Austin Cluster

Session 1: October 13– 14, 2014

Culture, Process and Outcomes: Where Strategy Begins

Driving Significant Financial Returns: Using Analytics to Improve Your Bottom Line

From Roots to Wings: 12 Variables for Sustaining Organizational Success

Redesign and Operationalize Your Medical Staff for Health Reform - New!

Toxic Behaviors in Healthcare: Creating Systems of Respect to Impact the Double Bottom Line

Session 2: October 15– 16, 2014

Aggressively Improve Cost, Quality and Throughput Using Lean Six Sigma

Hospitals and Integrated Networks of the Future

Improving the Patient Experience to Build Customer Loyalty

The Reform Ready ED: Improving Quality, Outcomes and the Care Experience

Using Metrics as a Road Map to Hospital Success

Two-Day Seminar Details

Time: 7:00 a.m.–1:30 p.m.
Credits: 12 ACHE Face-to-Face Education credits
Tuition: ACHE member $1,375/Nonmember $1,575

The tuition fee covers one seminar selected from either Session 1 or Session 2. If you would like to attend two seminars, you will be charged two tuition fees. Due to the timing, you may only register for one seminar from each session.


Call (312) 424-9400 for Customer Support

(Registrations accepted in the order they are received)

Hotel & Travel

Omni Austin
700 San Jacinto at 8th Street
Austin, TX

(800) 843- 6664

(512) 476-3700

Discount rate of $229 available until rooms are sold out or until 09/19/2014.

View more travel information (PDF)

Download a Program Brochure

sponsor logo

This cluster is made possible in part by the support of Trane Healthcare Practice, an ACHE Premier Corporate Partner. ACHE would like to thank Trane Healthcare Practice for its support of our programs, products and services. For more information, please visit

Sponsored by Trane Healthcare Practice


ACHE seminars are unmatched for their emphasis on quality. Before it’s offered, each seminar is tested by an audience of your peers—if they aren’t satisfied, the seminar isn’t presented. Seminars are also evaluated by participants after every offering. This ensures that each seminar continues to meet participants’ needs and expectations, as well as ACHE’s high standards.


If, for any reason, an ACHE seminar or program does not meet your expectations, please contact the Division of Professional Development within one week of the seminar, and we will issue a full tuition refund or credit toward another ACHE seminar or program.

Additional Information
  • To qualify for ACHE Face-to-Face Education credits assigned to a seminar, you must attend the entire seminar.
  • Your tuition includes all seminar materials and refreshments. If you have dietary restrictions and require a special meal, please call the Division of Education prior to attending your seminar.
  • Dress for all seminar programs is business casual. Room temperatures may vary; we suggest you bring a sweater or jacket.
  • ACHE programs are educational in nature. Self-promotion and selling are not permitted. If you have special needs that we can assist you with, please contact the Division of Professional Development prior to the program.