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  Fellowship Case Reports
1999 Fellow Case Reports

If you would like to order any of the following case reports, please send $5 per case report (checks should be made payable to the “Foundation of the ACHE”) to:

Division of Research
American College of Healthcare Executives
One North Franklin Street, Suite 1700
Chicago, IL 60606-4425

--OR--

Call the Division of Research & Development at (312) 424-2800 and provide credit card information.

*Note: A few of these case reports are available online, in their entirety. Just click on the appropriate link to read the report.


Gregory A. Banaszynski

  • Development of a Breast Health Care Center On a Community Hospital Campus
  • Development of a Joint Venture Medical Office Building with Two Primary Care Physician Groups

Major Dennis L. Beatty

  • Implementation of an Optical Disk Storage System to Support the Local Purchase Branch of a Large Size Medical Center
  • Medical Equipment Identification and Justification Process
  • Improving the Capital Investment Program for a Multiple Hospital System
  • Medical Waste Incinerator Replacement Project at a Large Size Medical Center
  • Physician Desk Top Computing—A Case Study at a Governmental Multi-hospital System

Elaine P. Berger-Orlic

  • A Statewide Orientation Program for New Affiliates of the American College of Healthcare Executives
  • Establishment of Systems to Streamline Operations in a Merging Medical Group Practice
  • Marketing Strategies Implemented for a New Women's Health Center

Lua R. Blankenship, Jr.

  • Forming an Effective Physician-Hospital Organization Where Physician Practice Ownership Is Not An Option
  • Forming a Regional Alliance to Promote Child Health
  • Planning a Joint Future—The Impact of an Academic Affiliation
  • School-based Healthcare: A Key to an Enhanced Community

Lawrence J. Bologna

  • A New Department Directors Evaluation and Recommendation for Improving Clinical Laboratory Services
  • Developing a Clinical Laboratory Outreach Program in a Community Hospital
  • Increasing Membership at an ACHE Affiliated Group
  • Management Restructuring at a Community Hospital Laboratory

Gregory K. Britton

  • Developing, Communicating, and Reinforcing the Hospital-Shared Values
  • The Design and Relocation of Sports Medicine and Occupational Health and Wellness Programs
  • The Design of a Physician Hospital Organization to Serve Northern Illinois and Southern Wisconsin
  • The Implementation of a Hospitality Program

John R. Broberg

  • Development of a Community Hospital Cardiovascular Program
  • Organizational Scorecard

Charles M. Brosseau, Jr.

  • Implementation of a Rural Network of Radiation Oncology Centers
  • Implementation of a Transportation System in an Integrated Healthcare Network

Major David P. Budinger

  • Increasing Managed Care Plan Enrollment Among Military Families and Retirees
  • Planning for and Providing the Primary Care, Specialty Care, and Hospitalization Needs for Peacekeeping Forces in Bosnia-Herzegovina

Jack A. Calloway

  • Carrying Forward a Capital Campaign After Paid Fund Raising Consultants
  • Enhancing Confidence in a Community Hospital Through Construction of a Replacement Hospital
  • Establishment of a Community Based Facility to Meet the Health and Social Needs of Area Residents

Kevin Patrick Carey

Brian J. Carlson

Sandra M. Cleaver

  • Choosing a Vendor as Partner for the Acquisition of Imaging Equipment
  • Establishing Health Promotion and Wellness as a Major Responsibility to the Community
  • Implementation and Completion of a Renovation/Construction Project to Meet Increasing Out-Patient Services Demands and Enhance the Image of the Hospital
  • Transitioning Utilization Review into Case Management in a Community Hospital

Major James M. Cohen

  • Email Crash—Proactive Damage Control
  • Establishment of a Critical Incident Stress Management (CISM) Program on a USAF Base

Virginia V. Cohen

  • Daily Newspaper Delivery to Patients by Administrative Staff in a Community Hospital
  • Development of a Patient Falls Prevention and Safe Ambulation Program in a Community Hospital
  • How to Successfully Respond to Regulatory or Licensing Deficiencies
  • Strategies for a Successful Program or Service Closure

Timothy Charles Cox

  • Community Health Needs Assessment Focusing on Critical Needs
  • Developing a Collection Service

Dennis J. Doran

  • Canceling a Hospital-Based Emergency Room Contract
  • Development of a Hospital-Based Multi-Specialty Group Practice
  • Establishment of a Regional Heart Care Network
  • Surviving a No Confidence Vote by the Medical/Dental Staff Towards Administration

LCDR Lynn T. Downs

  • Closing an Acute Care Clinic to Serve Changing Demographics
  • Developing a Preferred Provider Network (PPN) in a Foreign Medical Community
  • Establishing a Stork's Nest Program for Expectant Mothers
  • Implementation of a Department of Defense (DoD) TRICARE/Managed Care Program in an Overseas Community

Stephen L. Enders

  • Conversion of a Walk-in Clinic to an Appointed Acute Care Clinic
  • Establishment of a Subsidized Formulary and Prescription Payment Structure in an Indigent Health Care Setting
  • Privatization of County EMS Services
  • Selection of Location and Implementation of Community Primary Care Clinics in Underserved Communities

Alan Wayne Ferch

Gerard C. Fisher

  • Physician Recruitment to a Rural Community

James M. Full

Mykl D. Garrett

  • Development of an Ambulatory Radiology Department to Meet the Needs of Patients, Payers and Physicians
  • Implementation of Disease Management as a Focused Integrated Approach to Care Management of High Risk, Chronically Ill Patients
  • Successfully Positioning Therapy Services to Meet Expectations of a Managed Care Market

H. Ray Gibbons

  • Positive Patient, Physician and Employee Relations Can Be Created Following Significant Human Events
  • Quality Improvement is a Base for Patient Care
  • Subacute Services in a Frontier Facility
  • Using Quality Improvements Methods in Quality of Care Turn Around at an Extended Care Facility

Scott R. Graybill

  • A Rural Hospital's Participation in the Formation of a Multi-Physician/Multi-Hospital Physician Hospital Organization to Favorably Access Managed Care
  • Development of a Full Service Emergency Department at a Small Rural Hospital
  • Development of a Hospital Foundation to Organize Fundraising, Development, and Endowment Activities in a Small Rural Hospital Setting
  • The Evolution of a Hospital's Role in the Position of Needed Emergency Medical Services in a Small Rural Community

Scott D. Hendrickson

  • Deploying a Digital Radiology System
  • Outsourcing Automation Services
  • Planning for Patient Services During Major Electrical System Repairs

Janet M. Henry

  • Changing Management: Trustees vs. Owners
  • Integrating Rehab (Physical Therapy) Departments Across a Four Hospital Health System
  • Merging Boards: Conflicting Philosophies and Styles of Direction
  • What is the Value of a Non-Campus-Based Ambulatory Strategy

Brian J. Herwig

  • Collaboration With Public Health Department to Improve Prenatal Care
  • Consolidation of Clinical Engineering Services to Enhance Performance and Efficiency
  • Development of a Community Based Managed Care Model
  • Integration of Clinical Laboratory Services

Major Kenneth R. Horne

  • Establishing a Partnership between the Military Treatment Facility and the Military Community

Neil Hudes

  • Developing a Career Ladder for Multi-Skilled Environmental Service Workers
  • Developing a Hospital Based Health and Wellness Center
  • Evaluating the Use of an Equipment Insurance Program in a Hospital Setting
  • Implementing a Decentralized Pharmacy in a Hospital Setting

David T. Hughes

  • Changes in Bioethic Committees and Their Roles in Case Consultation
  • Effective Management of the Work Force Using Productivity Standards
  • Managerial Challenges During Construction and Remodeling of an Occupied Inpatient Unit

Graham D. Ininns

  • Closure of an Emergency Room and Replacement with a Primary Care Clinic
  • Outsourcing a Full-Service Dining Facility and Replacement with Inpatient Feeding Service
  • Outsourcing Third Party Collections in a Hospital with an Existing Collections Program
  • Resource Sharing: Consolidation of Inpatient Wards and Surgical Suites

Douglas T. Jones

  • A Unique Solution to the Local Control Issue When a Religious and Non- Sectarian Hospital Merge
  • Use of County-Wide Health Needs Assessment Sets Stage for Hospital Merger in Rural Community
  • Use of a Cultural Assessment Process to Support the Merging of Hospitals in a Rural Community

Michael Karuschak, Jr.

  • Contracting Food Production Services in a Rural Community
  • Development of a Commercial Pharmacy Joint Venture in a Rural Community
  • Development of a Rural Multi-Hospital Home Healthcare Service

Thomas D. Kaufman

  • Air Conditioning Failure—Mercury Outside 102
  • Back-up Generator Failure During a Black Out
  • Fund Raising/Friend Raising—When You Do Not Need the Money
  • Serving as a Hospital Interim Chief Executive Officer

Michael J. Laird

  • Development of a Cardiac Rehab Program at a Rural Hospital
  • Implementing a Board Education Program for Hospital Board Members
  • Implementing a Capital Campaign to Assist in the Building of a New Emergency Department in a Rural Hospital
  • The Establishment of a Sports Medicine Program in a Rural Community

James M. Lambert

  • Development and Implementation of a Cardiology Strategic Plan Across a Multi- Hospital System
  • Development of an Affiliate Integration Plan at an Expanding Multi-Hospital System
  • Development of a Patient Service Center to Improve Efficiency and Customer Satisfaction
  • Opening of an Outpatient Surgery Center at a Medium Sized Community Medical Center

Kenneth A. Laube

  • Coordination of a Medical Wellness Program
  • Design and Implementation of an Advanced Health Professions Recruiting Course
  • Implementation of Four Primary Care Satellite Clinics

Lawrence Leonard

Gregory W. Lintjer

  • Ambulatory Surgery Center: An Opportunity for Collaboration When Your Back Is Against the Wall!
  • Can the "Hay" Nurse Really Improve Healthcare Status?
  • Do Your Frequent Flyers Really Come to You for Your Food?
  • Gainsharing: The Importance of Alignment in the Achievement of Objectives

Robert T. Lucas

  • Development of a Hospital-owned Durable Medical Equipment (DME) Business

Maureen G. Mann

  • Developing an Efficient, Profitable Inpatient Rehabilitation Program Through Effective Management of the Base Year of Operation
  • The Successful Buy Out of a Physician/Health System Limited Partnership

M. Tina Markanda

  • Development of Personal Appearance Center for Cancer Patients at an Academic Medical Center
  • Development of an International Health Program at an Academic Medical Center

Bruce J. Markowitz

  • Developing a Community Hospital's Strategy Prior to a Service Area Incursion by an Out of Area Tertiary Care Center
  • Developing a Proposal for an Off-Site Comprehensive Women's Center for Approval by the Governing Board
  • Implementing a Viable and Profitable Sleep/Wake Disorder Service in a Community Hospital

Jorge L. Matta

  • Establishment of an Ambulatory Surgery Center
  • New Concept of Centralization of a Preadmission Department in an Acute Hospital
  • Queuing Study Performed in the Fast Track Section of the Emergency Department of an Acute Hospital to Determine How Much Time the Patients Spend and if Additional Resources Should be Added
  • Transformation of a Managed Care System That Integrates a Family Residency with Millionaire Losses to a Cost Effective One

JoAnn Mower

  • A Hospital Establishes a Private Practice Site to Become a More Visible Community Advocate for the Health and Well Being of its Community
  • A Hospital Secures Its Position in the New Healthcare Marketplace by Establishing an Integrated Network of Physicians Through Practice Management and Acquisition

LCDR Victoria Mundt

  • Implementing Alternate Workplace Arrangements
  • Implementing a Multiple Award Task Order Contract
  • Reengineering Third Party Collections

Mark L. Niederpruem

  • Piloting an Information System for a Multi-Site International Healthcare System

Oranefo K. Okolo

  • Developing a Primary Care Physician Group for a Community Health Center

Phyllis Palm

  • Evaluating Options Regarding the Site for Outpatient Surgical Services
  • Managed Development: Focused on a Changing Culture

Kay S. Ponthieux

  • Medical Center/Physician Relations: Bridging the Gap
  • Reengineering the Medical Staff
  • The Establishment and Evolution of a Provider-Based Rural Health Network

Major Charles E. Potter

  • Creating a New Human Resources and Training Section
  • Developing a Streamlined Automated Process to Track Weekend and After Hour Telephone Consults Authorizing Emergency Care
  • Just How Important is Your Patient Information Data Base

Barry P. Ronan

  • Creating a Post-Affiliation Culture When Competitors Come Together to Form a Health System
  • Strategies for Determining Service Configuration after the Merger of a Religiously Affiliated and a Secular Hospital
  • Streamlining Governance in a Newly-Affiliated Healthcare System
  • Sustaining Medical Staff/Administrative Relations During a Merger

Donald J. Rutherford

  • Changing Physician Practice Patterns for Care Plan Oversight in Home Health
  • Implementing a Computerized Documentation System Between Two Non Affiliated Hospital Based Home Care Agencies
  • Instituting Cost Containment Measures to Control Supply Expenditures in Home Health

Daniel James Ryan

  • Physician Recruitment by the Military Service in a Large Urban Setting
  • The Development of a Preferred Provider Network in an Overseas Environment
  • The Effects on a Small Clinic of the Loss of Their Support Facility
  • The Implementation of a Managed Care Program in an Overseas Environment

Anne P. Shaffer

  • Employee Incentives: Key to Difficult Implementations

Tracy K. Short

  • Development of an Occupational Health Services Program: Key Success Factors
  • Negotiating and Establishing a Continuum of Care in Geriatric Rehabilitation Services between Providers
  • State-of-the Art Human Resources Strategies in Health Care
  • The Strategies and Operational Initiatives of a Successful Turn-Around

Bonnie L. Sommerville

  • A Pediatric Hospital's Risk Management Program: Founded on the Organization's Culture, Values and Ethics
  • Employees Adopt a "Smoke-Free" Work Environment at an Acute Care Pediatric Hospital

Edward A. Stolzenberg

Kevin M. Spiegel

  • Co-Sourcing Management Services for Plant Operations, Engineering and Maintenance in a 1,100 Bed Municipal Academic Tertiary Facility
   
 

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