Division of Research and Development
American College of Healthcare Executives
One North Franklin Street, Suite 1700
Chicago, IL 60606-3529

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Call the Division of Research & Development at (312) 424-2800 and provide credit card information.

M. Raymond Alvarez, CHE

• Implementing a Management Services Organization in a Rural Area
• Introducing Work Redesign and Continuous Quality Improvement in a Unionized Community Hospital Laboratory
• Positioning the Medical Staff of a Rural West Virginia Community Hospital for a Managed Care Environment

Kathleen A. Ambs

• Analysis of Replacing a Mobile CT Scanner with a Fixed CT Scanner, Option to Buy or Lease, for a Small Rural Hospital
• Financial Feasibility Study of the Impact of a Construction Project for a Small Rural Hospital
• Management Alternatives for a Small rural Hospital: The Executive Team Approach Versus a Chief Executive Officer

Joan Ellis Beglinger

• Elimination of the Monitor Watching Function in Adult Intensive Care
• Implementation of a Management Strategy to Transform a Persistently Negative Culture Within a Unit of the Medical Center
• Implementation of a Shared Governance Model in a Nursing Organization
• Improving Eye Donations through the Routine Referral Process
• The Development of a Partnership Between a Hospital-based Emergency Department and Community-based Emergency medical Technicians

Clark R. Beil

• Creating a Pneumonia Clinical Pathway Using Decision Support Software
• Turn Around of a Failing Primary Care Medical Practice

Nancy L. Berger

• Improving Customer Service by Initiating a Livery Service
• Reversal of Dissatisfaction to Satisfaction of Timely Radiology Retrieval Utilizing a Manual System
• Implementation of a Same Day Cardiac Catheterization Program Utilizing Performance Improvement Methodology
• Value Analysis Program Impact on Hospital Costs

Kent L. Brown

• Diversification of a Rural Hospital: Reducing Dependency on Acute Care Services
• Evaluating and Selecting an Acute Care Hospital Food Services Management Firm
• Temporary Agency Support Department Workers: An Approach to Increase the Flexibility of Hospital Staffing

Deborah M. Byrd

• Implementation of a Labor Efficiency Program for Dialysis Services
• Implementation of a Mass CPR Community Training Event
• The Evaluation of an On-Site Incinerator Operation and the Decision to Implement an Alternative, More Costly Solution

Glenn W. Chong

• Development of a Shared Management Structure for a Two Hospital System
• Implementation of Enhanced Severance Benefits to Facilitate a Reduction-in- Force
• The Effects of Risk Assumption on Hospital Organization and Utilization
• The Management of Full Risk Contracts in an Integrated Delivery System

Lawrence J. Connors

• Evolution and Implementation of a Continuous Quality Improvement Culture
• Examination of the Feasibility of Laboratory Merger
• Improving Patient Satisfaction of Non-urgent Emergency Services

Gretchen M. Dahlen

• Collaboration to Improve Pediatric Immunization Rates
• Executive Leadership Selection: Resume Inflation?
• Development of a Strategic Business Plan for a Healthcare Alumni Association

Martin F. David

• Planning for the Successful Opening of a Hospital based Long Term Care Facility
• Refurbishing a Facility: The Headaches are Worth the Effort
• The Purchase and Operational Consolidation of a 200-Bed Long Term Care Facility with a Half-Occupied 480-Bed Long Term Care Facility
• Working with a Board of Directors to Develop a Plan for Program Expansion to Meet Community Needs

Major James M. Davis, Jr.

• Converting a Complex Functional-Based Federal Sector Healthcare Delivery
  System into an Integrated Multi-Disciplinary Service-Line Organization
• Implementation of Alternative Nursing Systems to Reduce Demand on Scarce Healthcare Resources in a Closed Healthcare Delivery System
• Implementation of a Prospective Strategic Resource Allocation Methodology to Create a Paradigm Shift in the Delivery of Healthcare Services
• Restructuring Inpatient Nursing Functions in a Continuous Quality Improvement Environment to Improve Patient Outcomes Increases Healthcare Delivery Costs

Larry R. Davis

• Development of a Smoke Free Campus as a Way to Carry Out a Healthy Community Mission in a Rural Health Setting
• Integrating a Rural Health System into a Community Collaboration Effort to Promote Healthy Communities
• Preparing a Rural Health System to Move from Treatment of Episodic Sickcare Events to Population Based Health Status Outcomes Through The Development of a Disease Prevention Unit

John M. Dawes

• Developing an Enterprise Ancillary Information Systems Solution for an Integrated Healthcare Delivery System

E. Pauline Degenfelder, Ph.D.

• Clinical Utilization Management Process Improvement
• Formation of a Hospital-Based Home Health Agency and Joint Venture Group
• Implementation of a State-Sponsored Medicaid Managed Care Program for Persons with Chronic Illnesses and Disabilities

Richard O. Garber

• The Development of an MSO and Primary Care Physician Group in a Metropolitan Area
• The Development of a disaster Plan in a Rural Community Hospital
• The Dissolution of a Staff Model HMO
• The Engineering of a Financial Turnaround of a Staff Model HMO

Suzanne M. Garszczynski, Ph.D.

• Blood Lead Screening Program for Children Living in a Superfund Site
• Development and Implementation of an Outreach Program with a Major Reference Laboratory
• Emergi-Care - A Program for Providing Emergency Care for Children
• Utilizing TV to Bring Healthcare Information to the Community

CAPT Dean F. Glick

• Canceling Long-Term Plans to Develop a Locally Conducted Tropical Medicine Course
• Challenging State Quarantine Requirements for the Prevention of Rabies Importation
• Saving a Biological Safety Level Three (BSL-3) Laboratory From Scrap
• Solving Claim Problems for the Civilian Health and Medical Program of the Uniformed Services (CHAMPUS) Program for Personnel Stationed Overseas

Judith S. Gould

• Establishing a Satellite Clinic to Improve Access to Medical Services and Protect Market Share
• Health Fairs as a Strategy to Enhance Relationships with Employers and Improve Community Health

Richard K. Hartman

• Developing a Criterion Based Process for the Selection of a Construction Management Firm for a Major Hospital Expansion Program

Captain Michael G. Heath

• Local Area Networking: A Crossfunctional Sharing of Information
• Outpatient Dictation system: Implementation and Marketing

Major Bruce W. Johnson

• Funding a Construction Project for a new Women’s and Children’s Center
• How to Implement an Effective Provider Network Strategy During Managed Care Contract Transition
• Marketing the Military Health Plan with an Infomercial
• Writing Effective Memorandums of Understanding (MOUs) with a Managed Care Contractor

Linda J. Knodel

• Establishing a Comprehensive Surgical Services Planning Process
• Implementation of a Comprehensive Women’s Healthcare Service
• Implementation of Patient Care Computer Technology
• The Establishment of a Joint Kidney Transplant Center

Stephen M. Lucas

• Implementation of Patient Bedside Telephones at a VA Medical Center
• The Response of a Federal Healthcare Facility to Severe Flooding
• Veterans Affairs Medical Center Leadership in Organizing a Community-Wide Effort to Aid Victims of Hurricane Andrew

Martin Manning

• Developing a Systematic Approach to Evaluating Outsourcing Opportunities

Steven A. Mariner

• Balancing EMS Services Between the Needs of the Community and the Hospital
• Sexual Harassment in the Work Place: When the Medical Staff is Involved!!
• Substance Abuse Involving the CEO: The Impact on the Hospital
• Surviving a Nurses Strike!!

Lieutenant Colonel Charles M. McGibony

• Establishing a Regional Healthcare Management Headquarters
• Internal Marketing of an Automated Healthcare Information System
• Redesigning a Patient Relations Program
• Relocating Outpatient Services from a Hospital-Based Setting

David W. Miller

• Application of TQM Principles to Clinical Quality in the Late 1980s: Success and Failure
• Developing Joint Business Plans to Overcome Barriers Between Two Health System Partners
• Developing a Preferred Provider Organization to Address a Market Niche
• Reengineering Through Patient-Centered Care

Kevin J. Miller

• Turning Around a Small Hospital
• Winning Managed Care Contracts in a Small Hospital

G. Kevin Moffitt

• The Decision and Approval Process for a Digital Stereotactic Breast Biopsy Unit in a Healthcare System that Recently Merged Two Hospitals
• The Redesign and Implementation of a Pre-Operative System at a Community Hospital

George Newby, Jr.

• An Example of the Organizational and Functional Requirements of Physician/Hospital Joint Ventures to Comply with Stark Amendments to the Medicare Act
• Findings and Recommendations for the Development of a Strategy to Acquire Medicaid Program Market Share
• Use of Hierarchical Cluster Analysis to Improve Needs Assessment Methodologies in Primary Care Program Planning
• Utilization of the Earn Out Model as a Method for Acquisition of Physician Practices

Thomas Mumford Osborn

• A Management Review of a Construction Program to Establish Adequate Management Controls
• A Patient-Centered Planning Model for the Provision of Adequate Emergency Department Treatment Space Capacity
• Combining Diverse and Traditionally Independent Departments Within Consolidated Work Units
• Implications of Inadequate Pre-Planning for the Initiation of a Cardiac Surgical Service

Sister Mary Modesta Piwowar

• Development of Programs for Supportive Care for the Terminally Ill and Their Families
• The Challenges of Progressing From Quality Assurance to Organization Performance Improvement
• Major William G. Puckett
• Implementation of Managed Care Reforms

Barry Rassin

• Conversation from Single Physician Ownership of the Hospital to Physician, Community and Management Ownership
• Initiating a Quality Program in a Hospital in a Developing Country
• Moving from Physician Hostility to Physician Integration

George T. Roberts, Jr.

• Maintaining Control of a Hospital Based Ambulance & the Development of an Ambulance Subscription Program
• Selection of a Hospital Architect & Development of a Hospital Master Plan
• Serving as a Hospital Interim Chief Executive Officer
• The Establishment of a County Medical Alliance

Sister Mary Roch Rocklage

• Development of Governance Principles
• Worker of the Future

Sister Mary Renetta Rumpz

• A Strategic Plan for A Non-Teaching Community Hospital: Assessed, Developed, and Implemented
• Board Members Orientation: A Characteristic of Effective and Excellent Governance
• Meeting the Challenge: Achieving Joint commission Accreditation with Commendation in 1996

John M. Snyder

• A Case Report in Healthcare Management Prepared for the Credentials Committee in Partial Fulfillment of the Requirements for Fellow Status
• Development & Implementation of a Materials Management Systems Review & Process Redesign
• Developing and Implementing a Waste Management and Minimization Plan-Solving Current Problems with the Future in Mind
• Discharge Process Redesign in a Hospital with Increasing Acuity and Decreasing Lengths of Stay

John H. Solheim

• Fulfilling and Unmet Need…The Building of Winchester on Washington

Tim Sughrue

• A New Approach to the Acquisition of Medical Capital Equipment
• Implementation of a Block Scheduling Program in a Hospital-Based Surgical Department
• Implementation of a Mattress Replacement Program as a Low-Technology, Effective Cost-Reduction Effort
• Resolution of Construction Management Dispute with a General Contractor

Sylvia K. Sumners

• A Decision to Build a Diagnostic Center to Accommodate Increased Volume
• Developing an Occupational Medicine Clinic
• Implementation of a Skilled Nursing Unit in an Acute Care Hospital

Gary Thomas, CHE

• Analysis of the Effectiveness of a Decentralized Purchasing and Receiving Operation
• Introducing a QI Structure in an Autocratic Organization
• Utilizing a Central Verification Service for Medical Staff Credentialing

Ira F. Walton, III

• How to Reduce the Number and Size of Meetings and Be More Efficient
• Preparing for Joint Commission on the Accreditation of Healthcare Organizations Survey Success in a Medical Center
• Reducing the Time Required for Personnel Acquisition at a Medical Center
• Strategic Planning Made Functional and Simple

Bryan J. Werner

• Designing and Implementing Two Complementary Home Care Programs
• Planning and Developing and Assisted Living Program in an Urban Area
• Preparing the Facility for its First Long Term and Subacute Care JCAHO Surveys
• Expanding a Medical Model Adult Day Care Program Successfully