Mid-Level Management Positions in Managed Care
- Directors of marketing and sales, department managers, case managers (generally LPNs, RNs, or social workers), managers of ancillary services such as laboratory and radiology departments, and ambulatory care managers
- Specialists who negotiate contracts with providers or payors
A bachelor's degree is required, but a master's degree such as an MBA or MHA is preferred.
Usually these positions require some prior work experience in healthcare.
The Certified Public Accounting (CPA) credential is a requisite. Experience in providing finance and accounting support is generally needed.
Expected Abilities, Skills, and Knowledge
- Knowledge of the company, management, and clinical operations, especially for medical managers
- Solid financial background, including knowledge of capital and operational budgets
- Broad understanding of systems management and strategic achievement
- Knowledge of information technology
- Strong analytical skills
- Clinical background, especially for case managers
- Strong team-building skills
- Exceptional communication skills
- Ability to negotiate contracts with providers or payors
- Understanding of pricing methodologies and risks
- Ability to analyze the impact of pricing options and contract terms
- Ability to maintain flow of funds, cash receipts, receivables, and payables
- Knowledge of performance-to-budget reporting
- Ability to support the chief financial officer
Executives in practice indicate that salaries for mid-level management positions vary widely and depend on an organization's size and type. Typical salary ranges for department and case managers are from $55,000 to $75,000. For marketing and sales professionals at private, for-profit managed care organizations, salaries may be more than $85,000 with additional compensation in the form of commissions, bonuses, and stock options.
Contracting specialists at this level can expect to earn between $70,000 and $85,000 in a managed care organization or a hospital; salary is commensurate with credentials, experience, and company type.
Salary ranges for controllers vary depending on company type, organization size, and job responsibilities. Controllers earn substantially more—between $85,000 and $125,000—if they work for private, for-profit organizations as opposed to nonprofit or sole proprietor organizations.
Typical Hours per Week
A mid-level manager can expect to work approximately 45-55 hours per week.