyond it
developed many specialized services, including dialysis and cardio-thorasic
surgery. Regardless of the services provided, it was always viewed as
the institution that cared for the poor and disenfranchised; it was the
County’s hospital for the poor.
In
the 1970s the county government decided to change the nature of the institution
from a prototypical public hospital to a tertiary care hospital and academic
health center. New York Medical College, which was located in New York
City, was convinced to relocate its educational facilities to the grounds
of the hospital and a new 670-bed acute care hospital was constructed.
Grasslands Hospital was then closed and replaced by the new Westchester
County Medical Center. The plan was for this new facility to be transferred
to the Medical College which would operate it as a private institution.
At the time this was to happen, however, the Medical College experienced
serious financial problems resulting in an abrogation of the agreements
to transfer the hospital. The County, therefore, continued to operate
the hospital until 1998 when a change in governance was effected which
vested control of the hospital in the Westchester County Health Care Corporation,
a New York State Public Benefit Corporation. This corporation renamed
the hospital Westchester Medical Center.
Hospital
Characteristics
Westchester Medical Center is located on a 130-acre suburban campus
in Westchester County just north of New York City. Its facilities include
a 670-bed acute care hospital which includes a 100-bed psychiatric hospital,
a 400-bed long-term care facility and the university affiliated Institute
for Human Development which focuses on research and training in the area
of developmental disabilities. The hospital employs 3,500 staff and has
an operating budget of just over $400 million, and it is among the twenty
largest hospitals in the New York metropolitan area, as ranked by Crains
Business Magazine.
The
hospital is the designated academic health center of New York Medical
College, which is located on county land immediately adjacent to the hospital
campus. The hospital’s graduate medical education programs include 32
approved training programs that train over 300 residents each year. Additionally,
there are over 130 third and fourth year medical students in clinical
clerkships at the hospital each year. All teaching and supervision of
students and residents is accomplished under a comprehensive affiliation
contract with the medical college and is directly provided by the geographic
full-time medical staff of approximately 400 physicians and surgeons who
are the full-time faculty of the College.
- Although
the hospital offers a full array of medical/surgical and behavioral
health services, concentration of effort is focused on six Centers of
Excellence. These Centers are Heart, Oncology, Trauma, Pediatrics, Neurosciences
and Transplant. In this regard the following is notworthy:
- The
hospital performs over 1,500 procedures and over 9,000 invasive
cardiology procedures annually for both adults and children.
- The
Oncology Center is focused on research protocols and performs over
175 allogeneic and autologous bone marrow transplants each year.
- The
hospital is the only Level I Trauma Center and Burn Center in the
Hudson Valley Region, performing over 2,400 multi-system trauma
admissions per year.
- The
hospital is the largest Renal Transplant Center in the state of
New York. The liver transplant program was initiated in 1997 with
over 45 liver transplants having been performed to date. An application
for heart transplant is currently pending before the New York State
Department of Health.
- The
hospital has an approved Certificate of Need to construct a 120-bed
Children’s Hospital, scheduled for completion by the year 2002.
- The
hospital operates an advanced critical care transport system that
includes two helicopters, a fixed-wing craft, and four ground units.
The
hospital has built its strategy around tertiary care. Its Medicare case-mix
is 2.35 and its non-Medicare case mix is 2.21. While the hospital is a
public hospital with a No Turn Down Policy, its location and service mix
have created characteristics that distinguish it from other public hospitals.
The following exhibits, drawn from the findings of the 1996 NAPH Hospital
Characteristics Survey, display these differences for several important
characteristics.
Exhibit
8
| |
Stated
Beds
|
Discharges
|
Inpatient
Days
|
Births
|
Occupancy
Rate
|
|
Westchester
Medical Center
|
664
|
21,713
|
216,115
|
1,211
|
89%
|
|
Average
Public Hospital
|
433
|
17,919
|
117,227
|
3,301
|
74%
|
Inpatient Utilization Data for 1996
Exhibit
8 shows a dramatically higher inpatient occupancy rate for Westchester
Medical Center and a much smaller maternity volume, which is accounted
for by the Medical Center’s concentration on high risk obstetrics, as
compared to normal deliveries.
Exhibit
9
| |
Bad
Debt and Charity
Care Costs
|
Percent
of Total Cost
|
|
Westchester
Medical Center
|
$
8,252,411
|
2%
|
|
Average
Public Hospital
|
$60,634,314
|
26%
|
Total
Uncompensated Care Costs as a Percent of Total Costs – 1996
Exhibit 9
demonstrates that the Medical Center, in comparison to the average public
hospital, has a dramatically lower percentage of uncompensated care costs
in relation to total cost. This does not suggest a failure of mission,
but merely reflects back on the hospital’s service area population and
its service mix.
Exhibit
10
| |
Medicare
|
Medicaid
|
Commercial
|
Self-Pay
|
| |
Number
|
%
|
Number
|
%
|
Number
|
%
|
Number
|
%
|
|
Westchester
Medical Center
|
5,633
|
26%
|
7,383
|
34%
|
7,798
|
36%
|
899
|
4%
|
|
Average
Public Hospital
|
2,920
|
15%
|
7,645
|
43%
|
2,276
|
13%
|
5,068
|
28%
|
Discharges by Payor Source – 1996
Exhibit 10,
a comparison of discharges by payor source, demonstrates that the Medical
Center is again in a more favorable position than the average public hospital.
This pattern is also attributable to service area and service mix.
Exhibit
11
| |
Medicare
|
Medicaid
|
Commercial
|
Self-Pay
|
| |
Number
|
%
|
Number
|
%
|
Number
|
%
|
Number
|
%
|
|
Westchester
Medical Center
|
28,206
|
9%
|
54,385
|
17%
|
24,784
|
8%
|
208,593
|
65%
|
|
Average
Public Hospital
|
44,237
|
13%
|
113,360
|
32%
|
35,861
|
10%
|
157,412
|
45%
|
Outpatient Visits by Payor Source – 1996
With respect
to outpatient visits by payor source, Exhibit 11 shows the Medical Center
is in a less favorable position than the average public hospital. The
Medical Center’s hospital-based outpatient services are a more traditional
reflection of its public hospital mission. There is a relatively heavy
emphasis on primary care clinics that draw patients from service areas
throughout the county. Also, New York State restrictions on outpatient
Medicaid force many of these patients into a self-pay category.
The final
comparison worth drawing at this point is the level of local subsidy for
the Medical Center in relation to the average public hospital. The medical
center’s local subsidy represents 5% of net revenues; for the average
public hospital it is 12% of net revenue.
The Westchester
Medical Center is located in a county where per capita income is among
the highest in the United States. The hospital patient mix is also different
from the average public hospital. Its concentration on highly specialized
tertiary care services draws a very heterogeneous population of patients.
Despite this unique position, the need to change governance was, almost
from its inception, a goal of hospital leadership.
Laying
the Foundation for Governance Change
As was pointed out earlier, a key element in achieving a successful
process for governance change is consistent educational efforts aimed
at major stakeholders, such as government officials, community leaders
and internal hospital constituencies, and designed to create a shared
vision of the value of governance change. Any initiative that neglects
or underestimates the importance of this step is doomed either to failure
or to a host of difficult obstacles. In the case of Westchester County
Medical Center, this stage of the process was initiated in the early 1980’s.
In June of 1980, consultants from the law firm of Rosenman, Colin, Freund,
Lewis and Cohen issued a ground-breaking document entitled Report
on Alternative Management Structures for the Future Governance of Westchester
County Medical Center. This report examined in detail the public
policy issues, legal and financial, associated with governance change.
The report arrived at the following general conclusion:
Although
substantial improvements in the management, operation and financing
of WCMC have taken place during the past several years, the ability
of WCMC to accomplish its ultimate goals cannot be achieved under
the existing legal and regulatory constraints imposed on a provider
of health and hospital services operating as a charter agency of local
government. This is particularly true since WCMC is a facility in
transition, undergoing substantial changes in the scope of services
currently provided, establishing new and innovative programs, recruiting
professional staff to the hospital and responding to major changes
in financing mechanisms by third party payors.19
At a more
specific level, the report also concluded that the most appropriate governance
options deserving consideration were a public benefit corporation or a
not-for-profit corporation. The report made the following observation:
If
either of the proposed alternative corporate entities [public benefit
corporation or not-for-profit] is created with broad authority over policy,
operations and management, WCMC will have as a direct consequence of this
change alone the opportunity to proceed with the implementation of an
efficient organization and management.20
This report
was widely circulated among county officials, legislators, and the internal
hospital community and became the subject of major policy and strategic
planning initiatives between hospital officials and Westchester County
leaders. In June of 1984, a detailed policy analysis of the Westchester
County Medical Center, undertaken by Dr. S. David Pomerinse, former President
of the Greater New York Hospital Association, also concluded that governance
change was indispensable to the future success of the Westchester County
Medical Center.21 Finally in December, 1988, the Westchester
2000 Commission formed by Westchester County government to create a vision
for government operation in the year 2000, concluded that the existing
organizational structure of WCMC, as an arm of county government would
make it impossible for the Medical Center to achieve its potential.22
In addition
to all of the above, county officials were taken on nationwide tours to
visit public hospitals that had undergone governance change and to meet
and exchange ideas with officials of these respective governments and
hospitals.
Despite these
very energetic and consistent efforts, Westchester County officials remained
politely cool to any suggestion that governance change be considered.
The reasons for passive resistance were simple.
- The hospital
was doing relatively well financially and consuming only a small component
of tax levy.
- The institution
was growing in stature and reputation, and government officials took
pride in it and credit for it.
- There
was a clear reluctance to relinquish control of such a large component
of government operations. The Medical Center accounted for 45% of all
county employees and 40% of the entire county operating budget.
- The only
governance change that had occurred in New York State was the conversion
of the New York City public hospital system to a public benefit corporation
and there was significant concern about that particular experiment being
a failure.
Efforts to
create consensus for the need for governance change continued into the
early 1990’s when a new set of variables began to emerge and interact
with the foundation that had already been laid. Managed care began to
emerge as a significant feature of healthcare financing and reimbursement.
Additionally, Medicaid and Medicare reductions began to erode the hospital’s
revenue base. Competition from New York City hospitals became pervasive.
Finally, as a result of the above factors, in combination with some negative
trends in hospital utilization, the county tax subsidy to the institution
began to grow at an alarming rate, this after many years of progressive
decline.
This situation,
combined with the government’s pre-existing awareness of issues relating
to governance, gave a focus to the initiative that this, in fact, might
be the appropriate time to reconsider governance change as a mechanism
for allowing the hospital to organize more efficiently and move forward
without creating a potentially serious risk to the county tax base.
This concept
crystallized and moved forward in earnest with the passage of the Westchester
County Board of Legislators Resolution No. 247-1993, which read as follows:23
RESOLUTION
NO. 247-1993
WHEREAS,
the Westchester County Medical Center (WCMC) is presently
subject to multiple layers of supervision resulting in an inability
to react quickly to today’s changing medical climate, and
WHEREAS,
the Westchester County Board of Legislators is desirous of giving the
WCMC the flexibility of dealing with today’s changing medical climate
so as to maintain the high level of quality care as presently exists,
and
WHEREAS,
the Westchester County Board of Legislators is charged by the Westchester
County Charter with the governance of WCMC, it is hereby resolved as
follows:
1. The
Westchester County Board of Legislators hereby finds that WCMC, its
providers and patients, would be better served by an autonomous, policy-making
Board of Directors, with authority independent of the Office of the
County Executive and the Westchester County Board of Legislators under
the following guidelines:
- It is
proposed that WCMC will be reconstituted as a public benefit corporation
- A 13
member Board of Directors, or such other number that the Board deems
appropriate and workable, will be created, with membership of such
board to consist of five directors chosen by the County Executive,
six directors chosen by the Westchester Boar of Legislators, and two
directors chosen by the WCMC Medical Board.
- The
WCMC, as part of its new charter will continue to be vested with the
goals of care for the indigent and as a tertiary care facility.
- No change
in union representation of WCMC employees is proposed.
- The
WCMC Board of Directors will be vested with basic policy control over
the administration and operation of WCMC and will have the authority
to negotiate and approve contracts, including, but not limited to,
union contracts and affiliation agreements. Notwithstanding the foregoing,
affiliation agreements between New York Medical College and WCMC will
be subject to Westchester County Board of Legislators’ review and
approval.
- The
Westchester County Board of Legislators will continue to have oversight
responsibility for WCMC through the budget process.
- The
WCMC Board of Directors will have the authority to develop and approve
long term plans for the physical and operational development of WCMC
together with the Chief Executive Officer.
- The
Board will choose the Chief Executive Officer of WCMC.
- Such
other conditions as enacted by the Westchester County Board of Legislators
2. The
Board of Legislators hereby directs the County Attorney, together with
such additional outside consulting services as the Chairman of the Westchester
County Board of Legislators deems necessary, to prepare the necessary
resolutions and laws to implement this resolution.
3. Sufficient
funds be allocated in the 1994 Budget to retain such consultants as
necessary to implement the within resolution.
Dated:
October 21, 1993
White Plains, New York |
Suzanne
R. Swanson
Mark S. Tulis
Joseph Delfino
Daniel P. Thomas WOP
Pearl C. Quarles
Ernest D. Davis
Thomas J. Abinanti
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While
the Board of Legislators had taken this important first step, it took
several more months of work to convince the County Executive that he too
should support this initiative. It was early 1995 before both branches
of government were in accord as to direction and the following was agreed
to:
- The law
firm of Powell, Goldstein, Frazier and Murphy was retained by the County
to select options and develop a plan for governance change.
- The County
Executive would authorize the County Board of Legislators to develop
a set of policy guidelines that would form the basis of his legislative
submission to change the governance of Westchester County Medical Center.
Anne B. Camper
of Powell, Goldstein, Frazier and Murphy, which was also counsel to the
NAPH, led the government and the hospital through a detailed process of
understanding the Medical Center’s existing position, understanding the
public policy issues involved and analyzing the various governance options
in relation to these issues.
This initiative
concluded with the determination that, based on the need to retain public
employment and ensure the continuation of a public mission, the most appropriate
form of governance would be to form a public benefit corporation. It was
felt that this gave the hospital the greatest flexibility without compromising
the essential public nature of the institution. It was also clear that
powerful county unions would not support the plan without the continuation
of the civil service system and existing collective bargaining units.
The initiative also resulted in the formulation of a Home Rule Message
contained in Resolution No. 150-1995 which set forth the guiding principles
for the public benefit corporation which would then be translated into
enabling New York State Legislation. These principles covered the following
areas:
- Conveyance
of assets to the new corporation
- Establishment
of an operating agreement
- County
funding
- Transfer
of employees to the new organization
- Collective
bargaining
- Civil
service
- Board
of Directors
- Access
to county capital bonding
- Transfer
of existing self-insurance pools for general and malpractice liability
and for Worker’s Compensation
- Transfer
of accounts payable and accounts receivable
- Assignment
of contracts
These issues
were translated into draft legislation and Carol McCarthy, Esq., former
President of the American Hospital Association, was retained to review
the documents and make final policy recommendations. This being accomplished
without major change to the body of the legislation, sponsors for the
bill were identified in both the Senate and the Assembly of the New York
State Legislature. The bills were introduced during the 1996 legislative
session and the arena of negotiations moved from the county to the state.
The Legislation
The process of getting the new legislation passed at the state level
was politically and technically complex. It took months of negotiation
with the Assembly Ways and Means Committee, New York State Senate Health
Committee, Labor Committee, and Insurance Committee to finally craft legislation
that addressed the myriad of issues raised to the satisfaction of the
dozens of constituencies represented. Some of the more difficult issues
faced are outlined below.
- State
and local officials were in contention over whether the new corporation
would be a state entity or a local entity. This issue had major implications
for how the Board of the Corporation would be selected.
- Labor
leaders raised concerns with respect to the potential for layoffs occurring,
which would be directly associated with the transition. They were also
concerned with the status of civil service and how bargaining units
would be addressed in the legislation.
- Legal
associations raised issues with respect to the legislation containing
any provisions that would limit the liability of the Corporation. This
issue, in fact, caused the legislation to be stalled on the day it was
to be passed.
- Other
hospitals in the Westchester community raised concerns that the new
corporation might have powers that would give it a competitive advantage.
The chart displayed in Exhibit 12 was prepared at that time to compare
the advantages and disadvantages of public benefit corporation status.
- During
the very last week of negotiation, another county in the state introduced
legislation to create a public benefit corporation for its public hospital.
The legislation was modeled after the Westchester legislation, but contained
a provision that would have required major policy changes. This faction
almost caused the entire Westchester negotiation to break down.
Exhibit
12
Comparison
of WCHCC to Voluntary Not-for-Profit 24
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Advantages
of Corporation Not Generally Available to Not-for-Profit Hospitals
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Disadvantages
or Restrictions of Corporation Not Generally Imposed on Not-for-Profit
Hospitals
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- Can
directly issue General Obligation Bonds of the Corporation (subject
to marketability).
- County
can guarantee notes, bonds and obligations of the Corporation.
- Claims
against the Corporation are subject to 50-h of the NY General
Municipal Law requiring the filing of a Notice of Claim.
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- Limited
start-up capital and increased interest costs for working capital
borrowing.
- Negotiated
bond sale is subject to approval of State Comptroller.
- Annual
report of Corporation required to be filed with County Board,
County Executive, Governor, State Comptroller, Chair Senate Finance
Committee and Assembly Ways and Means Committee.
- Subject
to audit and oversight by State Comptroller.
- Subject
to civil service.
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- Title
to equipment is transferred to the Corporation subject to Corporation’s
obligation to pay outstanding indebtedness and County’s option
to require reconveyance of surplus equipment with a residual value
in excess of $25,000.
- Ability
to acquire real property by condemnation pursuant to requirements
of eminent domain procedure law, subject to approval of both County
Board and County Executive.
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- Subject
to Wicks Law.
- Subject
to NYS Labor Law prevailing wage requirements.
- Subject
to public bidding requirements.
- Subject
to Freedom of Information law with limited additional exception
for trade secrets.
- Subject
to Open Meetings law with limited additional exception for executive
session for marketing strategy.
- Board
of Directors appointed by public officials rather than self-perpetuating.
- Board
members may only be removed for inefficiency, neglect or misconduct
after notice of changes and opportunity to be heard.
- All
property of Corporation reverts to the County upon termination
of its Corporate existence.
- Corporation
assumes liability for leave balances of transferred employers
- Corporation
may not transfer existing acute inpatient and outpatient facilities
to a subsidiary.
- Monies
of the Corporation required to be deposited in fully collateralized
accounts or money markets rated in the highest category.
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At
the end of the process however, the legislation as crafted and essentially
conforming to the original Home Rule Message of the Westchester County
Board of Legislators, was passed by the State Legislature. The bill then
went to the Governor and was signed into law. The law is contained in
Article 10C, Title of the NYS Public Authorities Law.
As
was pointed out earlier, the public benefit corporation is a designer
option that is, within general parameters, a new entity that has whatever
powers or limitations as established by the legislation that created it.
There is no set model. The critical issues embodied within the legislation
may be summarized as follows:
- It was
originally the position of Westchester County that the new entity would
be a local public benefit corporation. This meant that the Board would
be appointed by local officials and that the entity would be local in
nature. For example, the New York City Health and Hospitals Corporation
is a local (New York City) entity with the Board being appointed by
the mayor and city council. Partly because of problems with the Health
and Hospitals Corporation, the State Legislature would not accept another
local public benefit corporation and after much negotiation, the new
corporation was structured as a State Public Benefit Corporation.
- The Board
of the Corporation is to include fifteen voting members and four non-voting
representatives. With respect to appointment; eight board members are
appointed by the Governor; three of these come from the County Executive,
three from the Board of Legislators, one from the Majority Leader of
the Senate and one from the Speaker of the Assembly; seven members are
appointed by the County Board of Legislators with the approval of the
County Executive. The four non-voting representatives are the President
of the Corporation, a representative of the Minority Leader of the County
Board of Legislators, a representative of the County Executive, and
a representative of the Majority Leader of the County Board of Legislators.
It is quite
clear that there is significant opportunity to have a very political
board. There is, however, no way to avoid the appointment process. Some
reliance must be put in the fact that public scrutiny will require that
appropriate appointments are made to the Board. The legislation, at
least, does contain the following language with respect to the qualifications
of board members:
Each
voting director should possess a high degree of experience and knowledge
in relevant fields and a high degree of interest in the corporation.
The appointment of any voting director to the corporation shall be
based in part on the objective of ensuring that the corporation includes
diverse and beneficial perspectives and experience, including, but
not limited to, those of business management, law, finance, medical
and/or other health professionals, health sector workers, and the
patient or consumer perspective.25
- The legislation
gives the Board the authority to employ and dismiss the Chief Executive
Officer. This ensures that this position is not a political appointment
and is not a tenured civil service position.
- With respect
to procurement, the legislation does make the Corporation subject to
competitive bidding. It does, however, provide some relief in that it
allows an RFP (Request for Proposal) process to be used in instances
where a major medical project is involved. This allows the
hospital to solicit proposals and make vendor selections based on criteria
other than strictly low bid. This relief is actually an extraordinary
help in achieving economies and efficiencies in purchasing and related
capital projects.
- The New
York State Wicks Law is regarded by many as a significant obstacle to
achieving efficiency and economies in public capital projects in New
York State. It requires that when a public agency bids out a construction
project, each of the prime contracts must be bid separately from each
other and from the general contractor. There can also be no guaranteed
maximum price. This means it is virtually impossible to effectively
coordinate work and make contractors accountable for meeting time requirements.
The
Corporation Legislation requires the Corporation to abide by the Wicks
Law, but again offers significant relief. Under provisions in the Legislation,
the Corporation can bid the construction project to a general contractor
and then require the general contractor to abide by the Wicks Law. Further,
it allows the Corporation to secure a maximum price in the contract.
This represents a major step forward in allowing the Corporation to
apply a sound business approach to construction management.
- Freedom
of Information and Public Meetings Laws continue to apply to the Corporation.
Once again, however, significant relief is afforded to the Corporation,
through legislative provisions which add trade secrets to those issues
that are immune from FOIL and which may be the subject of executive
session during public meeting. Trade secrets were defined to include
such things as:
- Marketing
Strategy
- Strategic
Planning
- Pricing
Strategies
- Business
Development
These issues,
if disclosed, would be likely to injure the competitive position of
the organization. This is another example of where the law remains applicable,
but where the legislation affords significant relief.
- The legislation
provides that employees of the Westchester County Department of Hospitals
will transfer to the Corporation without change in status or loss of
benefits. In their new capacity, they will continue to be public employees
and public officers.
- The legislation
requires that there be no layoffs in the first two years after the Corporation
is in effect for reasons that are attributable to the transition in
governance. This would not apply to situations where unfavorable financial
circumstances required layoffs. This was an essential provision in securin
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