Edgar C. Hayhow Award Winners
Denise M. Kennedy, Richard J. Caselli, MD, and Leonard L. Berry, PhD
"A Roadmap for Improving Healthcare Service Quality"
Thomas W. Feeley, MD (lead author), Heidi W. Albright, Ronald S. Walters, MD, and Thomas W. Burke, MD
"A Method for Defining Value in Healthcare Using Cancer Care as a Model"
Eric J. Gertner, MD, Judith N. Sabino, Erica Mahady, Lynn M. Deitrick, RN, PhD, Jarret R. Patton, MD, FAAP, Mary Kay Grim, James F. Geiger, FACHE, and Debbie Salas-Lopez, MD
"Developing a Culturally Competent Health Network: A Planning Framework and Guide"
Ingo Angermeier, DPA, FACHE, Benjamin B. Dunford,PhD, Alan D. Boss and R. Wayne Boss, PhD
"The Impact of Participative Management Perceptions on Customer Service, Medical Errors, Burnout,and Turnover Intentions"
Cheryl B. Jones, PhD, RN, Donna S. Havens, PhD, RN, and Pamela A. Thompson, RN
"Chief Nursing Officer Retention and Turnover: A Crisis Brewing? Results of a National Survey"
Kathleen Curtin, NP, Howard Beckman, MD, GeorgePankow, Yuliya Milillo, and Robert A. Greene, MD
"Return on Investment in Pay for Performance: A Diabetes Case Study"
Martha A. Medrano, MD, Jean Setzer, PhD, Steve Enders, FACHE, Raymond M. Costello, PhD, and Viola Benavente, RN
"Self-Assessment of Cultural and Linguistic Competence in an Ambulatory Health System"
John R. Griffith, FACHE and Kenneth R. White, PhD
"The Revolution in Hospital Management"
Lee Revere, PhD, and Ken Black, PhD
"Integrating Six Sigma with Total Quality Management: A Case Example for Measuring Medication Errors."
William G. Wallick, PhD
"Healthcare Managersâ€™ Roles, Competencies, and Outputs in Organizational Performance Improvement"
John R. Griffith, FACHE, and Jeffrey A. Alexander, PhD
"Measuring Comparative Hospital Performance"
Kathy Malloch, PhD, RN
"Healing Models for Organizations: Description, Measurement, and Outcomes"
James W. Begun, PhD, and Kathleen B. Heatwole
"Strategic Cycling: Shaking Complacency in Healthcare Strategic Planning"
Brent A. Fisher, FACMPE
"The Emergency Department and Managed Care: A Synergistic Model"
Niccie L. McKay, PhD
"Rural Hospitals: Organizational Alignments for Managed Care Contracting"
David W. Young, DBA, and Diana Barrett, DBA
"Managing Clinical Integration in Integrated Delivery Systems: A Framework for Action"
Myron D. Fottler, PhD.
"The Role and Impact of Multiskilled Health Practitioners in the Health Services Industry"
Barbara Arrington, PhD, FACHE; Kanak Gautam, PhD; and William J. McCabe
"Continually Improving Governance"
Stephen M. Shortell, PhD, FACHE; Robin R. Gillies, PhD; David A. Anderson, CPA; John B. Mitchell, JD; and Karen Morgan Erickson, CHE
"Creating Organized Delivery Systems: The Barriers and Facilitators"
Michael A. Counte, PhD; Gerald L. Glandon, PhD; Denise M. Oleske, PhD; and James P. Hill, JD
"Total Quality Management in a Health Care Organization: How Are Employees Affected?"
Jane C. Linder, DBA
"Outcomes Measurement in Hospitals: Can the System Change the Organization?"
Stephen E. Foreman and Robert D. Roberts
"The Power of Health Care Value-Adding Partnerships: Meeting Competition through Cooperation"
Robert H. Schwartz, PhD
"Coping with Unbalanced Information about Decision-Making Influence for Nurses"
Stephen M. Shortell, PhD, FACHE; Ellen Morrison, PhD; and Susan Hughes
"The Keys to Successful Diversification: Lessons from Leading Hospital Systems"
John R. Griffith, FACHE
"Voluntary Hospitals: Are Trustees the Solution?"
Eileen Malo and Laura E. Leviton, PhD
"Decision Points for Hospital-Based Health Promotion"
David Starkweather, PhD, FACHE
"In Search of Social Enterprise: A Fable"
Stephen R. Eastaugh, PhD
"Improving Hospital Productivity Under PPS: Managing Cost Reductions"
James W. Summers, PhD, CHE
"Doing Good and Doing Well: Ethics, Professionalism and Success"
Daniel A. Koger, PhD, and Frankie L. Perry, RN, MA, CHE
"Physician-Centered Marketing: A Practical Step to Hospital Survival"
James W. Summers, PhD, CHE
"Hospital Administration and Medicine at the Crossroads"
Austin Ross, FACHE
"Administrative Linkages: Management Issues and Implications"
David Babnew, PhD, FACHE
"What Motivates People to Work Effectively"
Robert Veninga, PhD
"The Management of Disruptive Conflicts"
James D. Harvey, FACHE
"Evaluating the Performance of the Chief Executive Officer"
Everett A. Johnson, PhD, FACHE
"Old and New Thinking About Hospital Payments"
Charles M. Ewell Jr., PhD, FACHE
"Evaluation of Administrative and Organizational Effectiveness in Hospitals"
John N. Simpson, FACHE
"The Ashland Plan: An Ambulatory Care Outreach Alternative for a Community Hospital"
S. David Pomrinse, MD, FACHE
"The Crisis in Health Care System: A Contrary Opinion"
Charles M. Ewell Jr., FACHE
"Conflict of Interest: Ethical Dilemma"
Everett A. Johnson, PhD, FACHE
"An Emerging Medical Staff Organization"
James R. Jeffers, PhD
"Conflicting Economic Pressure in Health Care"
Louis E. Davis, PhD
"Profession Development Needs in Hospital Administration"
Bright M. Dornblaser, FACHE
"The Social Responsibility of General Hospitals"
Paul J. Feldstein, PhD
"Applying Economic Concepts to Hospital Care"
Edward Gross, PhD
"When Occupations Meet: Professions in Trouble"
Leonard A. Duce, PhD, HFACHE
"A Philosophical Dimension of Administration"
John W. Hennessey Jr., PhD
"The Administrator and Policy Processes"
George Rosen, MD, PhD
"The Impact of the Hospital on the Physician, the Patient and the Community"
E. Jackson Baur, PhD
"The Spontaneous Development of Informal Organization"
Harold L. Wilensky, PhD
"The Dynamics of Professionalism: The Case of Hospital Administration"
Ralph N. Traxler Jr., PhD
"The Qualities of an Administrator"
Warren G. Bennis, PhD
Oswald Hall, PhD
"Motivation and Morale"