Education

2014 Congress
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All Congress Events

Saturday 7:00 AM - 1:30 PM

Improving Hospital-Physician Relations: A Journey From Autonomy to Partnership

Improving the Patient Experience to Build Customer Loyalty

Sunday 8:00 AM - 5:00 PM

Baldrige Boot Camp
Robert M. Snyder Jr., FACHE

CEO Boot Camp
Thomas A. Atchison, EdD
Andrea R. Price, FACHE

COO Boot Camp
Charles D. Stokes, FACHE
Robert W. Chappell Jr., MD

New Healthcare Leader Boot Camp
Edwin G. Ibay, JD
Salley W. Whitman

Middle Manager Boot Camp
Carson F. Dye, FACHE
Michelle A. Taylor-Smith, RN, FACHE

Physician Executive Boot Camp
Matthew J. Lambert III, MD, FACHE

Sunday 6:00 PM - 9:00 PM

Modern Healthcare Hall of Fame Reception and Dinner

Monday 7:00 AM - 7:45 AM

Speed Networking and First-Time Orientation

Monday 8:00 AM - 9:30 AM

Opening Session: Achieving the Potential of Health System Transformation
Susan Dentzer
Christine M. Candio, RN, FACHE

Monday 10:00 AM - 11:30 AM

Emotional Intelligence Assessment

01A
Moving Toward Medicare Breakeven: Leaving No Rock Unturned
Terry W. Olinger, FACHE
John H. Goodnow, FACHE

02A
Achieving Asset Optimization: A Strategic Approach to Aligning Assets With Mission and Market Imperatives
Curt Whelan
James E. Orlikoff

03A
Bundles of Joy: Financial and Legal Considerations for Participation in Bundled Payments
Thomas N. Shorter, JD, FACHE
Kevin Boren

04A
Population Health: Designing and Implementing Successful Programs to Integrate Care Across the Continuum
Michael J. Randall, FACHE
Marlene A. Bober, RN
Karen E. James, FACHE
Sharon Rudnick

05A
Building for the Future Using Lean Methods, Models and Metrics
Mark A. Hamilton, FACHE
Thomas Grove
Laura J. Stillman
Alan Sweet

06A
Discovering The Essential Core Skills of Your Leadership
Kevin E. O'Connor

07A
Develop Your Personal Brand
Anthony L. Cirillo, FACHE

08A
How to Effectively Engage Providers for Transformational Change Initiatives
Suzi Grizancic
Frank R. Tortorella, FACHE

09A
Leading Change in Primary Care Delivery: Transitioning Beyond Medical Homes to ACOs
Craig E. Holm, FACHE
John Rugge, MD

10A
The Clinician's Role in Developing a Patient Experience Strategy
Jake Poore
Suzanne Hendery

11A
Assessing and On-Boarding New Physician Leaders
Carson F. Dye, FACHE
Kenneth H. Cohn, MD

12A
Optimizing Healthcare Operations for Health Reform and Beyond
Corwin N. Harper, FACHE

13A
Reducing Readmissions at Yale-New Haven Hospital: A Comprehensive Approach to Reducing Costs and Improving Quality
Jillian J. Jweinat
Leora I. Horwitz, MD

14A
Physician Alignment: Dos and Taboos
Thomas A. Atchison, EdD

15A
From Leading Physician to Physician Leader: What Motivates Physicians to Participate in Leadership Development Programs?
Christy H. Lemak, PhD, FACHE
Justin Dimick, MD

16A
Four Steps, Millions in Savings: An Award-Winning Enterprise Labor Management Strategy
Christopher D. Fox
James E. Parsons, FACHE

17A
Hardwiring Culture Into Operations
Jeffrey A. Flaks, FACHE
Jamie Roche, MD

Fellows' Forum #1 with Susan Dentzer
Susan Dentzer

Masters Series #1: Information Technology Integration
James A. Best, FACHE
John W. Bluford III, FACHE

Student Associate Orientation

Monday 2:00 PM - 4:30 PM

The Benchmarks Workshop

Monday 2:00 PM - 6:00 PM

The Benchmarks Plus Emotional Intelligence Workshop

Monday 2:15 PM - 3:15 PM

Advancement Information Session #1

Monday 2:15 PM - 3:45 PM

01B
Moving Toward Medicare Breakeven: Leaving No Rock Unturned

02B
Achieving Asset Optimization: A Strategic Approach to Aligning Assets With Mission and Market Imperatives

03B
Bundles of Joy: Financial and Legal Considerations for Participation in Bundled Payments

04B
Population Health: Designing and Implementing Successful Programs to Integrate Care Across the Continuum

05B
Building for the Future Using Lean Methods, Models and Metrics

06B
Discovering the Essential Core Skills of Your Leadership

07B
Develop Your Personal Brand

08B
How to Effectively Engage Providers for Transformational Change Initiatives

09B
Leading Change in Primary Care Delivery: Transitioning Beyond Medical Homes to ACOs

10B
The Clinician’s Role in Developing a Patient Experience Strategy

11B
Assessing and On-Boarding New Physician Leaders

12B
Optimizing Healthcare Operations for Health Reform and Beyond

13B
Reducing Readmissions at Yale-New Haven Hospital: A Comprehensive Approach to Reducing Costs and Improving Quality

14B
Physician Alignment: Dos and Taboos

15B
From Leading Physician to Physician Leader: What Motivates Physicians to Participate in Leadership Development Programs?

16B
Four Steps, Millions in Savings: An Award-Winning Enterprise Labor Management Strategy

17B
Hardwiring Culture Into Operations

S01A
Leadership Development for Developing Leaders
Rick Majzun, FACHE

S02A
How to Succeed as an Early Careerist
Edwin G. Ibay, JD
Sue Payne, RN

S03A
Essential Ethics for the Success of Organizations and Their New Leaders
William A. Nelson, PhD, HFACHE
John J. Donnellan Jr., FACHE

Masters Series #2: Executive Leadership
Teri G. Fontenot, FACHE
Rulon F. Stacey, PhD, FACHE

Monday 2:15 PM - 5:30 PM

18
Achieving Sustainable Breakthrough Excellence Through Systematic Leadership
David S. Fox
John Vinyard
Marlene Yanovsky

19
Health Intelligence: Information as an Asset for Success
Lynne Thomas Gordon, FACHE
Ann S. Blouin, PhD, RN, FACHE
Russell P. Branzell, FACHE
Joseph J. Fifer, CPA
Julio Silva, MD

20
Basic Hospital Financial Management
Michael Nowicki, EdD, FACHE

21
Lean, Six Sigma and Innovation: Compatible Partners
Ian R. Lazarus, FACHE
Glenn Crotty Jr., MD
Mark P. Herzog, FACHE
Richard L. Rawson

Monday 4:15 PM - 5:15 PM

Advancement Information Session #2

Monday 4:15 PM - 5:45 PM

22A
Achieving Rapid Execution of Strategy: Critical Attributes of Margin Improvement
Gregory S. Butler

23A
Innovative and Successful Transformations to Population Health Management
Joseph F. Damore, FACHE

24A
Cutting Through the Hype: Making Sense of Data Analytics
Detlev H. Smaltz, PhD, FACHE
John R. Schooler, FACHE

25A
The Value of HIEs and Predictive Analytics in Healthcare: A Multi-Stakeholder Perspective
Dino Rumoro, DO
Julio Silva, MD
Dan Yunker

26A
Healthcare Law 123s and ABCs: 10 Topics Every Executive Should Know
James M. Daniel Jr., JD
Mary C. Malone

27A
CEO Compensation: A Roadmap for Success
F. Kenneth Ackerman Jr., FACHE
David A. Bjork, PhD
Glenn A. Fosdick, FACHE
Thomas J. Sadvary, FACHE
Christine C. Schuster

28A
The American Healthcare Reformation: What's Next?
William M. Dwyer

29A
Developing a Systemwide Approach to Service Line Planning
Lynda P. Barrett
Rory Gagan

30A
Implementation of New Technologies in Patient-Centered Design
Anthony J. Perry, MD
Bob Elder
Christopher Kaspar
Patricia Nedved, RN

31A
Patient Service Navigator: Improving Quality, Services and Reducing Costs Under the ACA
Llewellyn E. Piper, PhD, FACHE
Erin R. Tallman

32A
Moving Physician Acquisition From Doing the Deal to Delivering Value
Kenneth H. Cohn, MD
Charles Brown, MD
Michele M. Molden, FACHE

33A
Leveraging the Engagement of Board Members and Physicians to Increase Charitable Giving
Betsy C. Taylor

34A
Health Reform and Community Benefit: Implications and Opportunities Beyond Tax Exemption
Keith Hearle
Meghan Clune Woltman
Bonnie Condon

S01B
Leadership Development for Developing Leaders

S02B
How to Succeed as an Early Careerist

S03B
Essential Ethics for the Success of Organizations and Their New Leaders

Career Opportunities in International Health
Eric De Roodenbeke, PhD

Eliminating Harm Across the Board: Achieving Ideal Safety
LT Fred Butler Jr.
Paul McGann, MD
Dennis Wagner

The Mentor-Mentee Relationship: Making a Difference

Monday 5:45 PM - 6:15 PM

Speed Networking

Monday 9:30 PM - 10:30 PM

Fellows "After Hours" Reception

Tuesday 7:00 AM - 8:30 AM

AUPHA/ACHE Joint Breakfast

Tuesday Hot Topic #1: Federal Update: CEO Insights on Health Insurance Exchanges From the State, Federal and Partnership Perspective
Richard J. Pollack
Lawrence J. Massa, FACHE
Steven A. Millard
Robert Ryall

Tuesday Hot Topic #2: Addressing Value-Based Care and Population Health: Two Successful Models
Stephanie S. McCutcheon, FACHE
Peter J. Bernard, FACHE
Samuel Skootsky, MD

Women Healthcare Executives Breakfast
Marna P. Borgstrom, FACHE

Tuesday 8:45 AM - 10:15 AM

22B
Achieving Rapid Execution of Strategy: Critical Attributes of Margin Improvement

23B
Innovative and Successful Transformations to Population Health Management

24B
Cutting Through the Hype: Making Sense of Data Analytics

25B
The Value of HIEs and Predictive Analytics in Healthcare: A Multi-Stakeholder Perspective

26B
Healthcare Law 123s and ABCs: 10 Topics Every Executive Should Know

27B
CEO Compensation: A Roadmap for Success

28B
The American Healthcare Reformation: What's Next?

29B
Developing a Systemwide Approach to Service Line Planning

30B
Implementation of New Technologies in Patient-Centered Design

31B
Patient Service Navigator: Improving Quality, Services and Reducing Costs Under the ACA

32B
Moving Physician Acquisition From Doing the Deal to Delivering Value

33B
Leveraging the Engagement of Board Members and Physicians to Increase Charitable Giving

34B
Health Reform and Community Benefit: Implications and Opportunities Beyond Tax Exemption

S04A
A Young Professional's Toolkit
MG (Ret) David A. Rubenstein, FACHE

S05A
The Courage to Lead: Developing Leaders to Meet Tomorrow’s Challenges
Jody R. Rogers, PhD, FACHE

S06A
Developing the Next Generation of Leaders: Lessons From the First 10 Years
Laurie K. Baedke, FACHE
Natalie D. Lamberton, FACHE

Eliminating Harm Across the Board: Achieving Ideal Safety
LT Fred Butler Jr.
Paul McGann, MD
Dennis Wagner

Tuesday 8:45 AM - 12:00 PM

35
Advanced Hospital Financial Management
Steven H. Berger, FACHE

36
Redesign Your Medical Staff for Health Reform
Jonathan Burroughs, MD, FACHE

37
Leading Into an Unknowable Future: Creating a Committed Workforce
Michael E. Frisina, PhD

38
Aligning Ethical Principles With Organizational Leadership, Decision Making and Culture
William A. Nelson, PhD, HFACHE
John J. Donnellan Jr., FACHE

Tuesday 10:45 AM - 12:15 PM

Change Management Leadership Assessment Online

39A
Managing Hospital-Employed Physicians: Lessons from the Field
Todd Sagin, MD, JD

40A
Achieving Performance Excellence With Baldrige and The Joint Commission
Ann S. Blouin, PhD, RN, FACHE
Jamie Ambrosi
J. Rodger Brown, FACHE
Ormella Cummings, PhD
Lee Greer, MD
Donna Lewis Pritchard, RN

41A
Equity of Care: How Diverse Leadership and Targeted Strategies Reduce Disparities
Kathryn J. McDonagh, PhD, RN, FACHE
Troy B. Chisolm, FACHE
Nancy M. Paris, FACHE

42A
Physician Leader Integration: Strategies for Success
Tracy L. Duberman, PhD, FACHE
Lynn Turner

43A
Creating Inpatient Capacity Without Building More Beds
Brian E. Sweeney, FACHE
Paris B. Lovett, MD

44A
Population, Public and Community Health: What Healthcare Executives Need to Know
Connie J. Evashwick, ScD, LFACHE
Charles R. Evans, FACHE
Ann Scheck McAlearney, ScD

45A
Your Career Is a Marathon: Training to Win
Jack R. Schlosser, FACHE
Bryan T. Croft, FACHE
Amy Perry
Michael T. Rowan, FACHE

46A
Effectively Leading a More Experienced Workforce: A “Young” CEO’s Perspective
Nicholas R. Tejeda, FACHE

47A
What is Missing from Your Business Continuity Plan? Lessons From Recent Healthcare Disasters
Jill Powell
Shelly Hunter
Matt Jadacki
Ryan Pratt

48A
How to Make the Affordable Care Act Work Within Any Community
Gabriel Perez
David D. Elgarico
Roy L. Hawkins Jr., FACHE
David Luna, JD
Edward L. Martinez

49A
Collaboration Between the Board, Medical Leadership and Quality Committee to Improve Patient Outcomes
Marcia Hughes, JD
Christopher J. Ott, MD

50A
$40 Million Margin Improvement Over 18 Months: A CEO-Level Organization Redesign for Accountability
Chip Caldwell, FACHE
Elaine S. Couture

51A
The Role of Nursing in Health Reform: Strategic, Operational and Leadership Perspectives
Virginia Tyler-Smith, FACHE
Linda J. Knodel, FACHE
Paula Timco

52A
Reducing Costs, Improving Care: Using IT to Achieve Strategic Objectives
Frank D. Byrne, MD, FACHE
Carla Smith

S04B
A Young Professional's Toolkit

S05B
The Courage to Lead: Developing Leaders to Meet Tomorrow’s Challenges

S06B
Developing the Next Generation of Leaders: Lessons From the First 10 Years

Headhunters Forum
Dennis J. Kain, FACHE
Ada Castillo Zingelman
Jolene K. Tornabeni V, FACHE(R)

Masters Series #3: Physician Integration and Alignment
Joel T. Allison, FACHE
Donna M. Katen-Bahensky

Tuesday 2:15 PM - 3:15 PM

Advancement Information Session #3

Power/Influence Assessment

Tuesday 2:15 PM - 3:45 PM

39B
Managing Hospital-Employed Physicians: Lessons from the Field

40B
Achieving Performance Excellence With Baldrige and The Joint Commission

41B
Equity of Care: How Diverse Leadership and Targeted Strategies Reduce Disparities

42B
Physician Leader Integration: Strategies for Success

43B
Creating Inpatient Capacity Without Building More Beds

44B
Population, Public and Community Health: What Healthcare Executives Need to Know

45B
Your Career Is a Marathon: Training to Win

46B
Effectively Leading a More Experienced Workforce: A “Young” CEO’s Perspective

47B
What Is Missing From Your Business Continuity Plan? Lessons From Recent Healthcare Disasters

48B
How to Make the Affordable Care Act Work Within Any Community

49B
Collaboration Between the Board, Medical Leadership and Quality Committee to Improve Patient Outcomes

50B
$40 Million Margin Improvement Over 18 Months: CEO-Level Organization Redesign for Accountability

51B
The Role of Nursing in Health Reform: Strategic, Operational and Leadership Perspectives

52B
Reducing Costs, Improving Care: Using IT to Achieve Strategic Objectives

S07A
From Student to Healthcare Professional: A Deliberate Approach to Career Planning
David Overton, RN
Richard J. Priore, ScD, FACHE

S08A
Leveraging Social Media, Branding and Marketing for Growth
Tadd M. Pullin, FACHE
Glenn A. Fosdick, FACHE

S09A
Should Leaders Bring Their Emotions to Work? Linking Emotional Intelligence to Leadership
Cynthia Kivland
Diana Topjian, PhD, RN

Masters Series #4: Quality and Process Improvement
James A. Diegel, FACHE
Thomas F. Zenty III, FACHE

Tuesday 2:15 PM - 5:30 PM

53
Clinically Integrated Network Formation: Case Presentation and Lessons Learned
Kenneth H. Cohn, MD
Steven Lewis, MD
Peter A. Pavarini, JD

54
Leading Patient Flow: Improving Care Through New Ideas
Shari J. Welch, MD, FACHE

55
CEO Governance Roundtable
J. Larry Tyler, FACHE
Errol L. Biggs, PhD, FACHE

56
Innovation: The Way to Design Your Future
Gregory J. Mascavage
Louis Foreman
Carol A. Lovin
Jean A. Wright, MD

57
The Innovation Center: Taking Action to Improve Care and Reduce Costs
Valinda R. Rutledge
George F. Lewis
David R. Nerenz, PhD
Timothy A. Peterson, MD

Tuesday 4:15 PM - 5:45 PM

58X
Current Issues in International Healthcare
Eric De Roodenbeke, PhD

59X
Leading Healthcare Transformation: The Board’s Role
John R. Combes, MD

60X
Quality Improvement: Approaches and Outcomes
Dominique J. LaRochelle
Guido Bergomi
J. Michael Henderson, MD

61X
Wellness ROI: An Evaluation of HHS’ FedStrive Program
Gene Migliaccio, DrPH, FACHE
Maryam Tabrizi, PhD

62X
The Bedside Concierge Program: Improving Continuity of Care and Medication Compliance
Naveen Mansukhani, RPh, RN
Louis Teichholz, MD

63X
Leveraging Telehealth to Reduce Costs, Improve Outcomes in Small, Rural and Independent Hospitals
Michael A. Franklin, FACHE
Colleen F. Wareing, RN, FACHE

64X
Positioning for Value: Transforming Campuses and Facilities in the Health Reform Era
Tracy K. Johnson, FACHE
Ellie Dalton

65X
The Inside Healthcare Market: How Exchanges Will Change Your Strategy
Brian J. Silverstein, MD
Mark Englizian
Matthew C. Levin

66X
Inspiring Continuous Quality Improvement in Your Hospital, Lessons Learned from the American College of Surgeons
David Hoyt, MD
Robin Blackstone, MD
Daniel P. McKellar, MD
J. Wayne Meredith, MD
M. Michael Shabot, MD

67X
The Ongoing Reform of Healthcare: A Strategic Conversation
Richard J. Umbdenstock, FACHE

68X
A Journey Toward Optimized Resource Utilization
Jordan Dow
Michael L. Anderes, FACHE

69X
Enhancing the Staff Experience Within a Hospital Environment
Jeanine Kierkels
Elke Daemen

70X
The Board’s Role in EHR Implementation
Anthony C. Stanowski, FACHE
Karen A. Wager, DBA
Laishy Williams-Carlson

71X
Geriatric Emergency Medicine Services: A Novel Approach to an Emerging Trend
Gina L. Calder, FACHE
Vivian Argento, MD
Beata Skudlarska, MD

S07B
From Student to Healthcare Professional: A Deliberate Approach to Career Planning

S08B
Leveraging Social Media, Branding and Marketing for Growth

S09B
Should Leaders Bring Their Emotions to Work? Linking Emotional Intelligence to Leadership

Tuesday 5:45 PM - 6:45 PM

International Affiliate Reception

Wednesday 6:00 AM - 7:30 AM

Annual Fun Run/Walk

Wednesday 7:00 AM - 8:30 AM

Wednesday Hot Topic Session #1: Hospital Survival: The Pivotal Role of Relationships, Common Goals and Culture Change
Kathleen Bartholomew, RN
John Nance

Wednesday Hot Topic Session #2: Creating a High-Reliability Organization: Using Lean to Build a Culture of Continuous Improvement
John S. Toussaint, MD

Wednesday 7:15 AM - 8:30 AM

COO Networking Breakfast

Early Careerist Networking Breakfast

Group Practice Executive Networking Breakfast

Healthcare Consultant Networking Breakfast

Managed Care Executive Networking Breakfast

Nurse Executive Networking Breakfast

Post-Acute/Chronic-Care Executive Networking Breakfast

Physician Executives Networking Breakfast

Rural Healthcare Executives Networking Breakfast

CEO Networking Breakfast

ACHE Diversity Address and Breakfast
Thomas C. Dolan, PhD, FACHE

Wednesday 8:45 AM - 10:15 AM

Leadership Assessment Online Workshop

72X
LGBT Patient-Centered Care: What Every Executive Needs to Know
Shane Snowdon

73X
Building Collaborative, Effective Physician Relationships in an Academic Medical Center
Craig A. Cordola, FACHE
Giuseppe Colasurdo, MD

74X
New IRS Requirements for Tax-Exempt Hospitals
Julie A. Trocchio
Keith Hearle

75X
Creating a Patient-Centered Environment Within Today’s Healthcare Dynamics
Laura L. Rygielski-Preston, FACHE
Edgar D. Staren, MD, PhD

76X
Unique Challenges Facing Women Healthcare Executives
Stacey Empson, JD
Maury McGough, MD
Helen V. Thompson
Julie Vilardi, RN

77X
Key Fundamentals for Effective Governance
Kori Stanosheck

78X
Acquisition and Integration: Learning From One Hospital’s Successful Results Experience
Richard D'Aquila, FACHE
Gayle L. Capozzalo, FACHE
Matthew Comerford
Abe Lopman

79X
Thriving as a Smaller Player in an Accountable Care World
David L. Woodrum, FACHE
Karen P. Kennedy
Mark G. Tozzio, FACHE

80X
The Journey to Value-Based Performance
Megan North
James Slaggert

81X
Physician Performance Management: Strategic Alignment
Theodore Chien
Brian Bunkers, MD
Becky McDonough, CPA

82X
The Impact of Physician-Hospital Integration: Lessons for Leaders
Peter Angood, MD

83X
Determining the Realistic Reimbursement Impact of ICD-10
Ann Chenoweth
J.J. Melin, RN
Donna Smith

84X
Healthcare Management in the Global Context: Education and Practice Patterns Across Countries
Andrew N. Garman, PsyD
Cynthia A. Hahn, FACHE
Daniel J. West Jr., PhD, FACHE

Richard J. Stull Student Essay Competition in Healthcare Management Finalists' Presentation

Wednesday 8:45 AM - 12:00 PM

85
Transforming the Community Hospital Into a Community Health Sytem
John B. Chessare, MD, FACHE
Keith R. Poisson, FACHE

86
Becoming Accountable: Transforming the Care Experience Through Patient-Centered Strategies
William R. Edmondson, FACHE
Shari J. Welch, MD, FACHE

87
GROW a Coaching/Mentoring Program to Develop Future Leaders
John W. Sharpe, DPT, FACHE
Shelley Haynes
Robert P. McDivitt, FACHE

88
Proven Strategies and Practices to Enhance Your Hospital’s Business Intelligence Outcomes
Steven H. Berger, FACHE

89
Forum on Advances in Healthcare Management Research
Leslie A. Athey
Erik L. Carlton, DrPH
David Dobrzykowski, PhD
Brenda Freshman, PhD
Allyson Hall, PhD
Ann Scheck McAlearney, ScD

Wednesday 8:45 AM - 12:15 PM

Executive Job Search Workshop

Wednesday 9:00 AM - 10:00 AM

Advancement Information Session #4

Wednesday 10:45 AM - 12:15 PM

90A
The ROI on Compassion: Moving Beyond Patient Experience to Improve Quality Outcomes
Susan B. Frampton, PhD
Traci Hunt, RN

91A
The Bankruptcy of Healthcare Measurement: Current State and Future Solutions
Douglas L. Rahn, DBA, FACHE
Charles D. Callahan, PhD, FACHE
Jameson M. Roszhart

92A
Redesigning Care Systems to Manage Population Health: Best Practices
Carle Falk
Jordan Asher, MD

93A
Transforming the Supply Chain: One Organization’s Fast-Track Journey
Edmond D. Hardin Jr., FACHE
Frank Fort

94A
Identifying and Addressing the Underserved and Underinsured in the Community Through Your Health Needs Assessment
Catherine Carow, FACHE
Anita J. Halvorsen, FACHE

95A
Advanced Practice Providers: A Solution for Meeting Future Healthcare Demands
Barton Sachs, MD, FACHE
Christopher Rees

96A
Developing a Strong Pipeline of Future Leaders Within a Healthcare System
Terry A. Capuano, RN, FACHE
Erica T. Mahady
Tom Whalen, MD

97A
Building the New Delivery System: Strategies for Healthcare Mergers, Acquisitions, and Innovative Partnerships
Alan M. Zuckerman, FACHE

98A
The ROI of Empowered Patients: Leveraging IT to Boost Patient Satisfaction Scores
Devin Gross
Carmen V. Natale

99A
Succeeding Under Bundled Payment: How to Pick Post-Acute Providers to Ensure Financial Survival and Quality Outcomes
Maureen E. McClusky, FACHE
Howard Guzik, MD

CEO Circle Session: Transitioning From a Hospital-Driven to a Physician-Driven Health System: A Patient-Centered Strategy
Alan S. Kaplan, MD, FACHE

Job Interviewing Skills: Student and Early Careerist Session
J. Craig Honaman, FACHE
Steve Pound, FACHE

Wednesday 12:30 PM - 2:00 PM

Gintzig Lecture and Luncheon
Tim King

Wednesday 2:15 PM - 3:45 PM

Conflict Management Assessment

90B
The ROI on Compassion: Moving Beyond Patient Experience to Improve Quality Outcomes

91B
The Bankruptcy of Healthcare Measurement: Current State and Future Solutions

92B
Redesigning Care Systems to Manage Population Health: Best Practices

93B
Transforming the Supply Chain: One Organization’s Fast-Track Journey

94B
Identifying and Addressing the Underserved and Underinsured in the Community Through Your Health Needs Assessment

95B
Advanced Practice Providers: A Solution for Meeting Future Healthcare Demands

96B
Developing a Strong Pipeline of Future Leaders Within a Healthcare System

97B
Building the New Delivery System: Strategies for Healthcare Mergers, Acquisitions and Innovative Partnerships

98B
The ROI of Empowered Patients: Leveraging IT to Boost Patient Satisfaction Scores

99B
Succeeding Under Bundled Payment: How to Pick Post-Acute Providers to Ensure Financial Survival and Quality Outcomes

Fellows' Forum #2 with Tim King
Tim King

Job Interviewing Skills: Senior-Level Healthcare Executive Session
J. Craig Honaman, FACHE
Steve Pound, FACHE

Wednesday 2:15 PM - 5:30 PM

Employment Opportunites in the Federal Sector
Ralph Charlip, FACHE
Ralph T. Gigliotti, FACHE

Wednesday 4:15 PM - 5:45 PM

100A
Administrative Fellowships: Evaluating and Preparing for This Post-Graduate Career Opportunity
Andrea B. Paciello, FACHE
Gina M. Cronin
Kathryn Handley
Jeremy L. Jenkins
Monique Porter

101A
The Impact of Clinical Engineering and IT Relationships on Staff Satisfaction and Productivity
Alfred Hamilton, PhD
Lawrence W. Hertzler

102A
Getting Everyone on Board With Your Patient Experience Strategy
Carla Peterson, FACHE
Tom Tull

103A
Successful Strategies for Payor Partnerships in the Reform Era
James R. Smith, FACHE
Richard Ferrans, MD

104A
Moving Forward with Authentic Population Management
Brian J. Silverstein, MD

105A
The Transition to Population Health Management: Lessons From a Successful ACO
Courtney Federspiel
Warren Skea, PhD

106A
Payment Innovation Through Physician Alignment: A Case Study on Bundled Payments
Diwen Chen
Stephen K. Jones, MD
Julie Sprengel, RN

Wednesday 6:15 PM - 7:15 PM

Wednesday Congress Reception

Thursday 7:00 AM - 8:30 AM

Thursday Hot Topic Session #1: Leadership, Health and Happiness
Rick Foster

Thursday Hot Topic Session #2: Healthcare’s Popular Strategies: Separating Fact From Fiction
Nathan S. Kaufman

Thursday 8:45 AM - 10:15 AM

100B
Administrative Fellowships: Evaluating and Preparing for This Post-Graduate Career Opportunity

101B
The Impact of Clinical Engineering and IT Relationships on Staff Satisfaction and Productivity

102B
Getting Everyone on Board With Your Patient Experience Strategy

103B
Successful Strategies for Payor Partnerships in the Reform Era

104B
Moving Forward with Authentic Population Management

105B
The Transition to Population Health Management: Lessons From a Successful ACO

106B
Payment Innovation Through Physician Alignment: A Case Study on Bundled Payments

Thursday 8:45 AM - 12:00 PM

107
Navigating Whitewater: How Healthcare Leaders Can Shoot the Rapids from Volume to Value
Jennifer L. Tomasik
Tom Bigda-Peyton, EdD
Martin Merry, MD
Edward M. Schottland, FACHE

108
CEO Retirement: A Best Practices Guide
Jared D. Lock, PhD
Patrick J. Martin, FACHE

109
Transitioning From Military to Civilian Healthcare
J. Larry Tyler, FACHE
Christopher L. Morgan, FACHE

110
Strategic Partnering With Physicians, Payors, For-Profits and Private Equity Investors Under Health Reform
Richard J. Henley, FACHE
Marc Cabrera
Stephen A. Greene
Michael H. Schatzlein, MD, FACHE

Thursday 10:45 AM - 12:15 PM

111X
Designing the Future of Integrated Behavioral Health
Whitney A. Gray, PhD
Dennis Duke
Mary A. Petersen, RN

112X
Planning the Best Use of a Major Post-Acute Facility in Uncertain Times
Wendy M. Weitzner, FACHE
Mary K. Moscato, FACHE

113X
The Discharge Before Noon Challenge: Improving Throughput
Martha J. Bailey
Katherine Hochman, MD

114X
From Crisis to Improved Performance: A Critical Access Hospital’s Lean Journey
Peter L. Gosline, FACHE
Christine Pillsbury

115X
Finding a Successful Physician Alignment Strategy: Knowing When Enough Is Enough
Razvan Marinescu, MD, FACHE
Edward M. Rafalski, PhD, FACHE

116X
From Reform to Transformed: Improving Organizational Outcomes
Kimbra C. Wells Metz, FACHE
Glen W. Davis
Todd Levin

117X
Survival 2014: Effective Strategies for Rural and Community Hospitals
David M. Zechman, FACHE

118X
Identifying Your “Tweetspot”: The Relationship Between Social Media & HCAHPS
Deirdre McCaughey, PhD
Dominique J. LaRochelle