Hertelendy has served as a hospital executive in Canada, Saudi Arabia and the United States. He has more than 25 years of leadership experience in emergency services and hospital management. He is a certified chief fire officer and paramedic. Operationally, he has been the incident commander at major tank fires, ship fires, numerous refinery fires, high-rise fires, train derailments, hazmat incidents, tornadoes and hurricanes. He served as a medical commander during Hurricane Katrina and emergency consultant during Hurricane Irma in Florida.
Today, Hertelendy is an award-winning business professor at Florida International University in Miami, where he teaches healthcare management, organizational behavior and leadership in the Executive MBA Program. Hertelendy is also a Professor at Georgetown University in Washington, D.C., where he teaches in the international Executive Master’s in Emergency Management program.
His research focuses on interdisciplinary approaches to solving complex organizational problems in healthcare, business and the field of disaster management that center on the leadership and development of teams, organizational culture and trust. Hertelendy is the author of more than 45 published articles, numerous book chapters. He serves on the editorial board of Prehospital Emergency Care, the top-ranked, peer-reviewed journal in prehospital care, and is the associate editor for Disaster Medicine and Public Health Preparedness, a top journal in disaster medicine.