ACHE Message Boards

Planning:  Bringing ideas to the table to tend to the present and/or future.

Organizing: Bringing all plans and work together in an optimal manner to minimize both time lost and money spent.

Staffing: Knowing and understanding staffing requirements, not only how to recruit, but also how to retain and optimize performance of staff members.

Directing:  Showing skills that allow the manager to lead staff members on a tract that best motivates and raises the company’s standards.

Control:  Being involved either directly or indirectly such that you are able to monitor the progress and provide guidance when needed.

Decision Making: Uses management skills that assist in the development of the projects by knowing how to bring out the best in staff members and how to organize and direct them.

Identify the five management functions and describe each briefly.  How does decision making connect them?

The job of every manager involves what is known as the functions of management: planning, organizing, staffing, directing, and controlling. These functions are goal-directed, interrelated and interdependent. Planning involves devising a systematic process for attaining the goals of the organization. It prepares the organization for the future. Organizing involves arranging the necessary resources to carry out the plan. It is the process of creating structure, establishing relationships, and allocating resources to accomplish the goals of the organization. Directing involves the guiding, leading, and overseeing of employees to achieve organizational goals. Controlling involves verifying that actual performance matches the plan. If performance results do not match the plan, corrective action is taken.

1. Create a culture of service and respect using service excellence concepts.

            Creates a culture of service and respect for provision of safe compassionate healthcare.

2. Support continuous improvement by using measures, benchmarks, annual goals and rewards to support onging performance improvement.

            Completed by convening a performance improvement council.

3. Design of a productive communications network.

             Development of information technology needs based on assessments from current managers and staff on the necessary types and modalities of equipment.

4. Meeting and improving health status needs of the community.

               Balanced scorecards with clinical performance measures, strategically planning the needs to expand or decrease services.

5. Listening and negotiating with patients and other stakeholders.

             Holding town hall meetings, listening and actively responding to stakeholder feedback.