Look at Behaviors, Attitudes, and Communication Techniques.
Behaviors: Goal Setting, daily behaviors to reach goals, attracting top talent, training, team-building, benchmarking (financial and operational), motivating
Attitudes: Strong positive attitude about healthcare, their service area, facility, medical staff and themselves. Need to allow their behaviors drive their attitude
Communication Techniques: Can they ask questions effectively? Questioning skills provide the leader with advantages such as: control, clarity and information, an opportunity to listen, bond with their staff, and persuasiveness. Will the leader stay emotionally detached so to effectively lead, yet be able to get staff emotionally involved in the success of the unit.
Most leaders will fall into a "transactional" or "transformational" approach - the true leader knows how to use both.
Paul Szklarski, FACHE